# ERR: Downloading remote site
**URL:** https://community.kinsta.com/t/err-downloading-remote-site/2019
**Category:** Bug Reports
**Created:** [January 23, 2023, 3:05pm UTC](https://community.kinsta.com/t/err-downloading-remote-site/2019 "2023-01-23T15:05:29Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@nbogdan15](https://community.kinsta.com/u/nbogdan15)
#### Post date: [January 23, 2023, 3:05pm UTC](https://community.kinsta.com/t/err-downloading-remote-site/2019/1 "2023-01-23T15:05:29Z")
**Q: Date/Time this occurred (Provide your time zone also)**
\*\*A: 2023-01-23 14:44:27 \*\*
**Q: DevKinsta Version**
\*\*A: 2.9.0 \*\*
**Q: OS Version**
\*\*A: Windows 10 \*\*
**Q: Docker Desktop Version**
**A: Docker Desktop 4.16.2 (95914**
**Q: Were any error codes or messages observed? If so, what were they?**
\*\*A: Something bad happend. \*\*
**Q: Detailed Description of the Problem**
**A: The .log bellow is the only error i get and i’m unable to import new sites because of it.**
[104] Log opened at 2023-01-23 14:44:26.865304
[104] [Step Debug] ERR: Time-out connecting to debugging client, waited: 200 ms. Tried: host.docker.internal:9000 (through xdebug.client\_host/xdebug.client\_port) ☹
[104] Log closed at 2023-01-23 14:44:27.234041
[111] Log opened at 2023-01-23 14:44:27.150845
[111] [Step Debug] ERR: Time-out connecting to debugging client, waited: 200 ms. Tried: host.docker.internal:9000 (through xdebug.client\_host/xdebug.client\_port) ☹
[111] Log closed at 2023-01-23 14:44:27.494181
[157] Log opened at 2023-01-23 14:55:02.302537
[157] [Step Debug] ERR: Time-out connecting to debugging client, waited: 200 ms. Tried: host.docker.internal:9000 (through xdebug.client\_host/xdebug.client\_port) ☹
[164] Log opened at 2023-01-23 14:55:02.381973
[164] [Step Debug] ERR: Time-out connecting to debugging client, waited: 200 ms. Tried: host.docker.internal:9000 (through xdebug.client\_host/xdebug.client\_port) ☹
[157] Log closed at 2023-01-23 14:55:02.641344
[164] Log closed at 2023-01-23 14:55:02.717722
Everything worked fine with importing new sites, working on local env etc. The thing is website interactivity was veryyyy slowww on local env so i went to this thread [Website Interactivity is slow](https://community.kinsta.com/t/website-interactivity-is-slow/293) and did all those steps. All good until i had to start Devkinsta again and got this error [DK0005](https://community.kinsta.com/t/windows-10-pro-dk0005-error/141/2) and fixed with this thread.
Now all that works great but I can’t import any sites…
I’m new to DevKinsta and Docker as well.
---
### Author:  [@Alessandro](https://community.kinsta.com/u/Alessandro)
#### Post date: [January 23, 2023, 3:14pm UTC](https://community.kinsta.com/t/err-downloading-remote-site/2019/2 "2023-01-23T15:14:35Z")
Hello @nbogdan15 and welcome to DevKinsta Community!
Can you please send me a copy of your main.log file via DM? We’d like to give it a look and help you find the culprit.
You can find it by clicking on the question mark icon at the bottom left corner of DevKinsta and then on Reveal log file in File Manager.
Regards,
Alessandro
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### Author:  [@Alessandro](https://community.kinsta.com/u/Alessandro)
#### Post date: [January 23, 2023, 3:28pm UTC](https://community.kinsta.com/t/err-downloading-remote-site/2019/4 "2023-01-23T15:28:56Z")
Hey @nbogdan15 I’ve just replied to your DM,
It seems that a path will need to be added to Docker file sharing section.
Let us know how it goes!
Regards,
Alessandro
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### Author:  [@nbogdan15](https://community.kinsta.com/u/nbogdan15)
#### Post date: [January 23, 2023, 3:42pm UTC](https://community.kinsta.com/t/err-downloading-remote-site/2019/6 "2023-01-23T15:42:47Z")
Right. I had to give access to this folder as well in order to be able to import. I had only access to DevKinsta folder.
`C:\Users\username\AppData\Local\Temp\rsync`
Now it started to donwload the remote.
Cheers
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### Author:  [@Alessandro](https://community.kinsta.com/u/Alessandro)
#### Post date: [January 23, 2023, 3:44pm UTC](https://community.kinsta.com/t/err-downloading-remote-site/2019/7 "2023-01-23T15:44:43Z")
Glad to hear that worked, @nbogdan15 !
Regards,
Alessandro
---
### Author:  [@system](https://community.kinsta.com/u/system)
#### Post date: [January 26, 2023, 3:45pm UTC](https://community.kinsta.com/t/err-downloading-remote-site/2019/8 "2023-01-26T15:45:13Z")
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