# Can't create website anymore

**URL:** <https://community.kinsta.com/t/cant-create-website-anymore/2477>\
**Category:** Bug Reports\
**Created:** [August 28, 2023, 9:41am UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477 "2023-08-28T09:41:26Z")\
**Posts on this page:** 19\
**Page:** 1

<div class="post-metadata">

**Author:** ![Mathieu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/mathieu/32/2351_2.png) [@Mathieu](https://community.kinsta.com/u/Mathieu)\
**Post date:** [August 28, 2023, 9:41am UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/1 "2023-08-28T09:41:26Z")

</div>

**Q: Date/Time this occurred (Provide your time zone also)**  
Monday, August 28, 2023 (GMT+2)

**Q: DevKinsta Version**  
Version 2.11.0 (2.11.0.7044)

**Q: OS Version**  
Mac Ventura 13.4.1

**Q: Docker Desktop Version**  
4.19.0 (106363)

**Q: Detailed Description of the Problem**  
When I try to create a site, the process stops at 20%.  
The app used to work and I didn’t do anything different, I have some website installed that doens’t work anymore (can’t connect to the database).  
This is the app log. Thanks !

```auto
[2023-08-28 11:12:36.097] [info] [containerExec] Command 'mysql -u root -p ****** -e "create database bricoleursdedouceurs;"' on devkinsta_db finished with exit code 1
[2023-08-28 11:12:36.097] [error] [ipcMainStep] Error in operation SITE_CREATION, step database: Error: Error (1): hERROR 2002 (HY000): Can't connect to local MySQL server through socket '/run/mysqld/mysqld.sock' (111)
    at /Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:2:955997
    at tryCatch (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:8:2233687)
    at Generator.<anonymous> (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:8:2236221)
    at Generator.next (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:8:2234462)
    at asyncGeneratorStep (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:8:2225709)
    at _next (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:8:2226008)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
[2023-08-28 11:12:36.115] [info] [ProgressIndicator] { isFailed: true, isOpen: true }
[2023-08-28 11:12:36.984] [info] [createDatabase] Creating database
[2023-08-28 11:12:36.984] [info] [createNewDb] Create database: bricoleursdedouceurs
[2023-08-28 11:12:36.984] [info] [dockerUtil/getContainer] Get 'devkinsta_db' Docker container
[2023-08-28 11:12:36.985] [warn] {
  host: '127.0.0.1',
  mariadb: {
    name: 'devkinsta_db',
    user: 'root',
    password: 'Oc2ZdwpewY3GDAD4',
    containerId: 'devkinsta_db',
    port: '15100'
  },
  adminer: {
    containerId: '20071c0cef5fe30d6bbbd30ab83b48984f850e7f34d0b5e2291ecea7d5b3a51d',
    name: 'devkinsta_adminer',
    port: 15200
  },
  mailhog: {
    containerId: 'devkinsta_mailhog',
    name: 'devkinsta_mailhog',
    port: '15400'
  },
  fpm: {
    containerId: 'devkinsta_fpm',
    name: 'devkinsta_fpm',
    publicFolder: '/Users/Mat/DevKinsta/public',
    privateFolder: '/Users/Mat/DevKinsta/private',
    logsFolder: '/Users/Mat/DevKinsta/logs'
  },
  nginx: {
    containerId: 'devkinsta_nginx',
    name: 'devkinsta_nginx',
    kinstaFolder: '/Users/Mat/DevKinsta/kinsta',
    publicFolder: '/Users/Mat/DevKinsta/public',
    privateFolder: '/Users/Mat/DevKinsta/private',
    logsFolder: '/Users/Mat/DevKinsta/logs'
  }
}
[2023-08-28 11:12:37.021] [info] [ProgressIndicator] { isFailed: false, isOpen: true }
[2023-08-28 11:12:37.089] [info] [containerExec] Command 'mysql -u root -p ****** -e "create database bricoleursdedouceurs;"' on devkinsta_db finished with exit code 1
[2023-08-28 11:12:37.089] [error] [ipcMainStep] Error in operation SITE_CREATION, step database: Error: Error (1): hERROR 2002 (HY000): Can't connect to local MySQL server through socket '/run/mysqld/mysqld.sock' (111)
    at /Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:2:955997
    at tryCatch (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:8:2233687)
    at Generator.<anonymous> (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:8:2236221)
    at Generator.next (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:8:2234462)
    at asyncGeneratorStep (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:8:2225709)
    at _next (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:8:2226008)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
[2023-08-28 11:12:37.112] [info] [ProgressIndicator] { isFailed: true, isOpen: true }

```

 ![Capture d’écran 2023-08-28 à 11.36.45](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/6/67594385915e055a362bd4cb76b211145fa312e8.png)

---

<div class="post-metadata">

**Author:** ![ZachE](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/zache/32/1683_2.png) [@ZachE](https://community.kinsta.com/u/ZachE)\
**Post date:** [August 28, 2023, 9:44pm UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/2 "2023-08-28T21:44:08Z")

</div>

Hi @Mathieu 👋

It looks like the MySQL server is missing the socket file, so may just require a full restart of your computer.

Can you try that and let us know if that works?

If not, we’ll try some other steps

Best regards,  
Zach

---

<div class="post-metadata">

**Author:** ![Mathieu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/mathieu/32/2351_2.png) [@Mathieu](https://community.kinsta.com/u/Mathieu)\
**Post date:** [August 29, 2023, 6:25am UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/3 "2023-08-29T06:25:33Z")

</div>

Thanks for your reply.

I already tried that 2 times without any results 😕

---

<div class="post-metadata">

**Author:** ![Agus](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/agus/32/1515_2.png) [@Agus](https://community.kinsta.com/u/Agus)\
**Post date:** [August 29, 2023, 7:45am UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/4 "2023-08-29T07:45:21Z")

</div>

Hi Mathieu 👋

Thank you for your reply!

Based on the previous logs you provided:

```auto
[2023-08-28 11:12:36.097] [info] [containerExec] Command 'mysql -u root -p ****** -e "create database bricoleursdedouceurs;"' on devkinsta_db finished with exit code 1
[2023-08-28 11:12:36.097] [error] [ipcMainStep] Error in operation SITE_CREATION, step database: Error: Error (1): hERROR 2002 (HY000): Can't connect to local MySQL server through socket '/run/mysqld/mysqld.sock' (111)

```

it seems somehow DevKinsta couldn’t execute that mysql command line on your “devkinsta\_db” database container (in your Docker) - it may be something with the mysql root user’s password possibly 🤔

Just to be sure if that’s the case, let’s test and see if you’re able to login to that “devkinsta\_db” database container (in your Docker) with the “root” user and its password manually by doing the following:

1. On that Docker Desktop, click on the “devkinsta\_db” container

2. Then, click on the “Inspect” tab, and locate for the `MYSQL_ROOT_PASSWORD` , and copy the password shown there (e.g.: in your text editor or something).

3. Then, click on the “Terminal” tab, and there, type:  
`mysql -u root -p`

4. When you’re prompted to Enter the password, you can paste the password you copied before (from step 2 above) - and see you are able to login with it.

5. If you’re able to login with that mysql root user/password, you will be able to perform mysql command line ( such as: `create database bricoleursdedouceurs;` for example, to create this new database in that “devkinsta\_db” database container named as “bricoleursdedouceurs” ). As shown in the following screenshot I took on my Docker Desktop (I’m using Windows 11 pro though)  

Please let us know again the results from your end 🙂

Regards,  
Agus

---

<div class="post-metadata">

**Author:** ![Mathieu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/mathieu/32/2351_2.png) [@Mathieu](https://community.kinsta.com/u/Mathieu)\
**Post date:** [August 29, 2023, 7:48am UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/5 "2023-08-29T07:48:10Z")

</div>

Thanks. I tried what you asked and the result is this :

```auto
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/run/mysqld/mysqld.sock' (111)

```

As a reminder, all website runned by devkinsta can’t connect to the database.

---

<div class="post-metadata">

**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\
**Post date:** [August 29, 2023, 8:28am UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/8 "2023-08-29T08:28:56Z")

</div>

Hi @Mathieu, hoping that this will give a more detailed error, can you please do the following:

1. Open the devkinsta\_db Terminal in Docker
2. Run the command `mysqladmin -p -h 127.0.0.1 ping`
3. Enter the MYSQL\_ROOT\_PASSWORD you see in the Inspect tab of the same container

Regards,  
Alessandro

---

<div class="post-metadata">

**Author:** ![Mathieu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/mathieu/32/2351_2.png) [@Mathieu](https://community.kinsta.com/u/Mathieu)\
**Post date:** [August 29, 2023, 8:34am UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/9 "2023-08-29T08:34:06Z")

</div>

This is the result :

```auto
mysqladmin: connect to server at '127.0.0.1' failed
error: 'Can't connect to MySQL server on '127.0.0.1' (115)'
Check that mysqld is running and that the socket: '/run/mysqld/mysqld.sock' exists! 

```

---

<div class="post-metadata">

**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\
**Post date:** [August 29, 2023, 8:36am UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/10 "2023-08-29T08:36:24Z")

</div>

Okay cool, if you ran the previous command in the devkinsta\_db container, let’s check if the file exists, run the following command:

`ls -la /run/mysqld/mysqld.sock`

---

<div class="post-metadata">

**Author:** ![Mathieu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/mathieu/32/2351_2.png) [@Mathieu](https://community.kinsta.com/u/Mathieu)\
**Post date:** [August 29, 2023, 8:38am UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/11 "2023-08-29T08:38:02Z")

</div>

And the result is :

```auto
srwxrwxrwx 1 mysql mysql 0 Jul 20 13:55 /run/mysqld/mysqld.sock

```

Tried that before, I had the feeling that mysqld was not running

---

<div class="post-metadata">

**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\
**Post date:** [August 29, 2023, 8:40am UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/12 "2023-08-29T08:40:04Z")

</div>

Let’s try to delete that file with `rm /run/mysqld/mysqld.sock` and then restart the devkinsta\_db container

---

<div class="post-metadata">

**Author:** ![Mathieu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/mathieu/32/2351_2.png) [@Mathieu](https://community.kinsta.com/u/Mathieu)\
**Post date:** [August 29, 2023, 8:43am UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/13 "2023-08-29T08:43:27Z")

</div>

I deleted it and restarted the container/  
I tried again :

```auto
# mysqladmin -p -h 127.0.0.1 ping
Enter password: 
mysqladmin: connect to server at '127.0.0.1' failed
error: 'Can't connect to MySQL server on '127.0.0.1' (115)'
Check that mysqld is running and that the socket: '/run/mysqld/mysqld.sock' exists!

```

No result for now 😕

---

<div class="post-metadata">

**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\
**Post date:** [August 29, 2023, 8:44am UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/14 "2023-08-29T08:44:26Z")

</div>

Does `ls -la /run/mysqld/mysqld.sock` show the new file with the current date? 🤔

---

<div class="post-metadata">

**Author:** ![Mathieu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/mathieu/32/2351_2.png) [@Mathieu](https://community.kinsta.com/u/Mathieu)\
**Post date:** [August 29, 2023, 8:45am UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/15 "2023-08-29T08:45:00Z")

</div>

No :

```auto
ls: cannot access '/run/mysqld/mysqld.sock': No such file or directory

```

---

<div class="post-metadata">

**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\
**Post date:** [August 29, 2023, 8:46am UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/16 "2023-08-29T08:46:13Z")

</div>

I know that this doesn’t sound like it is, but I believe that’s progress 😄  
Please run `service mariadb start` and send us a screenshot

---

<div class="post-metadata">

**Author:** ![Mathieu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/mathieu/32/2351_2.png) [@Mathieu](https://community.kinsta.com/u/Mathieu)\
**Post date:** [August 29, 2023, 8:47am UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/17 "2023-08-29T08:47:11Z")

</div>

Ah ah don’t worry. I follow what the doctor is saying ! 🙂

```auto
# service mariadb start
 * /etc/init.d/mariadb: ERROR: The partition with is too full!

```

And :

```auto
# df -h
Filesystem Size Used Avail Use% Mounted on
overlay 59G 57G 0 100% /
tmpfs 64M 0 64M 0% /dev
shm 64M 0 64M 0% /dev/shm
/dev/vda1 59G 57G 0 100% /etc/hosts
tmpfs 3.9G 0 3.9G 0% /sys/firmware

```

---

<div class="post-metadata">

**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\
**Post date:** [August 29, 2023, 8:52am UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/18 "2023-08-29T08:52:45Z")

</div>

Can you please access the Docker settings page, move into the Resources tab and try to increase the disk space?

I am unsure if this step will require a Docker restart

---

<div class="post-metadata">

**Author:** ![Mathieu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/mathieu/32/2351_2.png) [@Mathieu](https://community.kinsta.com/u/Mathieu)\
**Post date:** [August 29, 2023, 9:01am UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/19 "2023-08-29T09:01:55Z")

</div>

To be certain that I had enough space I also made a docker system prune to delete old stuff.  
And I added more space.  
And it’s working 🙂  
Thanks a lot !  
For the solution (that you found), let me resume it here for people who will come next :  
Do a :

```auto
docker system prune

```

And access the Docker settings page and add more disk space in the Resources tab. It will restart automatically.

Thanks again for your help !

---

<div class="post-metadata">

**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\
**Post date:** [August 29, 2023, 9:02am UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/20 "2023-08-29T09:02:48Z")

</div>

You are very welcome @Mathieu , glad we were able to resolve this 👍

Regards,  
Alessandro

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/8/80f8c4e56fecc02327a0964e6bf63a716483529f.png) [@system](https://community.kinsta.com/u/system)\
**Post date:** [August 31, 2023, 9:03pm UTC](https://community.kinsta.com/t/cant-create-website-anymore/2477/21 "2023-08-31T21:03:42Z")

</div>

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