# DK0029 Can't create mysql dump

**URL:** https://community.kinsta.com/t/dk0029-cant-create-mysql-dump/2011
**Category:** Application Support
**Created:** [January 20, 2023, 7:27pm UTC](https://community.kinsta.com/t/dk0029-cant-create-mysql-dump/2011 "2023-01-20T19:27:24Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![laura\_certn](https://avatars.discourse-cdn.com/v4/letter/l/4491bb/32.png) [@laura\_certn](https://community.kinsta.com/u/laura_certn)
#### Post date: [January 20, 2023, 7:27pm UTC](https://community.kinsta.com/t/dk0029-cant-create-mysql-dump/2011/1 "2023-01-20T19:27:24Z")

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I am attempting to import one of our live sites into DevKinsta, but every time I try, I get “DK0029 Can’t create mysql dump”. I have tried multiple things including uninstalling and reinstalling DevKinsta, clearing all Docker data, and at one point I also tried importing the site from a backup (when I did that, the error I got was "Something bad happened). The site’s database is 1.69 gb.

Looking at the main.log file, I see the following error which doesn’t seem to be related to mysql/database at all, but it is definitely a wordpress site, standard file structure/setup.

```auto
[2023-01-20 11:21:41.576] [info] [containerExec] Command 'cd public/policechecks && wp --allow-root --skip-themes --skip-plugins db size --size_format=b --url=http://policechecks.local' on devkinsta_fpm finished with exit code 1
[2023-01-20 11:21:41.576] [error] Error: [31;1mError:[0m This does not seem to be a WordPress installation.Pass --path=`path/to/wordpress` or run `wp core download`.
    at file:///Applications/DevKinsta.app/Contents/Resources/app.asar/dist/renderer.prod.js:2:1073663
    at tryCatch (file:///Applications/DevKinsta.app/Contents/Resources/app.asar/dist/renderer.prod.js:8:2557688)
    at Generator.<anonymous> (file:///Applications/DevKinsta.app/Contents/Resources/app.asar/dist/renderer.prod.js:8:2560222)
    at Generator.next (file:///Applications/DevKinsta.app/Contents/Resources/app.asar/dist/renderer.prod.js:8:2558463)
    at asyncGeneratorStep (file:///Applications/DevKinsta.app/Contents/Resources/app.asar/dist/renderer.prod.js:8:2548376)
    at _next (file:///Applications/DevKinsta.app/Contents/Resources/app.asar/dist/renderer.prod.js:8:2548675)
    at process.processTicksAndRejections (node:internal/process/task_queues:96:5)

```

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<div class="post-metadata">

### Author: ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)
#### Post date: [January 23, 2023, 8:34am UTC](https://community.kinsta.com/t/dk0029-cant-create-mysql-dump/2011/2 "2023-01-23T08:34:31Z")

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Hello @laura_certn ,  
can you please send me a copy of your main.log file via DM? We’d like to give it a look and help you find the culprit.

Regards,  
Alessandro

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<div class="post-metadata">

### Author: ![laura\_certn](https://avatars.discourse-cdn.com/v4/letter/l/4491bb/32.png) [@laura\_certn](https://community.kinsta.com/u/laura_certn)
#### Post date: [January 23, 2023, 5:33pm UTC](https://community.kinsta.com/t/dk0029-cant-create-mysql-dump/2011/3 "2023-01-23T17:33:31Z")

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Thanks, I have sent the DM.

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<div class="post-metadata">

### Author: ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)
#### Post date: [January 23, 2023, 8:50pm UTC](https://community.kinsta.com/t/dk0029-cant-create-mysql-dump/2011/4 "2023-01-23T20:50:33Z")

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Hi @laura_certn thank you for sharing the log!  
Please reach out to our support and ask to temporarily increase the `max_allowed_packet` value for `mysqldump`.

Regards,  
Alessandro

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<div class="post-metadata">

### Author: ![laura\_certn](https://avatars.discourse-cdn.com/v4/letter/l/4491bb/32.png) [@laura\_certn](https://community.kinsta.com/u/laura_certn)
#### Post date: [January 23, 2023, 9:29pm UTC](https://community.kinsta.com/t/dk0029-cant-create-mysql-dump/2011/5 "2023-01-23T21:29:09Z")

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Ok so just to confirm - I need to reach out to the Kinsta support team for this, and I would need to do this anytime anyone on my team wants to import a version of the site to set up a local instance? That seems like a lot of hassle - is there a way to get that increased permanently?

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<div class="post-metadata">

### Author: ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)
#### Post date: [January 23, 2023, 9:38pm UTC](https://community.kinsta.com/t/dk0029-cant-create-mysql-dump/2011/6 "2023-01-23T21:38:15Z")

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> [@laura\_certn](#):
>
> I need to reach out to the Kinsta support team for this

Correct, you can reach out our 24/7 support via chat from [my.kinsta.com](http://my.kinsta.com).

> [@laura\_certn](#):
>
> That seems like a lot of hassle - is there a way to get that increased permanently?

Our support team will be able to tell you more regarding this.

Regards,  
Alessandro
