# Cancelled during site setup, now can't do anything with the install

**URL:** <https://community.kinsta.com/t/cancelled-during-site-setup-now-cant-do-anything-with-the-install/1629>\
**Category:** Application Support\
**Created:** [July 19, 2022, 8:08pm UTC](https://community.kinsta.com/t/cancelled-during-site-setup-now-cant-do-anything-with-the-install/1629 "2022-07-19T20:08:20Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![sccr410](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/sccr410/32/1331_2.png) [@sccr410](https://community.kinsta.com/u/sccr410)\
**Post date:** [July 19, 2022, 8:08pm UTC](https://community.kinsta.com/t/cancelled-during-site-setup-now-cant-do-anything-with-the-install/1629/1 "2022-07-19T20:08:20Z")

</div>

During the initial set up for a site, I cancelled because I saw that DevKinsta chose the local folder to put all the files in. I didn’t want it where it had chosen (later have learned that simply isn’t an option for some reason). Now that I have cancelled, it is simply stuck at this screen: [Image 2022-07-19 at 2.06.51 PM](https://share.getcloudapp.com/GGuKdWwP)

---

<div class="post-metadata">

**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\
**Post date:** [July 19, 2022, 11:19pm UTC](https://community.kinsta.com/t/cancelled-during-site-setup-now-cant-do-anything-with-the-install/1629/2 "2022-07-19T23:19:11Z")

</div>

Hi @sccr410, welcome to DevKinsta!

So what happens when you click “Retry” there? Or is it just completely stuck? Site files have to be saved in a local directory but there is a plan to eventually change that to improve Windows/Mac performance.

If it’s just a stuck operation, I’ve explained how to manually unlock it [here](https://community.kinsta.com/t/stuck-on-canceling-maintenance-restore-snapshot/1362/7)

If this is the only/first site, then it might be best just to do a full uninstallation/cleanup of Docker to reset things: [Uninstall DevKinsta](https://kinsta.com/knowledgebase/devkinsta/uninstall-devkinsta/)

By the way, you can change the “Site Path” in the DevKinsta settings to choose where your files go

 ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/c/c6bc0165aed46e3c10fe0a486b57842487d18dfd.png)

---

<div class="post-metadata">

**Author:** ![sccr410](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/sccr410/32/1331_2.png) [@sccr410](https://community.kinsta.com/u/sccr410)\
**Post date:** [July 21, 2022, 4:28pm UTC](https://community.kinsta.com/t/cancelled-during-site-setup-now-cant-do-anything-with-the-install/1629/3 "2022-07-21T16:28:53Z")

</div>

Did find the site files part, thanks. I was assuming it would be on a per-site basis which is why I wasn’t finding it.

For the stuck operation, nothing would happen when I clicked Retry. The article you linked says " You’ll need to find DevKinsta’s `config.json` file then delete the stuck operation". Where do I find this file?

I created a second install that is working just fine so I will just leave this one as a phantom project for now.

---

<div class="post-metadata">

**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\
**Post date:** [July 21, 2022, 4:47pm UTC](https://community.kinsta.com/t/cancelled-during-site-setup-now-cant-do-anything-with-the-install/1629/4 "2022-07-21T16:47:18Z")

</div>

It will be **User/Library/Application Support/DevKinsta** on Mac and either \* **/opt/DevKinsta** or  
**~/.config/DevKinsta** if you’re on Linux. The [Uninstall DevKinsta instructions](https://kinsta.com/knowledgebase/devkinsta/uninstall-devkinsta/) list the directories for each system where the app files are kept towards the bottom.

Thanks for sharing this, though! I’m able to fully cancel without issue but I’ll definitely keep an eye out for similar occurrences.

Please let me know if you run into issues if you decide to manually clear/stop that operation. It seems like it just cancelled/stopped in a weird place.
