# Cant login to my.kinsta.com and my website is offline

**URL:** <https://community.kinsta.com/t/cant-login-to-my-kinsta-com-and-my-website-is-offline/1562>\
**Category:** Application Support\
**Created:** [June 21, 2022, 7:14am UTC](https://community.kinsta.com/t/cant-login-to-my-kinsta-com-and-my-website-is-offline/1562 "2022-06-21T07:14:34Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![naloo](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/naloo/32/1223_2.png) [@naloo](https://community.kinsta.com/u/naloo)\
**Post date:** [June 21, 2022, 7:14am UTC](https://community.kinsta.com/t/cant-login-to-my-kinsta-com-and-my-website-is-offline/1562/1 "2022-06-21T07:14:34Z")

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Hi  
my website is offline and i cant login to [my.kinsta.com](http://my.kinsta.com)  
no way of contacting support without beeing able to login!  
dont know if it is a problem with my account/website or a general kinsta problem.  
can anybody help please!

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**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\
**Post date:** [June 21, 2022, 4:14pm UTC](https://community.kinsta.com/t/cant-login-to-my-kinsta-com-and-my-website-is-offline/1562/3 "2022-06-21T16:14:18Z")

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Hi @naloo, unfortunately, we can’t handle MyKinsta support in these forums but please email [support@kinsta.com](mailto:support@kinsta.com) directly from the email address that you sign into MyKinsta with. Please let me know if that doesn’t work.