# Can't sync website to DevKinsta

**URL:** https://community.kinsta.com/t/cant-sync-website-to-devkinsta/4988
**Category:** Bug Reports
**Created:** [April 14, 2025, 4:24pm UTC](https://community.kinsta.com/t/cant-sync-website-to-devkinsta/4988 "2025-04-14T16:24:23Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![etienne\_clerc](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/etienne_clerc/32/3646_2.png) [@etienne\_clerc](https://community.kinsta.com/u/etienne_clerc)
#### Post date: [April 14, 2025, 4:24pm UTC](https://community.kinsta.com/t/cant-sync-website-to-devkinsta/4988/1 "2025-04-14T16:24:23Z")

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**Q: Date/Time this occurred (Provide your time zone also)**  
**A:** Started happening last friday

**Q: DevKinsta Version**  
**A:** 2.13.4

**Q: OS Version**  
**A:** Latest version of Windows 11 Pro

**Q: Docker Desktop Version**  
**A:** The outdated one I have to use in order for DevKinsta to work (4.29.0)

**Q: Were any error codes or messages observed? If so, what were they?**  
**A:** Something bad happened

**Q: Detailed Description of the Problem**  
**A:** Pushed a website from DevKinsta to Kinsta last friday, PC went to sleep during push, checked on the staging afterwards and it was stuck in a loop that caused a timeout. Contacted Kinsta support and they fixed the staging, but now I can’t pull the website to DevKinsta. It always says “Something bad happened” when it gets to downloading the website files. I try restarting everything multiple times.

Here are the logs (the website is Cain Lamarre):  
(_main.log redacted_)

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### Author: ![Adrian\_L](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/adrian_l/32/2810_2.png) [@Adrian\_L](https://community.kinsta.com/u/Adrian_L)
#### Post date: [April 15, 2025, 4:24am UTC](https://community.kinsta.com/t/cant-sync-website-to-devkinsta/4988/3 "2025-04-15T04:24:49Z")

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Hi @etienne_clerc

Are you getting the same error when pulling the site using the “Create a new site” option in DevKinsta? Also, does creating a new default WordPress site through DevKinsta still work?

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### Author: ![etienne\_clerc](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/etienne_clerc/32/3646_2.png) [@etienne\_clerc](https://community.kinsta.com/u/etienne_clerc)
#### Post date: [April 15, 2025, 12:35pm UTC](https://community.kinsta.com/t/cant-sync-website-to-devkinsta/4988/4 "2025-04-15T12:35:37Z")

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Hi Adrian,

Yes, “Create a new site” also gives me the same error, only for this website though, the other websites in my account work. So does creating a new default site.

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### Author: ![etienne\_clerc](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/etienne_clerc/32/3646_2.png) [@etienne\_clerc](https://community.kinsta.com/u/etienne_clerc)
#### Post date: [April 15, 2025, 2:45pm UTC](https://community.kinsta.com/t/cant-sync-website-to-devkinsta/4988/5 "2025-04-15T14:45:05Z")

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And now I can’t open any of the sites:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/5/5688498c8762bd75d5d8d0c12dfe00e83fe30e01.png)

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<div class="post-metadata">

### Author: ![etienne\_clerc](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/etienne_clerc/32/3646_2.png) [@etienne\_clerc](https://community.kinsta.com/u/etienne_clerc)
#### Post date: [April 15, 2025, 5:56pm UTC](https://community.kinsta.com/t/cant-sync-website-to-devkinsta/4988/6 "2025-04-15T17:56:30Z")

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Completely uninstalling and deleting everything from DevKinsta and Docker fixed it, guess I’ll have to do that every other week.

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### Author: ![merineth](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/merineth/32/3022_2.png) [@merineth](https://community.kinsta.com/u/merineth)
#### Post date: [April 16, 2025, 2:30am UTC](https://community.kinsta.com/t/cant-sync-website-to-devkinsta/4988/7 "2025-04-16T02:30:26Z")

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Hi @etienne_clerc Thanks for the update! Glad to hear that reinstalling DevKinsta and Docker helped get things running again — though I totally get that it’s not a fun fix to keep doing every couple of weeks.

We’ll definitely take a closer look to figure out what’s causing this so we can find a better, long-term solution. If you notice anything specific that happens right before it breaks again, feel free to let us know — that might help us pinpoint what’s going on faster. You mentioned that the issue is occurring on just one site, right?

Really appreciate your patience.

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### Author: ![etienne\_clerc](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/etienne_clerc/32/3646_2.png) [@etienne\_clerc](https://community.kinsta.com/u/etienne_clerc)
#### Post date: [April 17, 2025, 2:18pm UTC](https://community.kinsta.com/t/cant-sync-website-to-devkinsta/4988/8 "2025-04-17T14:18:40Z")

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Hi @merineth,

Yes I think it started with a failed push this time.

I also found out yesterday when trying to only push the theme files that I couldn’t…

 ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/e/e23c4aeaf662dfab4167eddd14d930305a3b66f3.png)

It only let’s me push when I check at least one file at the root of the website, which is weird.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/1/138451fb429d3f3ae487be25452dc7add5b3a0e3.png)

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<div class="post-metadata">

### Author: ![jackirish](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/jackirish/32/1361_2.png) [@jackirish](https://community.kinsta.com/u/jackirish)
#### Post date: [April 17, 2025, 9:59pm UTC](https://community.kinsta.com/t/cant-sync-website-to-devkinsta/4988/9 "2025-04-17T21:59:24Z")

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Hi @etienne_clerc , thank you for providing that information! I’ve passed this along to our devs to see if we can try and improve the stability of this process.
