# Can't create / Import DevKinsta websites

**URL:** https://community.kinsta.com/t/cant-create-import-devkinsta-websites/4653
**Category:** Application Support
**Created:** [January 7, 2025, 3:57am UTC](https://community.kinsta.com/t/cant-create-import-devkinsta-websites/4653 "2025-01-07T03:57:29Z")
**Posts on this page:** 16
**Page:** 1

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### Author: ![Ross](https://avatars.discourse-cdn.com/v4/letter/r/e274bd/32.png) [@Ross](https://community.kinsta.com/u/Ross)
#### Post date: [January 7, 2025, 3:57am UTC](https://community.kinsta.com/t/cant-create-import-devkinsta-websites/4653/1 "2025-01-07T03:57:29Z")

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Hey. I have a website hosted with Kinsta that I just set up, I had the website working with DevKinsta previously, through and old version of Docker, the new DevKinsta and no Ubuntu, once I installed a new version of Docker & Ubuntu I opened up DevKinsta again and my local site had disappeared, so I tried to reimport it and typically in the logs I got this error with the SSL Certificates, I have tried to access this path that the error is printing, however it doesn’t exist and even if it did - my PC wont allow me to access the ‘docker-desktop-data’ folder, I have tried a few ways around this via terminal, but I can never find the SSL I am looking for. Initially i thought this issue was just with the import feature, but upon trying again I can’t even install a new site either, has anyone came across this issue / know a resolution?

[2025-01-07 11:50:27.611] [info] [createCertficiate] Certificate created.  
[2025-01-07 11:50:27.640] [error] [createCertficiate] Creating certificates failed. UNKNOWN: unknown error, open ‘\wsl.localhost\docker-desktop-data\data\docker\volumes\DevKinsta\ssl\cmewa-new.local.crt’  
[2025-01-07 11:50:27.641] [error] [ipcMainStep] Error in operation SITE\_CREATION, step webserver: Error: UNKNOWN: unknown error, open ‘\wsl.localhost\docker-desktop-data\data\docker\volumes\DevKinsta\ssl\cmewa-new.local.crt’  
[2025-01-07 11:50:27.690] [info] [useMailhog] Mail socket opened.  
[2025-01-07 11:50:27.707] [info] [ProgressIndicator] { isFailed: false, isOpen: false }  
[2025-01-07 11:50:27.770] [info] [ProgressIndicator] { isFailed: true, isOpen: false }  
[2025-01-07 11:50:27.777] [info] [ProgressIndicator] { isFailed: true, isOpen: true }  
[2025-01-07 11:50:28.250] [info] [containerExec] Command ‘cd /www/kinsta/public/cmewa-new && wp --allow-root --skip-themes --skip-plugins core version’ on devkinsta\_fpm finished with exit code 1  
[2025-01-07 11:50:28.251] [info] [checkWpVersion] site’s current version [31;1mError:[0m This does not seem to be a WordPress installation.Pass --path=`path/to/wordpress` or run `wp core download`.  
[2025-01-07 11:50:28.251] [info] [checkWpVersion] site’s stored version 6.7.1  
[2025-01-07 11:50:28.252] [info] [checkWpVersion] containerExec response test false

Any feedback would be appreciated.

Thanks,

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### Author: ![Ross](https://avatars.discourse-cdn.com/v4/letter/r/e274bd/32.png) [@Ross](https://community.kinsta.com/u/Ross)
#### Post date: [January 7, 2025, 4:30am UTC](https://community.kinsta.com/t/cant-create-import-devkinsta-websites/4653/2 "2025-01-07T04:30:17Z")

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I have also now attempted this method:

> [@Sync - save progress on download/upload and use compression](https://community.kinsta.com/t/sync-save-progress-on-download-upload-and-use-compression/2251):
>
> If I sync a site down to my local devkinsta, it takes very long when the site is large. If my connection drops/laptop sleeps the download fails and has to restart from the beginning. Firstly, why don’t you use compression to do the download/upload? It would make the process much quicker. Secondly, please see if you can update the current system so that the sync can continue where it left off. Thanks.

Which still results in the same error.

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### Author: ![Adrian\_L](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/adrian_l/32/2810_2.png) [@Adrian\_L](https://community.kinsta.com/u/Adrian_L)
#### Post date: [January 7, 2025, 4:39am UTC](https://community.kinsta.com/t/cant-create-import-devkinsta-websites/4653/3 "2025-01-07T04:39:33Z")

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Hi @Ross 👋

Welcome to the Kinsta Community!

To better assist you, can you please provide the following information:

**DevKinsta Version:**  
**OS Version:**  
**Docker Desktop Version:**

Please also send me the DevKinsta’s **main.log** file via private message. You can get the main.log file by clicking on the “Reveal log file in File Manager” under the Help and Support page in Devkinsta.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/7/78f2d5131c234168e26c656c0de5b1532af6599a.png)

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### Author: ![Adrian\_L](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/adrian_l/32/2810_2.png) [@Adrian\_L](https://community.kinsta.com/u/Adrian_L)
#### Post date: [January 7, 2025, 6:46am UTC](https://community.kinsta.com/t/cant-create-import-devkinsta-websites/4653/5 "2025-01-07T06:46:09Z")

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Thank you for sharing the main.log file of your DevKinsta app. Unfortunately, Windows 11 Home doesn’t offer Hyper-V, so DevKinsta will need to run through WSL2 in this case. Can you try the solution provided by @russfrancis below? Let me know if it works.

> [@DevKinsta WSL DK0083 - My Solution](https://community.kinsta.com/t/devkinsta-wsl-dk0083-my-solution/4651):
>
> I finally found a solution for installing DevKinsta in Windows 11 using WSL instead of Hyper-V. I couldn’t get Hyper-V to work. It kept giving me the “Something Bad Happened” no matter what I did. I am posting my steps here since I know there are a lot of folks wanting a solution. Results may vary… BTW This is assuming you already setup your machine with WSL-2. I won’t put that info here, since you can find info for that all over this and other sites. Shutdown and uninstall any version of Dock…

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### Author: ![Ross](https://avatars.discourse-cdn.com/v4/letter/r/e274bd/32.png) [@Ross](https://community.kinsta.com/u/Ross)
#### Post date: [January 7, 2025, 7:48am UTC](https://community.kinsta.com/t/cant-create-import-devkinsta-websites/4653/6 "2025-01-07T07:48:54Z")

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Thanks, this worked - can you please confirm when I am safe to update docker.

Thanks,  
Ross

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### Author: ![Ross](https://avatars.discourse-cdn.com/v4/letter/r/e274bd/32.png) [@Ross](https://community.kinsta.com/u/Ross)
#### Post date: [January 7, 2025, 9:07am UTC](https://community.kinsta.com/t/cant-create-import-devkinsta-websites/4653/7 "2025-01-07T09:07:18Z")

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What IDE’s do you support, I cant use PHPStorm to open:  
\wsl.localhost\docker-desktop-data\data\docker\volumes\DevKinsta\public\cmewa

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### Author: ![Adrian\_L](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/adrian_l/32/2810_2.png) [@Adrian\_L](https://community.kinsta.com/u/Adrian_L)
#### Post date: [January 8, 2025, 5:23am UTC](https://community.kinsta.com/t/cant-create-import-devkinsta-websites/4653/8 "2025-01-08T05:23:58Z")

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Unfortunately, this solution will only work for versions up to 4.29. Higher Docker Desktop versions 4.30 and above will likely re-introduce the original error.

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### Author: ![Adrian\_L](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/adrian_l/32/2810_2.png) [@Adrian\_L](https://community.kinsta.com/u/Adrian_L)
#### Post date: [January 8, 2025, 5:26am UTC](https://community.kinsta.com/t/cant-create-import-devkinsta-websites/4653/9 "2025-01-08T05:26:57Z")

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We do not officially recommend any IDE for DevKinsta, but you might find this post helpful: [IDE Support for DevKinsta - #2 by Andrew](https://community.kinsta.com/t/ide-support-for-devkinsta/3033/2).

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### Author: ![Ross](https://avatars.discourse-cdn.com/v4/letter/r/e274bd/32.png) [@Ross](https://community.kinsta.com/u/Ross)
#### Post date: [January 9, 2025, 2:15am UTC](https://community.kinsta.com/t/cant-create-import-devkinsta-websites/4653/10 "2025-01-09T02:15:32Z")

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I understand, however the root path for my project is:  
‘\wsl.localhost\docker-desktop-data\data\docker\volumes\DevKinsta\public\cmewa’

As my Computer is Windows 11, Linux is not the standard OS so these IDE’s do not recognize this root path & I can not open them to make changes on my Local Site.

Is there a way you reccomend to develop with DevKinsta? I attempted to Map a drive to this path which allowed me to open the files, but once i attempted to run node/npm on my Tailwind theme it crashed as it was rewriting the incorrect path.

I am just curious, how do people typically develop with DevKinsta, is it through an IDE and if so how do they access the Site Path?

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<div class="post-metadata">

### Author: ![Ross](https://avatars.discourse-cdn.com/v4/letter/r/e274bd/32.png) [@Ross](https://community.kinsta.com/u/Ross)
#### Post date: [January 9, 2025, 2:23am UTC](https://community.kinsta.com/t/cant-create-import-devkinsta-websites/4653/11 "2025-01-09T02:23:15Z")

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In order to edit these files in a IDE i would need the path to look something like 'C:\Users\YourUsername\DevKinsta\sites' similar to how Local does it, is there a workaround here?

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### Author: ![VladimirM](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/vladimirm/32/2786_2.png) [@VladimirM](https://community.kinsta.com/u/VladimirM)
#### Post date: [January 9, 2025, 6:53am UTC](https://community.kinsta.com/t/cant-create-import-devkinsta-websites/4653/12 "2025-01-09T06:53:30Z")

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Hello Ross 👋

You should be able to access the Linux files when using WSL through File Explorer. If you can’t, maybe this video will help: [https://www.youtube.com/watch?v=nTgFfLbtxBc](https://www.youtube.com/watch?v=nTgFfLbtxBc)

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### Author: ![Ross](https://avatars.discourse-cdn.com/v4/letter/r/e274bd/32.png) [@Ross](https://community.kinsta.com/u/Ross)
#### Post date: [January 10, 2025, 3:01am UTC](https://community.kinsta.com/t/cant-create-import-devkinsta-websites/4653/13 "2025-01-10T03:01:12Z")

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Hey Vladimir,

I can access it through file manager but none of my Ide’s:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/d/d56038e5ed5e6c80ed91f6d92daf5559f1203d53.png)

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### Author: ![Agus](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/agus/32/1515_2.png) [@Agus](https://community.kinsta.com/u/Agus)
#### Post date: [January 10, 2025, 3:47am UTC](https://community.kinsta.com/t/cant-create-import-devkinsta-websites/4653/14 "2025-01-10T03:47:00Z")

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Hi @Ross

Thank you for your reply! 😄  
I’m not familiar with any IDE tool you’re going to use, but in order to be able to access that wsl path on Windows, I think you would first need to map it - similar to what I suggested in the other (old) thread here:

> [@Open files from devkinsta on vsc](https://community.kinsta.com/t/open-files-from-devkinsta-on-vsc/2539/7):
>
> I agreed with @Alessandro slight_smile if you would like to access that wsl path from the command line, you would need to map that network location into a “local drive” . You could use the command with something like this: net use z: \\wsl.localhost\docker-desktop-data (you may change the z: part with any local drive you want to map/assign for that network path - as long as they don’t exist on your local computer). After that you could just go to that new location you just mapped to that …

so you can open up command line and perform the command like:  
`net use z: \\wsl.localhost\docker-desktop-data`

or you can change/use that `z` with any non-existing local drive you want to map/assign for that network path.

Once mapped, you may want to check with your IDE tool, and see if it can open that new mapped drive? i.e: `Z:\` (or any new mapped drive you set up) , and go to the `data\docker\volumes\DevKinsta\public` folder and also its local site’s folder there.

Hope the workaround above helps? 🙏 🤞

Best regards,  
Agus Utomo

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<div class="post-metadata">

### Author: ![Adrian\_L](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/adrian_l/32/2810_2.png) [@Adrian\_L](https://community.kinsta.com/u/Adrian_L)
#### Post date: [January 10, 2025, 4:37am UTC](https://community.kinsta.com/t/cant-create-import-devkinsta-websites/4653/15 "2025-01-10T04:37:02Z")

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Thanks @Agus!

@Ross I tested what Agus suggested and confirmed that it is working. I am using VS Code IDE in this example;

Windows Command line (Powershell)

 ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/8/8424601ee33ad974128799a6b16982fdc968bdf8.png)

VS Code

 ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/b/b9fe464d5c134a94789d401486623ef75b1ec9a2.png)

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<div class="post-metadata">

### Author: ![Ross](https://avatars.discourse-cdn.com/v4/letter/r/e274bd/32.png) [@Ross](https://community.kinsta.com/u/Ross)
#### Post date: [January 13, 2025, 1:10am UTC](https://community.kinsta.com/t/cant-create-import-devkinsta-websites/4653/16 "2025-01-13T01:10:05Z")

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Hey Guys,

Yes thanks, I have done this before but the issue then comes when trying to use my terminal for the project as i need to run node/npm, the IDE thinks I am in a windows drive so attempts to use the wrong terminal which should be ubuntu which causes the issue.

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<div class="post-metadata">

### Author: ![Adrian\_L](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/adrian_l/32/2810_2.png) [@Adrian\_L](https://community.kinsta.com/u/Adrian_L)
#### Post date: [January 13, 2025, 5:03am UTC](https://community.kinsta.com/t/cant-create-import-devkinsta-websites/4653/17 "2025-01-13T05:03:38Z")

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It appears that you can only run the node/npm installation directly from the Docker Desktop terminal. While it may be possible to connect from terminals built into IDEs, they will not have root access. To install node/npm, you will need to log in to Docker Desktop directly, as described in this other post. [NPM watch stops automatically after WSL - #10 by Agus](https://community.kinsta.com/t/npm-watch-stops-automatically-after-wsl/3311/10)
