# DevKinsta Cannot access db info to continue to setup WordPress site

**URL:** https://community.kinsta.com/t/devkinsta-cannot-access-db-info-to-continue-to-setup-wordpress-site/5736
**Category:** Application Support
**Created:** [November 18, 2025, 10:52am UTC](https://community.kinsta.com/t/devkinsta-cannot-access-db-info-to-continue-to-setup-wordpress-site/5736 "2025-11-18T10:52:27Z")
**Posts on this page:** 1
**Showing post:** 7

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### Author: ![VladimirM](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/vladimirm/32/2786_2.png) [@VladimirM](https://community.kinsta.com/u/VladimirM)
#### Post date: [November 19, 2025, 6:32am UTC](https://community.kinsta.com/t/devkinsta-cannot-access-db-info-to-continue-to-setup-wordpress-site/5736/7 "2025-11-19T06:32:38Z")

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Hello @jackel716 👋

First, I would like to say that I apologize for the delayed reply. We don’t provide real-time support in the forum, but we have less coverage for personnel that handles these threads this week.

In regards to the issue, it is as I feared. It’s not just the password it’s permissions. You need to alter permissions for your rot user to have access with any localhost IP used.

This should resolve the issue:

**GRANTING PRIVILEGES TO ‘root’ USER**

Please execute the following commands from the Terminal/Command line one by one:

1. `docker exec -it devkinsta_db bash`

2. `mysql -u root -p`

(enter the password you found in previous steps in devkinsta\_db inspect)

3. `GRANT ALL PRIVILEGES ON *.* TO ‘root’@‘%’ IDENTIFIED BY ‘the password you created’ WITH GRANT OPTION;`

4. exit

5. exit

Try logging in to [http://127.0.0.1:15200/](http://127.0.0.1:15200/). If you don’t get errors than it means the issue was resolved. Try creating a new site and it should be ready to go (without the WP install process).

Let me know how it goes 👍

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_[View the full topic](https://community.kinsta.com/t/devkinsta-cannot-access-db-info-to-continue-to-setup-wordpress-site/5736)._