# Error DK0029 on site creation **URL:** \ **Category:** Application Support\ **Created:** [August 11, 2021, 8:06am UTC](https://community.kinsta.com/t/error-dk0029-on-site-creation/920 "2021-08-11T08:06:17Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Rob\_Clark](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/rob_clark/32/635_2.png) [@Rob\_Clark](https://community.kinsta.com/u/Rob_Clark)\ **Post date:** [August 11, 2021, 8:06am UTC](https://community.kinsta.com/t/error-dk0029-on-site-creation/920/1 "2021-08-11T08:06:17Z")
I’m trying to download one of our sites however receiving error DK0029 on every attempt when DevKinsta is trying to create the database. This is on a Windows10 machine ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [August 11, 2021, 2:46pm UTC](https://community.kinsta.com/t/error-dk0029-on-site-creation/920/2 "2021-08-11T14:46:10Z")
Welcome to DevKinsta @Rob_Clark ! I’m happy to help. 🙂 DK0029 error can be a wide variety of issues that is blocking DevKinsta. There’s a [thread here](https://community.kinsta.com/t/mysql-dump-error-dk0029/287/28) with a few solutions but I’ll highlight here a few possible solutions. - Try running the following command on Terminal: `docker exec -it devkinsta_fpm /bin/rm /root/.ssh/known_hosts` - Disable any anti-virus software or firewalls in place on the machine. - Ensure you’re using DevKinsta 2.1.0+ - Run DevKinsta as an Administrator Let me know if that helps! ---
**Author:** ![Rob\_Clark](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/rob_clark/32/635_2.png) [@Rob\_Clark](https://community.kinsta.com/u/Rob_Clark)\ **Post date:** [August 12, 2021, 7:39am UTC](https://community.kinsta.com/t/error-dk0029-on-site-creation/920/3 "2021-08-12T07:39:33Z")
Unfortunately, this has not helped. This doesn’t appear to be happening with all of our sites, with only the latest couple being the issue. (These were migrated from Flywheel recently). ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [August 12, 2021, 2:37pm UTC](https://community.kinsta.com/t/error-dk0029-on-site-creation/920/4 "2021-08-12T14:37:46Z")
@Rob_Clark I was able to locate the error report being generated for this install. It looks like it’s having trouble connecting to Kinsta. We’re seeing a “connection refused” error. Connection issues are usually the result of the known\_hosts file, but sounds like that didn’t help here. Just to confirm, are you able to connect to the site locally via sFTP on your local machine? ---
**Author:** ![Rob\_Clark](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/rob_clark/32/635_2.png) [@Rob\_Clark](https://community.kinsta.com/u/Rob_Clark)\ **Post date:** [August 12, 2021, 2:46pm UTC](https://community.kinsta.com/t/error-dk0029-on-site-creation/920/5 "2021-08-12T14:46:11Z")
@michael The connection timed out on attempt. I attempted on one of the working sites and this connected fine. ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [August 12, 2021, 3:19pm UTC](https://community.kinsta.com/t/error-dk0029-on-site-creation/920/6 "2021-08-12T15:19:19Z")
@Rob_Clark Apologies for the trouble here! Thanks for testing the sFTP connection. Upon further inspection, there does appear to be an issue internally at Kinsta. I’ve notified the team here to take a look at this right away. I’ll provide further updates on this shortly. ---
**Author:** ![isaklafleur](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/isaklafleur/32/790_2.png) [@isaklafleur](https://community.kinsta.com/u/isaklafleur)\ **Post date:** [October 25, 2021, 8:04am UTC](https://community.kinsta.com/t/error-dk0029-on-site-creation/920/7 "2021-10-25T08:04:36Z")
> [@michael](#): > > le here! Thanks for testing the sFTP connection. Upon further inspection, there does appear to be an issue internally at Kinsta. I’ve notified the team here to take a look at this right away. I’ll provide further updates on this shortly. @michael Any update on this? I get the same error… ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [October 26, 2021, 2:26pm UTC](https://community.kinsta.com/t/error-dk0029-on-site-creation/920/8 "2021-10-26T14:26:40Z")
Welcome to DevKinsta @isaklafleur ! Apologies for the lack of updates here. This issue has since been resolved with DevKinsta 2.2.0 If you haven’t already, [please update to DevKinsta 2.2.0](https://kinsta.com/devkinsta/). If you’re still experiencing issues however on 2.2.0, please [create a new thread](https://community.kinsta.com/c/application-support/8) so we can learn more about what’s happening there. ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [October 26, 2021, 2:26pm UTC](https://community.kinsta.com/t/error-dk0029-on-site-creation/920/9 "2021-10-26T14:26:45Z")