# Err\_empty\_response **URL:** \ **Category:** Questions\ **Created:** [August 17, 2023, 8:13am UTC](https://community.kinsta.com/t/err-empty-response/2426 "2023-08-17T08:13:14Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![whadaday](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/whadaday/32/2194_2.png) [@whadaday](https://community.kinsta.com/u/whadaday)\ **Post date:** [August 17, 2023, 8:13am UTC](https://community.kinsta.com/t/err-empty-response/2426/1 "2023-08-17T08:13:14Z")
When I try to pull a Kinsta Site I get this error. What can I do? ---
**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\ **Post date:** [August 17, 2023, 11:30am UTC](https://community.kinsta.com/t/err-empty-response/2426/2 "2023-08-17T11:30:13Z")
Hey @whadaday 👋 , can you please send me a copy of your main.log file via DM? You can find it by clicking on the question mark icon at the bottom left corner of DevKinsta and then on Reveal log file in File Manager. We’d like to give a look at it and help you find the culprit. Regards, Alessandro ---
**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\ **Post date:** [August 17, 2023, 11:51am UTC](https://community.kinsta.com/t/err-empty-response/2426/3 "2023-08-17T11:51:12Z")
Thank you for providing the log file Angelo, from what I see, for some reason DevKinsta isn’t able to create a thumbnail of your site and gives up after five attempts. However, I believe that the pull is completed anyway and that the local site should work properly. Can you test that? If this is the case, we can then focus on the thumbnail issue. Regards, Alessandro ---
**Author:** ![whadaday](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/whadaday/32/2194_2.png) [@whadaday](https://community.kinsta.com/u/whadaday)\ **Post date:** [August 17, 2023, 11:57am UTC](https://community.kinsta.com/t/err-empty-response/2426/4 "2023-08-17T11:57:47Z")
Hi Alessandro, I don’t think that is the case, since I see now that all my DevKinsta projects are giving the same error “Err\_empty\_response” error. ---
**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\ **Post date:** [August 17, 2023, 3:02pm UTC](https://community.kinsta.com/t/err-empty-response/2426/6 "2023-08-17T15:02:37Z")
So this is an error you see in your browser? I wonder if it’s an issue with the port selector 🤔 If you go in DevKinsta, then in Settings (the blue circle in the bottom left corner), is the checkbox “Auto-detect open ports” enabled or disabled? ---
**Author:** ![whadaday](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/whadaday/32/2194_2.png) [@whadaday](https://community.kinsta.com/u/whadaday)\ **Post date:** [August 17, 2023, 3:04pm UTC](https://community.kinsta.com/t/err-empty-response/2426/7 "2023-08-17T15:04:57Z")
This is enabled. Weirdly enough I see the error “ERR\_CONNECTION\_CLOSED” also for other local websites ---
**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\ **Post date:** [August 17, 2023, 3:18pm UTC](https://community.kinsta.com/t/err-empty-response/2426/8 "2023-08-17T15:18:21Z")
It sounds like the Docker containers are not running, let’s check that. Open Docker, then on the sidebar at the left select the tab Containers. What’s the status of the 5 containers? ---
**Author:** ![whadaday](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/whadaday/32/2194_2.png) [@whadaday](https://community.kinsta.com/u/whadaday)\ **Post date:** [August 18, 2023, 11:52am UTC](https://community.kinsta.com/t/err-empty-response/2426/9 "2023-08-18T11:52:43Z")
Unfortunately they are all up and running ![Scherm­afbeelding 2023-08-18 om 13.52.19](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/7/707f2f938bfb9cdd32f6964581128294454ba488.jpeg) ---
**Author:** ![whadaday](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/whadaday/32/2194_2.png) [@whadaday](https://community.kinsta.com/u/whadaday)\ **Post date:** [August 19, 2023, 8:17pm UTC](https://community.kinsta.com/t/err-empty-response/2426/10 "2023-08-19T20:17:08Z")
I also get often the “DK0006” error. After “sudo ln -s “$HOME/.docker/run/docker.sock” /var/run/docker.sock” it works again. Maybe this helps. Thx! ---
**Author:** ![Agus](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/agus/32/1515_2.png) [@Agus](https://community.kinsta.com/u/Agus)\ **Post date:** [August 21, 2023, 12:38am UTC](https://community.kinsta.com/t/err-empty-response/2426/11 "2023-08-21T00:38:42Z")
Thank you for your reply and update! Glad to see it works again after you ran that command line đź‘Ť So we can consider this as resolved then. Regards, Agus ---
**Author:** ![whadaday](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/whadaday/32/2194_2.png) [@whadaday](https://community.kinsta.com/u/whadaday)\ **Post date:** [August 22, 2023, 1:43pm UTC](https://community.kinsta.com/t/err-empty-response/2426/12 "2023-08-22T13:43:14Z")
Hi Agus, Unfortunately it didn’t. I know did the following steps: - Deleted sites from my local DevKinsta - Uninstalled DevKinsta - Uninstalled Docker - Reinstalled everything Now I get the error “Something went wrong” when I try to pull a site. ![Scherm­afbeelding 2023-08-22 om 15.42.58](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/5/5d1137d6b3333757f545f29c2418e02291b6dc89.png) ---
**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\ **Post date:** [August 22, 2023, 3:19pm UTC](https://community.kinsta.com/t/err-empty-response/2426/13 "2023-08-22T15:19:39Z")
Hey Angelo, can you please close DevKinsta entirely, delete the old main.logs, retry to pull the site and then send me the newest main.log file? Hopefully that will only contain one single error and it will be easier to spot the issue 🤞 ---
**Author:** ![whadaday](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/whadaday/32/2194_2.png) [@whadaday](https://community.kinsta.com/u/whadaday)\ **Post date:** [August 22, 2023, 9:42pm UTC](https://community.kinsta.com/t/err-empty-response/2426/14 "2023-08-22T21:42:47Z")
Its working again! Thanks for your help. Another question… I get on all my local sites an “invalid ssl certificate” error/notice… How can I fix this? ---
**Author:** ![Agus](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/agus/32/1515_2.png) [@Agus](https://community.kinsta.com/u/Agus)\ **Post date:** [August 23, 2023, 1:15am UTC](https://community.kinsta.com/t/err-empty-response/2426/15 "2023-08-23T01:15:26Z")
Great to hear it’s working fine again Angelo! 🙂 > I get on all my local sites an “invalid ssl certificate” error/notice… > How can I fix this? I’m wondering if you got _“NET::ERR\_CERT\_INVALID” / “Your Connection is not private”_ message? and if you’re using Chrome browser (most recent/latest version)? Have you tried to access the local site(s) with different browser (FireFox for example) and see if the site could be access just fine via HTTPS URL (and no error message)? You may want to check this [other thread](https://community.kinsta.com/t/issue-with-ssl-net-err-cert-invalid-ubuntu/2248/3) about that Chrome browser issue - in case that’s the issue you may be experiencing. Cheers, Agus ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/8/80f8c4e56fecc02327a0964e6bf63a716483529f.png) [@system](https://community.kinsta.com/u/system)\ **Post date:** [August 25, 2023, 1:15pm UTC](https://community.kinsta.com/t/err-empty-response/2426/16 "2023-08-25T13:15:44Z")
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