# DevKinsta Cannot access db info to continue to setup WordPress site

**URL:** https://community.kinsta.com/t/devkinsta-cannot-access-db-info-to-continue-to-setup-wordpress-site/5736
**Category:** Application Support
**Created:** [November 18, 2025, 10:52am UTC](https://community.kinsta.com/t/devkinsta-cannot-access-db-info-to-continue-to-setup-wordpress-site/5736 "2025-11-18T10:52:27Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![VladimirM](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/vladimirm/32/2786_2.png) [@VladimirM](https://community.kinsta.com/u/VladimirM)
#### Post date: [November 18, 2025, 12:29pm UTC](https://community.kinsta.com/t/devkinsta-cannot-access-db-info-to-continue-to-setup-wordpress-site/5736/2 "2025-11-18T12:29:00Z")

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Hello @jackel716 👋

Is this happening after you implemented the solution that I posted here?

> [@Something bad happened: in create new site](https://community.kinsta.com/t/something-bad-happened-in-create-new-site/2190/17):
>
> I know I am a bit late to the party, but just in case someone else is having trouble with this specific problem the following might be a solution: In my case the root password wasn’t set, so I just had to set it manually in docker. The following steps is how I fixed it. Open docker desktop and navigate to “Containers” Open the devkinsta\_db container Navigate to the inspect tab Find the Config section Copy the root password under the config section; it should something like this: "Config": { …

If it is, there still might be issues with the root user and you might need to take a longer workaround to resolve this, I’ll provide the steps.

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