# Downloading remote site - broken pipe

**URL:** <https://community.kinsta.com/t/downloading-remote-site-broken-pipe/1888>\
**Category:** Application Support\
**Created:** [November 21, 2022, 4:41am UTC](https://community.kinsta.com/t/downloading-remote-site-broken-pipe/1888 "2022-11-21T04:41:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Joshua\_van\_Boxtel](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/joshua_van_boxtel/32/1646_2.png) [@Joshua\_van\_Boxtel](https://community.kinsta.com/u/Joshua_van_Boxtel)\
**Post date:** [November 21, 2022, 4:41am UTC](https://community.kinsta.com/t/downloading-remote-site-broken-pipe/1888/1 "2022-11-21T04:41:14Z")

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Trying to download a remote site using DevKinsta on Mac. The site is around 1.6GB, so not extremely large but hefty. Around the 300MB mark it crashes consistently and the main.log is showing “Broken pipe” as the rsync error. I’ve attached my main.log file for reference. Any thoughts?  
main.log (433.0 KB)

---

<div class="post-metadata">

**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\
**Post date:** [November 21, 2022, 4:49pm UTC](https://community.kinsta.com/t/downloading-remote-site-broken-pipe/1888/2 "2022-11-21T16:49:57Z")

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Hi @Joshua_van_Boxtel, welcome to DevKinsta!  
I notice it breaks here:

```auto
[2022-11-20 23:28:01.449] [warn] [terminalExec] Error: [sender] io timeout after 60 seconds -- exiting
rsync error: timeout in data send/receive (code 30) at io.c(204) [sender=3.1.3]
[2022-11-20 23:28:01.571] [info] [ProgressIndicator] { isFailed: false, isOpen: true }

```

If that’s always around 300MB, I’m assuming it’s timing out on a single large file. Please try deleting any large unneeded files like old ZIPs and SQL files before trying again. If it keeps failing, you might have more success creating a downloadable backup of your site then creating a custom site with DevKinsta using your backup: [Create a Site From a Backup in DevKinsta](https://kinsta.com/knowledgebase/devkinsta/create-site-from-backup/)