# Can't update the plugins from the back office

**URL:** https://community.kinsta.com/t/cant-update-the-plugins-from-the-back-office/2111
**Category:** Application Support
**Created:** [March 6, 2023, 11:40am UTC](https://community.kinsta.com/t/cant-update-the-plugins-from-the-back-office/2111 "2023-03-06T11:40:46Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![DavidH](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/davidh/32/1954_2.png) [@DavidH](https://community.kinsta.com/u/DavidH)
#### Post date: [March 6, 2023, 11:40am UTC](https://community.kinsta.com/t/cant-update-the-plugins-from-the-back-office/2111/1 "2023-03-06T11:40:46Z")

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I can’t update the plugins from the back office (wp-admin/plugins.php). A modal opens asking me to enter the FTP information.  
I just put devKinsta in version 2.10.0.and Docker desktop in HYPER V mode instead of WSL 2.  
In WSL 2 mode I did not have this problem from the back office.  
I can do the updates with WP-CLI but not from the back office.

 ![Screenshot_17](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/0/0c4212f793d8b5977f249f520a54e3eca8a30caa.png)

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### Author: ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)
#### Post date: [March 6, 2023, 11:42am UTC](https://community.kinsta.com/t/cant-update-the-plugins-from-the-back-office/2111/2 "2023-03-06T11:42:11Z")

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Hello @DavidH and welcome to DevKinsta Community!  
Can you please try to add the following line into your wp-config.php file:

`define( 'FS_METHOD', 'direct' );`

just before the line that says:

`/* That's all, stop editing! Happy publishing. */`

Regards,  
Alessandro

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### Author: ![DavidH](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/davidh/32/1954_2.png) [@DavidH](https://community.kinsta.com/u/DavidH)
#### Post date: [March 6, 2023, 1:13pm UTC](https://community.kinsta.com/t/cant-update-the-plugins-from-the-back-office/2111/3 "2023-03-06T13:13:00Z")

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Hi @Alessandro, thank you it works fine !

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### Author: ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)
#### Post date: [March 6, 2023, 1:14pm UTC](https://community.kinsta.com/t/cant-update-the-plugins-from-the-back-office/2111/4 "2023-03-06T13:14:18Z")

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Awesome, I’m glad that worked!

Regards,  
Alessandro

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### Author: ![system](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/8/80f8c4e56fecc02327a0964e6bf63a716483529f.png) [@system](https://community.kinsta.com/u/system)
#### Post date: [March 9, 2023, 1:14pm UTC](https://community.kinsta.com/t/cant-update-the-plugins-from-the-back-office/2111/5 "2023-03-09T13:14:39Z")

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