# DevKinsta Cannot access db info to continue to setup WordPress site

**URL:** https://community.kinsta.com/t/devkinsta-cannot-access-db-info-to-continue-to-setup-wordpress-site/5736
**Category:** Application Support
**Created:** [November 18, 2025, 10:52am UTC](https://community.kinsta.com/t/devkinsta-cannot-access-db-info-to-continue-to-setup-wordpress-site/5736 "2025-11-18T10:52:27Z")
**Posts on this page:** 1
**Showing post:** 8

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### Author: ![chek](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/chek/32/3231_2.png) [@chek](https://community.kinsta.com/u/chek)
#### Post date: [November 19, 2025, 4:29pm UTC](https://community.kinsta.com/t/devkinsta-cannot-access-db-info-to-continue-to-setup-wordpress-site/5736/8 "2025-11-19T16:29:32Z")

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@VladimirM thank you for these detailed replies – I know the community forum is spread thin, but I wanted to acknowledge that the combination of this and a previous comment resolved our inability to create and use sites in DevKinsta.

Essentially, we followed your instructions from these two comments:

1. [Error at creating MySQL - #31 by Adrian\_L](https://community.kinsta.com/t/error-at-creating-mysql/2815/31)
2. [DevKinsta Cannot access db info to continue to setup WordPress site - #7 by VladimirM](https://community.kinsta.com/t/devkinsta-cannot-access-db-info-to-continue-to-setup-wordpress-site/5736/7)

Now, our team member is back up and running.

It’d be terrific to see this on an officially supported [DevKinsta doc](https://kinsta.com/docs/devkinsta/) for future reference. Let me know if that ever happens.

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