# DK0029 Cant create mysql dump
**URL:** https://community.kinsta.com/t/dk0029-cant-create-mysql-dump/7206
**Category:** Bug Reports
**Created:** [July 23, 2026, 1:40pm UTC](https://community.kinsta.com/t/dk0029-cant-create-mysql-dump/7206 "2026-07-23T13:40:44Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@bendb](https://community.kinsta.com/u/bendb)
#### Post date: [July 23, 2026, 1:40pm UTC](https://community.kinsta.com/t/dk0029-cant-create-mysql-dump/7206/1 "2026-07-23T13:40:44Z")
**Q: Date/Time this occurred (Provide your time zone also)**
**A:**
**Q: DevKinsta Version**
**A: latest 2.13.6**
**Q: OS Version**
**A: Win 11**
**Q: Docker Desktop Version**
**A: 4.83**
**Q: Were any error codes or messages observed? If so, what were they?**
**A: during p[ull ad the error itself was taken from main.log file**
**Q: Detailed Description of the Problem**
**A:**
I have a problem with pulling from the live site to local. It stalls every time on the mysql dump operation with the following error every time:
error in operation SITE\_PULL, step dumpDb: Error - DK0029: MYSQL\_DUMP\_COMMON: Error (3): omysqldump: Error 2013: Lost connection to server during query when dumping table `wp4bd_options` at row: 7804
This happens every time as this exact row. Any help appreciated.
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### Author:  [@VladimirM](https://community.kinsta.com/u/VladimirM)
#### Post date: [July 23, 2026, 1:47pm UTC](https://community.kinsta.com/t/dk0029-cant-create-mysql-dump/7206/2 "2026-07-23T13:47:31Z")
Hello there 👋 This sounds like there’s a row that cannot be dumped for some reason.
Can you please send us the main.log so we can check in detail?
> **[Viewing the application log file - Troubleshooting - Error Codes - Kinsta® Docs](https://kinsta.com/docs/devkinsta/devkinsta-troubleshooting/error-codes/#viewing-the-application-log-file)**
>
> Below are errors with descriptions and solutions that you may see if an issue occurs in DevKinsta. Give the suggested solutions a try, and if the issue persists, report it to the DevKinsta Community Forum. | Find out what error codes may be returned...
Feel free to send it in DM to @jackirish and me at @VladimirM 🙏
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### Author:  [@bendb](https://community.kinsta.com/u/bendb)
#### Post date: [July 23, 2026, 2:16pm UTC](https://community.kinsta.com/t/dk0029-cant-create-mysql-dump/7206/3 "2026-07-23T14:16:24Z")
Thanks guys. I’ll send you both a DM with the log file now.
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### Author:  [@jackirish](https://community.kinsta.com/u/jackirish)
#### Post date: [July 23, 2026, 10:11pm UTC](https://community.kinsta.com/t/dk0029-cant-create-mysql-dump/7206/8 "2026-07-23T22:11:19Z")
Hi @bendb ! Thank you for your patience.
Can you please try again now? I checked the site and saw that the `max_packet_size`for MariaDB was being reached on a number of database requests, so I’ve bumped that up here. I believe that should help, but if it fails again, it may need to be larger.
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### Author:  [@bendb](https://community.kinsta.com/u/bendb)
#### Post date: [July 24, 2026, 8:06am UTC](https://community.kinsta.com/t/dk0029-cant-create-mysql-dump/7206/9 "2026-07-24T08:06:50Z")
Hi Jack,
Looks like it’s still failing - just tried again this morning with the same error code appearing.
Can the max\_packet\_size be increased further?
Thanks
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### Author:  [@jackirish](https://community.kinsta.com/u/jackirish)
#### Post date: [July 24, 2026, 9:53pm UTC](https://community.kinsta.com/t/dk0029-cant-create-mysql-dump/7206/10 "2026-07-24T21:53:51Z")
Hi @bendb, I’ve raised the max\_packet size to `128M`. Can you please try again? 🙏