# Elementor blocked? Issue with order summary page
**URL:** https://community.kinsta.com/t/elementor-blocked-issue-with-order-summary-page/3756
**Category:** Questions
**Created:** [July 24, 2024, 10:29am UTC](https://community.kinsta.com/t/elementor-blocked-issue-with-order-summary-page/3756 "2024-07-24T10:29:58Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@noahmbzwo](https://community.kinsta.com/u/noahmbzwo)
#### Post date: [July 24, 2024, 10:29am UTC](https://community.kinsta.com/t/elementor-blocked-issue-with-order-summary-page/3756/1 "2024-07-24T10:29:58Z")
Hi, we recently noticed that there was no content on our order-received page. For our pages we use Elementor. Thus we contacted woocommerce support first, which directed us to the Elementor Support. The Elementor Support then mentioned that this is a common issue appearing because of the website hosting service blocking either [elementor.com](http://elementor.com) or [my.elementor.com](http://my.elementor.com). Could this be the case here for Kinsta? If so how can I whitelist these urls? If not, I’ll write the Elementor Support again.
Thanks in advance!
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### Author:  [@merineth](https://community.kinsta.com/u/merineth)
#### Post date: [July 25, 2024, 4:02am UTC](https://community.kinsta.com/t/elementor-blocked-issue-with-order-summary-page/3756/2 "2024-07-25T04:02:00Z")
Hi @noahmbzwo Welcome to the Community.
I’m sorry to hear you’re having trouble with your order page. To my knowledge, we don’t block Elementor and I’ve checked, we haven’t received similar reports. I recommend reaching out to our support team via chat for further assistance. There might be other factors at play, and our support team can help review your site and provide recommendations. We’re here to help!
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### Author:  [@noahmbzwo](https://community.kinsta.com/u/noahmbzwo)
#### Post date: [July 25, 2024, 8:17am UTC](https://community.kinsta.com/t/elementor-blocked-issue-with-order-summary-page/3756/3 "2024-07-25T08:17:16Z")
Alright, thank you! I’ll first get in touch with elementor support again. If that doesn’t help as well, I’ll gladly contact your support team.
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### Author:  [@system](https://community.kinsta.com/u/system)
#### Post date: [July 27, 2024, 8:18pm UTC](https://community.kinsta.com/t/elementor-blocked-issue-with-order-summary-page/3756/4 "2024-07-27T20:18:04Z")
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