# DK0029 error: Can’t create mysql dump
**URL:** https://community.kinsta.com/t/dk0029-error-can-t-create-mysql-dump/377
**Category:** Installation
**Created:** [February 15, 2021, 6:43pm UTC](https://community.kinsta.com/t/dk0029-error-can-t-create-mysql-dump/377 "2021-02-15T18:43:22Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@AlexM](https://community.kinsta.com/u/AlexM)
#### Post date: [February 15, 2021, 6:43pm UTC](https://community.kinsta.com/t/dk0029-error-can-t-create-mysql-dump/377/1 "2021-02-15T18:43:22Z")
Hi,
I am a Kinsta user.
2 weeks ago I managed to install a copy of my WP (production) hosted on Kinsta, into DevKinsta.
Then I messed up with the WP on DevKinsta, and decided to delete the website.
Today, when I try to install anew copy of my WP (production) hosted on Kinsta, into Dekinsta, I have a DK0029 Error.
I have deleted the staging environment on Kinsta. Same result.
Then I deleted on site from DevKinsta. Same result.
I found a solution. Creating a fresh Staging Environment on Kinsta, and pulling it into DevKinsta.
Not sure if it’s the best solution? What do you think?
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### Author:  [@jeff](https://community.kinsta.com/u/jeff)
#### Post date: [February 15, 2021, 8:27pm UTC](https://community.kinsta.com/t/dk0029-error-can-t-create-mysql-dump/377/2 "2021-02-15T20:27:13Z")
Hi Alex,
Can you reach out to our support team via MyKinsta so they can take a look at your production site?
There may be an issue there that we can address and fix for you with the database as it sounds like it may be a configuration issue.
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### Author:  [@michael](https://community.kinsta.com/u/michael)
#### Post date: [February 16, 2021, 7:43pm UTC](https://community.kinsta.com/t/dk0029-error-can-t-create-mysql-dump/377/3 "2021-02-16T19:43:20Z")
Hi @AlexM . Apologies for the trouble here. This is indeed a bug and our dev team is looking at this.
Here’s a workaround to resolve this issue. Are you familiar with using Terminal? The following command should fix this:
`docker exec -it devkinsta_fpm /bin/rm /root/.ssh/known_hosts`
Please let me know if you have any trouble with that.
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### Author:  [@AlexM](https://community.kinsta.com/u/AlexM)
#### Post date: [February 16, 2021, 9:47pm UTC](https://community.kinsta.com/t/dk0029-error-can-t-create-mysql-dump/377/4 "2021-02-16T21:47:50Z")
Thank you @michael. Just tried, it works great!
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### Author:  [@Myluck\_Castaneda](https://community.kinsta.com/u/Myluck_Castaneda)
#### Post date: [March 3, 2021, 12:23pm UTC](https://community.kinsta.com/t/dk0029-error-can-t-create-mysql-dump/377/5 "2021-03-03T12:23:58Z")
Hi @michael , I’m experiencing the same issue. I’m not familiar with the docker terminal and where I can run it. Thank you.
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### Author:  [@michael](https://community.kinsta.com/u/michael)
#### Post date: [March 3, 2021, 4:09pm UTC](https://community.kinsta.com/t/dk0029-error-can-t-create-mysql-dump/377/6 "2021-03-03T16:09:00Z")
Hi @Myluck_Castaneda . Welcome to DevKinsta! I’m very sorry for this. Our developers are currently working on a fix for this.
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### Author:  [@Myluck\_Castaneda](https://community.kinsta.com/u/Myluck_Castaneda)
#### Post date: [March 8, 2021, 4:58am UTC](https://community.kinsta.com/t/dk0029-error-can-t-create-mysql-dump/377/7 "2021-03-08T04:58:59Z")
@michael is there another way that I can pull my site from Kinsta and work on my local environment?
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### Author:  [@melissa](https://community.kinsta.com/u/melissa)
#### Post date: [March 8, 2021, 12:20pm UTC](https://community.kinsta.com/t/dk0029-error-can-t-create-mysql-dump/377/8 "2021-03-08T12:20:29Z")
Hi @Myluck_Castaneda 👋 Certainly! Though it is a manual process at this time. This can be done creating a fresh WordPress install within DevKinsta and then creating a downloadable backup from MyKinsta → Sites → Backups → Download. You would then manually move the files and import the database into DevKinsta.
We have steps on our knowledgebase below that might be of assistance:
> **[Importing a MyKinsta External Backup - Kinsta](https://kinsta.com/knowledgebase/devkinsta/import-an-external-backup/)**
>
> Find out what steps you need to take to Import your previous external backups from Kinsta to DevKinsta.
I hope that helps!
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### Author:  [@Myluck\_Castaneda](https://community.kinsta.com/u/Myluck_Castaneda)
#### Post date: [March 8, 2021, 12:33pm UTC](https://community.kinsta.com/t/dk0029-error-can-t-create-mysql-dump/377/9 "2021-03-08T12:33:25Z")
Thank you @melissa . I will try this. Good thing I already have the downloadable backup. 😊
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### Author:  [@michael](https://community.kinsta.com/u/michael)
#### Post date: [April 15, 2021, 4:20pm UTC](https://community.kinsta.com/t/dk0029-error-can-t-create-mysql-dump/377/10 "2021-04-15T16:20:58Z")