# Creating new Site, something bad happened

**URL:** https://community.kinsta.com/t/creating-new-site-something-bad-happened/1813
**Category:** Bug Reports
**Created:** [October 19, 2022, 12:10pm UTC](https://community.kinsta.com/t/creating-new-site-something-bad-happened/1813 "2022-10-19T12:10:04Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)
#### Post date: [October 19, 2022, 4:36pm UTC](https://community.kinsta.com/t/creating-new-site-something-bad-happened/1813/2 "2022-10-19T16:36:06Z")

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Hi @luluke1287, thanks for reaching out. The root of your issue seems to lie with mysql. For some reason the credentials aren’t matching up.

Can you please try the solutions that worked for this user: [Can't connect to database - #4 by jromero\_arro](https://community.kinsta.com/t/cant-connect-to-database/1061/4)

There’s more troubleshooting we can do to figure out the exact cause if nothing else works.

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_[View the full topic](https://community.kinsta.com/t/creating-new-site-something-bad-happened/1813)._