# DevKinsta 2.0.0 White Screen After Update **URL:** \ **Category:** Bug Reports\ **Created:** [July 7, 2021, 1:05pm UTC](https://community.kinsta.com/t/devkinsta-2-0-0-white-screen-after-update/839 "2021-07-07T13:05:57Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![SBP](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@SBP](https://community.kinsta.com/u/SBP)\ **Post date:** [July 7, 2021, 1:05pm UTC](https://community.kinsta.com/t/devkinsta-2-0-0-white-screen-after-update/839/1 "2021-07-07T13:05:57Z")
Hi, DevKinsta just autoupdated to v2.0.0 and now it just shows a white / blank loading window and is stuck: ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/1X/56bbbfaef9e25f9bd94929a0ab228d1e3dbf134e.jpeg) (MacOS) Please help! Thanks ---
**Author:** ![mattd](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/mattd/32/273_2.png) [@mattd](https://community.kinsta.com/u/mattd)\ **Post date:** [July 7, 2021, 2:02pm UTC](https://community.kinsta.com/t/devkinsta-2-0-0-white-screen-after-update/839/2 "2021-07-07T14:02:51Z")
Same here, Windows 10. ![Screenshot 2021-07-07 090013](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/1X/a1e4a714c3e32c8a02982817ab4d5f95b68e609f.png) ---
**Author:** ![danneman](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/danneman/32/588_2.png) [@danneman](https://community.kinsta.com/u/danneman)\ **Post date:** [July 7, 2021, 2:27pm UTC](https://community.kinsta.com/t/devkinsta-2-0-0-white-screen-after-update/839/3 "2021-07-07T14:27:08Z")
+1 here. Running macOS 10.15.7 (19H1217) and Docker Desktop Version 3.5.1 (3.5.1.7) / Docker Engine v20.10.7. ---
**Author:** ![mattd](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/mattd/32/273_2.png) [@mattd](https://community.kinsta.com/u/mattd)\ **Post date:** [July 7, 2021, 2:34pm UTC](https://community.kinsta.com/t/devkinsta-2-0-0-white-screen-after-update/839/4 "2021-07-07T14:34:33Z")
Getting this in the main.log: ```auto [2021-07-07 09:33:01.450] [info] [logs] Get config [2021-07-07 09:33:01.453] [error] TypeError: Cannot read property 'getPath' of undefined at logs_getConfig (C:\Users\mattd\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:486812) at Module.39252 (C:\Users\mattd\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:487739) at __webpack_require__ (C:\Users\mattd\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:2179930) at C:\Users\mattd\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:2180848 at Object. (C:\Users\mattd\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:2180933) at Module._compile (internal/modules/cjs/loader.js:1078:30) at Object.Module._extensions..js (internal/modules/cjs/loader.js:1108:10) at Module.load (internal/modules/cjs/loader.js:935:32) at Module._load (internal/modules/cjs/loader.js:776:14) at Function.f._load (electron/js2c/asar_bundle.js:5:12684) [2021-07-07 09:33:01.455] [info] [logs] Get sites.ini [2021-07-07 09:33:01.526] [info] App is ready! [2021-07-07 09:33:01.527] [info] [main.dev.ts] Creating main window [2021-07-07 09:33:01.527] [info] [main.dev.ts] Set default configuration [2021-07-07 09:33:01.535] [info] [main.dev.ts] Setup main window [2021-07-07 09:33:01.589] [info] [main.dev.ts] Loading file: C:\Users\mattd\AppData\Local\Programs\DevKinsta\resources\app.asar/index.html [2021-07-07 09:33:01.634] [info] [watchdocker] Start monitoring docker containers' events ``` ---
**Author:** ![danneman](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/danneman/32/588_2.png) [@danneman](https://community.kinsta.com/u/danneman)\ **Post date:** [July 7, 2021, 2:40pm UTC](https://community.kinsta.com/t/devkinsta-2-0-0-white-screen-after-update/839/5 "2021-07-07T14:40:21Z")
Same error in macOS ```auto [2021-07-07 16:37:39.631] [info] [logs] Get config [2021-07-07 16:37:39.637] [error] TypeError: Cannot read property 'getPath' of undefined at logs_getConfig (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:2:486863) at Module.39252 (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:2:487739) at __webpack_require__ (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:2:2179930) at /Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:2:2180848 at Object. (/Applications/DevKinsta.app/Contents/Resources/app.asar/main.prod.js:2:2180933) at Module._compile (internal/modules/cjs/loader.js:1078:30) at Object.Module._extensions..js (internal/modules/cjs/loader.js:1108:10) at Module.load (internal/modules/cjs/loader.js:935:32) at Module._load (internal/modules/cjs/loader.js:776:14) at Function.f._load (electron/js2c/asar_bundle.js:5:12684) [2021-07-07 16:37:39.638] [info] [logs] Get sites.ini [2021-07-07 16:37:39.768] [info] App is ready! [2021-07-07 16:37:39.769] [info] [main.dev.ts] Creating main window [2021-07-07 16:37:39.769] [info] [main.dev.ts] Set default configuration [2021-07-07 16:37:39.883] [info] [main.dev.ts] Setup main window [2021-07-07 16:37:39.921] [info] [main.dev.ts] Loading file: /Applications/DevKinsta.app/Contents/Resources/app.asar/index.html [2021-07-07 16:37:39.959] [info] [watchdocker] Start monitoring docker containers' events ``` ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [July 7, 2021, 4:17pm UTC](https://community.kinsta.com/t/devkinsta-2-0-0-white-screen-after-update/839/6 "2021-07-07T16:17:13Z")
Hello everyone. I’m sorry for the trouble here. The development team is aware of the issue and currently investigating. We’ll have more information to share soon. ---
**Author:** ![Graham\_Hagenah](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/graham_hagenah/32/585_2.png) [@Graham\_Hagenah](https://community.kinsta.com/u/Graham_Hagenah)\ **Post date:** [July 7, 2021, 4:14pm UTC](https://community.kinsta.com/t/devkinsta-2-0-0-white-screen-after-update/839/7 "2021-07-07T16:14:22Z")
**Q: Date/Time this occurred (Provide your time zone also)** **A:** July 7, 2021 at 12:00PM **Q: DevKinsta Version** **A:** Version 2.0.0 (2.0.0.1787) **Q: OS Version** **A:** Big Sur 11.2.2 **Q: Docker Desktop Version** **A:** Version 3.5.1 (3.5.1.7) (Latest) **Q: Were any error codes or messages observed? If so, what were they?** **A:** No error codes; just a blank, white window when I open DevKinsta. **Q: Detailed Description of the Problem** **A:** I open DevKinsta immediately after updating to the latest version and I’m shown nothing but a blank, white screen. I’ve updated Docker and restarted my computer to no avail. ![Screen Shot 2021-07-07 at 12.12.58 PM](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/1X/2ddf5928b0c7ccb575892095c6d6505ad17ddd33.jpeg) ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [July 7, 2021, 4:55pm UTC](https://community.kinsta.com/t/devkinsta-2-0-0-white-screen-after-update/839/8 "2021-07-07T16:55:00Z")
**We’ll be posting updates on this here as well on this thread: [DevKinsta 2.0 Released](https://community.kinsta.com/t/devkinsta-2-0-released/842)** ---
**Author:** ![mattd](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/mattd/32/273_2.png) [@mattd](https://community.kinsta.com/u/mattd)\ **Post date:** [July 7, 2021, 7:41pm UTC](https://community.kinsta.com/t/devkinsta-2-0-0-white-screen-after-update/839/9 "2021-07-07T19:41:20Z")
Version 2.0.1 appears to be working. ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [July 7, 2021, 7:43pm UTC](https://community.kinsta.com/t/devkinsta-2-0-0-white-screen-after-update/839/10 "2021-07-07T19:43:22Z")
**We have implemented a fix in v2.0.1.** If you’ve downloaded v2.0.0, users will need to manually re-install the new version. [You can download DevKinsta here](https://kinsta.com/devkinsta/) for your operating system. **Windows Users** : Users who installed DevKinsta without administrator privileges must backup the following file: `C:\Users\User\AppData\Roaming\DevKinsta\config.json` To be safe, you may want to backup the entire DevKinsta directory on all operating systems. The `config.json` is specifically important file to keep on hand. ---
**Author:** ![danneman](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/danneman/32/588_2.png) [@danneman](https://community.kinsta.com/u/danneman)\ **Post date:** [July 8, 2021, 12:23pm UTC](https://community.kinsta.com/t/devkinsta-2-0-0-white-screen-after-update/839/11 "2021-07-08T12:23:35Z")
Thanks for rapid response 👍 ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/8/80f8c4e56fecc02327a0964e6bf63a716483529f.png) [@system](https://community.kinsta.com/u/system)\ **Post date:** [July 11, 2021, 12:24pm UTC](https://community.kinsta.com/t/devkinsta-2-0-0-white-screen-after-update/839/12 "2021-07-11T12:24:16Z")
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