# DevKinsta sites request FTP credentials when uploading plugins/themes

**URL:** https://community.kinsta.com/t/devkinsta-sites-request-ftp-credentials-when-uploading-plugins-themes/883
**Category:** Application Support
**Created:** [July 26, 2021, 5:28pm UTC](https://community.kinsta.com/t/devkinsta-sites-request-ftp-credentials-when-uploading-plugins-themes/883 "2021-07-26T17:28:41Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![cryptochrome](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/cryptochrome/32/616_2.png) [@cryptochrome](https://community.kinsta.com/u/cryptochrome)
#### Post date: [July 26, 2021, 5:28pm UTC](https://community.kinsta.com/t/devkinsta-sites-request-ftp-credentials-when-uploading-plugins-themes/883/1 "2021-07-26T17:28:41Z")

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I am referring to another thread, that has been closed after 3 days of inactivity (what??):

> [@Windows 10: updating themes/plugins requires FTP creds](https://community.kinsta.com/t/windows-10-updating-themes-plugins-requires-ftp-creds/178):
>
> Q: DevKinsta Version A: 1.0.1 Q: OS Version A: Windows 10 Pro 20H2 Q: Docker Desktop Version A: 3.1.0 Q: Detailed Description of the Problem A: After site creation I saw that some default themes and plugins needs to be updated (new versions available). When I click the Update button I’m greeted with this popup: I don’t know what should I enter there to be able to update that. I guess permissions should be tweaked or constant added to the wp-config.php file during the WP instal…

Contrary to what was stated in the thread’s solution, this problem is not resolved. I am having the exact same issue on DevKinsta version 2.1.

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### Author: ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)
#### Post date: [July 26, 2021, 9:08pm UTC](https://community.kinsta.com/t/devkinsta-sites-request-ftp-credentials-when-uploading-plugins-themes/883/2 "2021-07-26T21:08:05Z")

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Hi @cryptochrome . Welcome to DevKinsta! The thread was closed after a fix was release for it with 2.0. Have any of the solutions offered in that thread worked for you? This could be a new unrelated issue from what we saw in the thread.

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### Author: ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)
#### Post date: [October 29, 2021, 2:28pm UTC](https://community.kinsta.com/t/devkinsta-sites-request-ftp-credentials-when-uploading-plugins-themes/883/3 "2021-10-29T14:28:00Z")

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We haven’t heard back from you on this topic in a while. However, if you do need further assistance you can simply start a new forum thread. Thank you again for using DevKinsta. Let us know if you need further assistance! 👋

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### Author: ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)
#### Post date: [October 29, 2021, 2:28pm UTC](https://community.kinsta.com/t/devkinsta-sites-request-ftp-credentials-when-uploading-plugins-themes/883/4 "2021-10-29T14:28:02Z")

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