# DK0033 error on Mac new installation

**URL:** https://community.kinsta.com/t/dk0033-error-on-mac-new-installation/1116
**Category:** Installation
**Created:** [November 11, 2021, 8:27pm UTC](https://community.kinsta.com/t/dk0033-error-on-mac-new-installation/1116 "2021-11-11T20:27:54Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![daviducko](https://avatars.discourse-cdn.com/v4/letter/d/ea5d25/32.png) [@daviducko](https://community.kinsta.com/u/daviducko)
#### Post date: [November 11, 2021, 8:27pm UTC](https://community.kinsta.com/t/dk0033-error-on-mac-new-installation/1116/1 "2021-11-11T20:27:54Z")

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I keep getting the “Can’t connect to database error” at 49% with DevKinsta 2.30 on OS 11.6.1. I’ve tried deleting DevKinsta\_db, renaming the site, and uninstalling and reinstalling. What else can I try?

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### Author: ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)
#### Post date: [November 11, 2021, 9:51pm UTC](https://community.kinsta.com/t/dk0033-error-on-mac-new-installation/1116/2 "2021-11-11T21:51:51Z")

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Hi @daviducko ! Welcome to DevKinsta. I’m happy to help! Do you see five containers like this on Docker? Do all of them show running?

 ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/1X/682ecc8927204b7003ca5032573eff126f34672d.png)

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### Author: ![daviducko](https://avatars.discourse-cdn.com/v4/letter/d/ea5d25/32.png) [@daviducko](https://community.kinsta.com/u/daviducko)
#### Post date: [November 11, 2021, 10:25pm UTC](https://community.kinsta.com/t/dk0033-error-on-mac-new-installation/1116/3 "2021-11-11T22:25:55Z")

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Yes, all of these are running during the installation.

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### Author: ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)
#### Post date: [November 12, 2021, 2:53pm UTC](https://community.kinsta.com/t/dk0033-error-on-mac-new-installation/1116/4 "2021-11-12T14:53:56Z")

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Would you happen to have any apps running that could be blocking it? Would you mind sending privately messaging me on the forums with your /Users/{yourUserName}/Library/Logs/DevKinsta/main.log file?

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### Author: ![daviducko](https://avatars.discourse-cdn.com/v4/letter/d/ea5d25/32.png) [@daviducko](https://community.kinsta.com/u/daviducko)
#### Post date: [November 12, 2021, 3:35pm UTC](https://community.kinsta.com/t/dk0033-error-on-mac-new-installation/1116/5 "2021-11-12T15:35:36Z")

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I have a couple of apps that might (Block Block. Lulu), but I disabled them and obtained the same error.

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### Author: ![daviducko](https://avatars.discourse-cdn.com/v4/letter/d/ea5d25/32.png) [@daviducko](https://community.kinsta.com/u/daviducko)
#### Post date: [November 12, 2021, 6:22pm UTC](https://community.kinsta.com/t/dk0033-error-on-mac-new-installation/1116/6 "2021-11-12T18:22:55Z")

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I disabled both Block Block and Lulu, deleted the db files in Docker, quit, and restarted DevKinsta. It completed the installation!

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### Author: ![system](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/8/80f8c4e56fecc02327a0964e6bf63a716483529f.png) [@system](https://community.kinsta.com/u/system)
#### Post date: [November 15, 2021, 6:23pm UTC](https://community.kinsta.com/t/dk0033-error-on-mac-new-installation/1116/7 "2021-11-15T18:23:21Z")

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