# Can't log in to mykinsta account to push

**URL:** <https://community.kinsta.com/t/cant-log-in-to-mykinsta-account-to-push/1339>\
**Category:** Application Support\
**Created:** [March 7, 2022, 8:34pm UTC](https://community.kinsta.com/t/cant-log-in-to-mykinsta-account-to-push/1339 "2022-03-07T20:34:54Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Evan\_McEldowney](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/evan_mceldowney/32/971_2.png) [@Evan\_McEldowney](https://community.kinsta.com/u/Evan_McEldowney)\
**Post date:** [March 7, 2022, 8:34pm UTC](https://community.kinsta.com/t/cant-log-in-to-mykinsta-account-to-push/1339/1 "2022-03-07T20:34:54Z")

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After installing Kinsta I set up a site and try to push to a server on my kinsta account but when prompted to log in to push the username and password I use show up up with the error: Can’t find user with this username/password. I have changed my password on my account with similar results. Would love to know if this is a known problem or if there is a work around.

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**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\
**Post date:** [March 7, 2022, 8:50pm UTC](https://community.kinsta.com/t/cant-log-in-to-mykinsta-account-to-push/1339/2 "2022-03-07T20:50:33Z")

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Hi @Evan_McEldowney, welcome to DevKinsta!

I’ve actually never seen this issue before. I assume that you are definitely using the correct email address. I also tested creating a new user and was able to log in from DevKinsta/MyKinsta just fine.

The DevKinsta log in uses the same API as [my.kinsta.com](http://my.kinsta.com), so you you should be able to sign in with the same credentials.

I would recommend maybe restarting your PC/DevKinsta. If that doesn’t change anything please private message your email address to me and I can ask our team to see if the login attempts are reaching us.

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**Author:** ![Robin\_Heaver](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/robin_heaver/32/994_2.png) [@Robin\_Heaver](https://community.kinsta.com/u/Robin_Heaver)\
**Post date:** [March 27, 2022, 8:28am UTC](https://community.kinsta.com/t/cant-log-in-to-mykinsta-account-to-push/1339/3 "2022-03-27T08:28:27Z")

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Replying to anyone else that has this issue

The issue was with browser cache and password manager for me.

When I reset the password, with my password manager (Keeper) it didn’t go through fully on MyKinsta. Once I changed the password with the password manager disabled, it took the new password, and then I was able to log in with Devkinsta.

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**Author:** ![jackdoe](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/jackdoe/32/1059_2.png) [@jackdoe](https://community.kinsta.com/u/jackdoe)\
**Post date:** [March 28, 2022, 11:14am UTC](https://community.kinsta.com/t/cant-log-in-to-mykinsta-account-to-push/1339/4 "2022-03-28T11:14:58Z")

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Restart Your Device and Check for an Update.