# Application Support

**URL:** https://community.kinsta.com/c/devkinsta/application-support/8.md?page=7

[Latest](https://community.kinsta.com/latest.md) · [Categories](https://community.kinsta.com/categories.md)

**Page:** 8

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## [DevKinsta launch screen just shows "errors"](https://community.kinsta.com/t/devkinsta-launch-screen-just-shows-errors/2106)

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**Author:** [@g01010](https://community.kinsta.com/u/g01010)\
**Replies:** 2\
**Last updated:** [March 6, 2023, 7:33am UTC](https://community.kinsta.com/t/devkinsta-launch-screen-just-shows-errors/2106 "2023-03-06T07:33:06Z")

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I’m on macOS Catalina 10.15.7 DevKinsta 2.9.0 (2.9.0.6039) Docker Desktop 4.15.0 (93002) I had successfully installed DevKinsta and added a couple of sites. However, I’ve now got an issue where DevKinsta won’t start p…

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## [Password maximum length?](https://community.kinsta.com/t/password-maximum-length/1914)

<div class="topic-metadata">

**Author:** [@rseitzberg](https://community.kinsta.com/u/rseitzberg)\
**Replies:** 2\
**Last updated:** [March 3, 2023, 12:16pm UTC](https://community.kinsta.com/t/password-maximum-length/1914 "2023-03-03T12:16:09Z")

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When I try to add a new site with a password 50 characters long I am unable to login to the wp-admin. When I tried it with 40 characters it worked though Is there a limit to the number of characters for a password when…

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## [Can't update plugins or themes'](https://community.kinsta.com/t/cant-update-plugins-or-themes/2098)

<div class="topic-metadata">

**Author:** [@Castro010](https://community.kinsta.com/u/Castro010)\
**Replies:** 1\
**Last updated:** [March 1, 2023, 3:50am UTC](https://community.kinsta.com/t/cant-update-plugins-or-themes/2098 "2023-03-01T03:50:22Z")

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Hi there, When i try to update plugins and themes i get a error Cannot create uploads/2023/02 folder. Is the main folder writable by the server? I give alle the maps of devkinste acces to write, but still nothing. W…

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## [Critical Error After Site Name Change](https://community.kinsta.com/t/critical-error-after-site-name-change/2084)

<div class="topic-metadata">

**Author:** [@cyclonepress](https://community.kinsta.com/u/cyclonepress)\
**Replies:** 7\
**Last updated:** [February 27, 2023, 7:20am UTC](https://community.kinsta.com/t/critical-error-after-site-name-change/2084 "2023-02-27T07:20:58Z")

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I changed the name on a DevKinsta install (‘rename sites’ from ‘Sites’ panel and ‘Site Name’ under individual site pane). Everything updated correctly - name, URL, folder, etc. and the site pulls up fine and lets me log …

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## [Something bad happened 🤔](https://community.kinsta.com/t/something-bad-happened/2081)

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**Author:** [@hadilo](https://community.kinsta.com/u/hadilo)\
**Replies:** 5\
**Last updated:** [February 24, 2023, 2:38am UTC](https://community.kinsta.com/t/something-bad-happened/2081 "2023-02-24T02:38:49Z")

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When I want to create a new page, after configuring NGINX, the following message appears, something bad happened. The installation process is then not continued. The log says: The command “docker” is either misspelled o…

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## [Wp-config.php differences between DevKinsta & MyKinsta](https://community.kinsta.com/t/wp-config-php-differences-between-devkinsta-mykinsta/2073)

<div class="topic-metadata">

**Author:** [@mmcclard](https://community.kinsta.com/u/mmcclard)\
**Replies:** 1\
**Last updated:** [February 23, 2023, 1:20am UTC](https://community.kinsta.com/t/wp-config-php-differences-between-devkinsta-mykinsta/2073 "2023-02-23T01:20:23Z")

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Our team is we are just getting started using DevKinsta. I created the site and have been working on it fine for a while. Yesterday, a coworker downloaded the site and made some changes. When he pushed his changes up to …

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## [Website Malfunctioning](https://community.kinsta.com/t/website-malfunctioning/2071)

<div class="topic-metadata">

**Author:** [@aghosby](https://community.kinsta.com/u/aghosby)\
**Replies:** 1\
**Last updated:** [February 21, 2023, 3:52pm UTC](https://community.kinsta.com/t/website-malfunctioning/2071 "2023-02-21T15:52:30Z")

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Hello, Please I am writing to make a complain about some websites I hosted on devkinsta. They go off with a critical error notification and even after fixing it, it happens again after a while. https://cosmopool.de/ …

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## [Issues importing previous site with all in one wp migration](https://community.kinsta.com/t/issues-importing-previous-site-with-all-in-one-wp-migration/2069)

<div class="topic-metadata">

**Author:** [@justflat](https://community.kinsta.com/u/justflat)\
**Replies:** 11\
**Last updated:** [February 21, 2023, 12:31am UTC](https://community.kinsta.com/t/issues-importing-previous-site-with-all-in-one-wp-migration/2069 "2023-02-21T00:31:40Z")

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Hi, I’m trying to import a .wpress file from a previous site that is ~8gb but running into an issue where the maximum upload size is 128mb. I’ve done the following: Updated wp-config.php to include: @ini\_set( ‘upload\_…

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## [Live sync of files to local hangup](https://community.kinsta.com/t/live-sync-of-files-to-local-hangup/2064)

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**Author:** [@monofrio](https://community.kinsta.com/u/monofrio)\
**Replies:** 3\
**Last updated:** [February 16, 2023, 3:41am UTC](https://community.kinsta.com/t/live-sync-of-files-to-local-hangup/2064 "2023-02-16T03:41:17Z")

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When pulling the database from live to local there isn’t any issues. When trying to pull any files from live it gets hung up on useMailhog. Log: \[2023-02-14 20:22:18.324\] \[error\] \[getSiteMailbox\]: Error: Error: socket …

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## [NonDeveloper who want to figure out how to make DevKinsta work. Help?](https://community.kinsta.com/t/nondeveloper-who-want-to-figure-out-how-to-make-devkinsta-work-help/2055)

<div class="topic-metadata">

**Author:** [@marissachan](https://community.kinsta.com/u/marissachan)\
**Replies:** 1\
**Last updated:** [February 7, 2023, 3:15am UTC](https://community.kinsta.com/t/nondeveloper-who-want-to-figure-out-how-to-make-devkinsta-work-help/2055 "2023-02-07T03:15:43Z")

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Hi folks, I am an amateur developer and was really hoping that I could just follow the instructions and I would be able to use DevKinsta to keep a cloned copy of my website locally for testing purposes. It hasn’t gone w…

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## [Dont see staging site in import form Kinsta list](https://community.kinsta.com/t/dont-see-staging-site-in-import-form-kinsta-list/2052)

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**Author:** [@EvelynWaugh](https://community.kinsta.com/u/EvelynWaugh)\
**Replies:** 1\
**Last updated:** [February 6, 2023, 7:15am UTC](https://community.kinsta.com/t/dont-see-staging-site-in-import-form-kinsta-list/2052 "2023-02-06T07:15:22Z")

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I have access to staging site. But I dont see it in import from Kinsta list:

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## [No response in procesbars DevKinsta](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007)

<div class="topic-metadata">

**Author:** [@NP\_vision](https://community.kinsta.com/u/NP_vision)\
**Replies:** 58\
**Last updated:** [February 6, 2023, 4:21am UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007 "2023-02-06T04:21:19Z")

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Hello, I try to start or just cancel various processes but everything stays still even processes from days ago keep running and cannot be stopped in any way. Not possible to work quickly and easily on a localhost. I n…

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## [Site download does not complete](https://community.kinsta.com/t/site-download-does-not-complete/2044)

<div class="topic-metadata">

**Author:** [@Brandon\_Scott](https://community.kinsta.com/u/Brandon_Scott)\
**Replies:** 1\
**Last updated:** [February 2, 2023, 2:39am UTC](https://community.kinsta.com/t/site-download-does-not-complete/2044 "2023-02-02T02:39:54Z")

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Can someone advise? cannot download site.log (5.6 KB) Log file included.

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## [Best practices for version control and multiple developers](https://community.kinsta.com/t/best-practices-for-version-control-and-multiple-developers/995)

<div class="topic-metadata">

**Author:** [@mmcclard](https://community.kinsta.com/u/mmcclard)\
**Replies:** 5\
**Last updated:** [February 1, 2023, 5:45am UTC](https://community.kinsta.com/t/best-practices-for-version-control-and-multiple-developers/995 "2023-02-01T05:45:24Z")

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Best Practices post I am trying to figure out how to best use DevKista with several developers. Currently, we are using git. We each make changes and push up to github which then pushes the files into a staging site on …

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## [FTP credentials requested when downloading a plugin](https://community.kinsta.com/t/ftp-credentials-requested-when-downloading-a-plugin/2041)

<div class="topic-metadata">

**Author:** [@jcqlntbr](https://community.kinsta.com/u/jcqlntbr)\
**Replies:** 3\
**Last updated:** [January 30, 2023, 9:50am UTC](https://community.kinsta.com/t/ftp-credentials-requested-when-downloading-a-plugin/2041 "2023-01-30T09:50:29Z")

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Hi, I saw a previous post similar to this but I did not find a solution. I was trying to add the All-in-one WP plugin and a window pops up every time. Here’s the content: \> To perform the requested action, WordPress ne…

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## [Creating site backup when syncing local site](https://community.kinsta.com/t/creating-site-backup-when-syncing-local-site/2029)

<div class="topic-metadata">

**Author:** [@ryanb](https://community.kinsta.com/u/ryanb)\
**Replies:** 3\
**Last updated:** [January 27, 2023, 6:11am UTC](https://community.kinsta.com/t/creating-site-backup-when-syncing-local-site/2029 "2023-01-27T06:11:08Z")

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I’m syncing my local site to mirror my live site. It’s the first time I’ve tried that after initially setting everything up. The first step was “Creating site backup” which took a long time. Is that step creating a b…

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## [Error downloading remote site when syncing](https://community.kinsta.com/t/error-downloading-remote-site-when-syncing/2030)

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**Author:** [@ryanb](https://community.kinsta.com/u/ryanb)\
**Replies:** 3\
**Last updated:** [January 27, 2023, 5:47am UTC](https://community.kinsta.com/t/error-downloading-remote-site-when-syncing/2030 "2023-01-27T05:47:38Z")

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I keep getting the same error while syncing my local site to mirror my live site. It happens at around 5GB out of ~6GB. I’ve tried 5 times and always get the same result. I found similar topics on here and they say …

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## [Making WP REST API call from local React app](https://community.kinsta.com/t/making-wp-rest-api-call-from-local-react-app/2010)

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**Author:** [@Damon](https://community.kinsta.com/u/Damon)\
**Replies:** 11\
**Last updated:** [January 26, 2023, 1:31am UTC](https://community.kinsta.com/t/making-wp-rest-api-call-from-local-react-app/2010 "2023-01-26T01:31:17Z")

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I have a React app on my localhost. I’m trying to make a get request to my WordPress backend which is also hosted locally via DevKinsta. At this point, I am simply trying to establish that I can make a get request from m…

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## [Unable to import site on my local machine](https://community.kinsta.com/t/unable-to-import-site-on-my-local-machine/2023)

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**Author:** [@aghosby](https://community.kinsta.com/u/aghosby)\
**Replies:** 12\
**Last updated:** [January 26, 2023, 1:29am UTC](https://community.kinsta.com/t/unable-to-import-site-on-my-local-machine/2023 "2023-01-26T01:29:38Z")

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When trying to create a new site from my Dev Kinsta Application on my mac by importing a site, I do not see the available site options to select from the sites available on my Kinsta account .

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## [HTTP 500 - Can't access site on local env](https://community.kinsta.com/t/http-500-cant-access-site-on-local-env/2024)

<div class="topic-metadata">

**Author:** [@nbogdan15](https://community.kinsta.com/u/nbogdan15)\
**Replies:** 3\
**Last updated:** [January 25, 2023, 11:44am UTC](https://community.kinsta.com/t/http-500-cant-access-site-on-local-env/2024 "2023-01-25T11:44:36Z")

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Q: Date/Time this occurred (Provide your time zone also) A: \[2023-01-23 19:49:45.795\] \[error\] Q: DevKinsta Version A: 2.9.0 Q: OS Version A: Windows 10 Q: Docker Desktop Version A: Docker Desktop 4.16.2 Q: Were a…

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## [DK0029 Can't create mysql dump](https://community.kinsta.com/t/dk0029-cant-create-mysql-dump/2011)

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**Author:** [@laura\_certn](https://community.kinsta.com/u/laura_certn)\
**Replies:** 5\
**Last updated:** [January 23, 2023, 9:38pm UTC](https://community.kinsta.com/t/dk0029-cant-create-mysql-dump/2011 "2023-01-23T21:38:15Z")

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I am attempting to import one of our live sites into DevKinsta, but every time I try, I get “DK0029 Can’t create mysql dump”. I have tried multiple things including uninstalling and reinstalling DevKinsta, clearing all D…

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## [Unable to resolve error DK0005 after switching to Hyper-V](https://community.kinsta.com/t/unable-to-resolve-error-dk0005-after-switching-to-hyper-v/2017)

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**Author:** [@HomeHeart](https://community.kinsta.com/u/HomeHeart)\
**Replies:** 2\
**Last updated:** [January 23, 2023, 9:07am UTC](https://community.kinsta.com/t/unable-to-resolve-error-dk0005-after-switching-to-hyper-v/2017 "2023-01-23T09:07:55Z")

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Hello all. Very noob and “learning as I go” kinda user here. I installed DevKinsta using WSL 2 on Win 10 Pro to create a local WordPress development environment. I was having the painfully slow lag time with every pag…

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## [Problem re-adding a site after deleting it. OSX Ventura 13.1](https://community.kinsta.com/t/problem-re-adding-a-site-after-deleting-it-osx-ventura-13-1/1996)

<div class="topic-metadata">

**Author:** [@nono](https://community.kinsta.com/u/nono)\
**Replies:** 8\
**Last updated:** [January 23, 2023, 8:56am UTC](https://community.kinsta.com/t/problem-re-adding-a-site-after-deleting-it-osx-ventura-13-1/1996 "2023-01-23T08:56:09Z")

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I am facing problems re-adding a site after deleting it ( OSX Ventura 13.1). After the 2 Password prompt, it seems that the install stop. On the DevKinsta Dashboard, it is a blank thumbnail, it says “Custom site” but it…

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## [Cannot connect to database](https://community.kinsta.com/t/cannot-connect-to-database/2014)

<div class="topic-metadata">

**Author:** [@Dan\_Foley](https://community.kinsta.com/u/Dan_Foley)\
**Replies:** 1\
**Last updated:** [January 23, 2023, 8:55am UTC](https://community.kinsta.com/t/cannot-connect-to-database/2014 "2023-01-23T08:55:21Z")

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my site was running really really slow, so I changed docker from using wsl to use hyper v. Now I cannot connect to my database. Using the user root and the password dev kinsta says to use.

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## [Cannot open local site using DevKinsta](https://community.kinsta.com/t/cannot-open-local-site-using-devkinsta/1682)

<div class="topic-metadata">

**Author:** [@ikuko-k](https://community.kinsta.com/u/ikuko-k)\
**Replies:** 9\
**Last updated:** [January 19, 2023, 4:57am UTC](https://community.kinsta.com/t/cannot-open-local-site-using-devkinsta/1682 "2023-01-19T04:57:19Z")

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Hi! I’m having trouble using DevKinsta. I have created new site by importing from my Kinsta site, but cannot open local site. ( ‘Failed to load resource: the server responded with a status of 500 ()’ ← got this error o…

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## [DevKinsta to Namecheap](https://community.kinsta.com/t/devkinsta-to-namecheap/1995)

<div class="topic-metadata">

**Author:** [@John](https://community.kinsta.com/u/John)\
**Replies:** 1\
**Last updated:** [January 13, 2023, 9:07am UTC](https://community.kinsta.com/t/devkinsta-to-namecheap/1995 "2023-01-13T09:07:36Z")

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Hello! Can anyone give an insight on how to deploy my Wordpress website from DevKinsta to Namecheap?

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## [Can't Launch DevKinsta](https://community.kinsta.com/t/cant-launch-devkinsta/1975)

<div class="topic-metadata">

**Author:** [@akschoeck](https://community.kinsta.com/u/akschoeck)\
**Replies:** 6\
**Last updated:** [January 11, 2023, 11:39am UTC](https://community.kinsta.com/t/cant-launch-devkinsta/1975 "2023-01-11T11:39:08Z")

</div>

I don’t usually use DevKinsta (I usually use Flywheel’s Local), but wanted to use it for something specific today. It has worked for me in the past. Today, I launched DevKinsta, and it came up with an update available. …

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## [errors.WP\_PARSE\_CONFIG DK0081 when trying to manually import a site downloaded from My Kinsta](https://community.kinsta.com/t/errors-wp-parse-config-dk0081-when-trying-to-manually-import-a-site-downloaded-from-my-kinsta/1828)

<div class="topic-metadata">

**Author:** [@Chevas](https://community.kinsta.com/u/Chevas)\
**Replies:** 3\
**Last updated:** [January 9, 2023, 5:50am UTC](https://community.kinsta.com/t/errors-wp-parse-config-dk0081-when-trying-to-manually-import-a-site-downloaded-from-my-kinsta/1828 "2023-01-09T05:50:51Z")

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Q: Date/Time this occurred (Provide your time zone also) A: 2022-10-29 - 12:00PM MST Q: DevKinsta Version A: 2.8.0 Q: OS Version A: Windows 10 Q: Docker Desktop Version A: 4.11.1 Q: Were any error codes or messag…

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## [Failed to create site backup DK0074](https://community.kinsta.com/t/failed-to-create-site-backup-dk0074/1966)

<div class="topic-metadata">

**Author:** [@sharpspring](https://community.kinsta.com/u/sharpspring)\
**Replies:** 1\
**Last updated:** [January 3, 2023, 9:51am UTC](https://community.kinsta.com/t/failed-to-create-site-backup-dk0074/1966 "2023-01-03T09:51:42Z")

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I’m trying to pull just the files (no db) from a Kinsta instance to DevKinsta via the Sync feature. It fails to create the backup with error code DK0074. I’ve checked and I can access the temp folder that my terminal di…

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## [.local stopped working](https://community.kinsta.com/t/local-stopped-working/1965)

<div class="topic-metadata">

**Author:** [@Jak](https://community.kinsta.com/u/Jak)\
**Replies:** 1\
**Last updated:** [December 28, 2022, 6:09am UTC](https://community.kinsta.com/t/local-stopped-working/1965 "2022-12-28T06:09:24Z")

</div>

I have been using devkinsta for a few days and it has started and stopped fine. Recently I cannot access my .local site at all. One thing that could affect this is I recently started using another local wp tool that cou…

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