# Error When Pulling Locally Something Bad Happened **URL:** \ **Category:** Application Support\ **Created:** [October 20, 2026, 6:15pm UTC](https://community.kinsta.com/t/error-when-pulling-locally-something-bad-happened/8308 "2026-10-20T18:15:12Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![natasha\_nightshift](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/natasha_nightshift/32/652_2.png) [@natasha\_nightshift](https://community.kinsta.com/u/natasha_nightshift)\ **Post date:** [October 20, 2026, 6:15pm UTC](https://community.kinsta.com/t/error-when-pulling-locally-something-bad-happened/8308/1 "2026-10-20T18:15:12Z")
Hello, I use DevKinsta regularly, and one of my clients’ website will not pull locally. The error is: “Something bad happened”. All my other sites are pulling fine. Kindly assist. ---
**Author:** ![merineth](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/merineth/32/3022_2.png) [@merineth](https://community.kinsta.com/u/merineth)\ **Post date:** [October 21, 2026, 3:43am UTC](https://community.kinsta.com/t/error-when-pulling-locally-something-bad-happened/8308/2 "2026-10-21T03:43:15Z")
Hello @natasha_nightshift I’m sorry to hear that you’re experiencing this issue with your DevKinsta app. To help us investigate the specific error message please provide us the following details: **DevKinsta Version:** **OS Version:** **Docker Desktop Version:** Please also send us the DevKinsta’s **main.log** file via private message. You can get the main.log file by clicking on the “Reveal log file in File Manager” under the Help and Support page in Devkinsta. /Users//Library/Logs/DevKinsta/main.log You can send it to me or to @VladimirM @jackirish @Andrew @Adrian_L Thank you! Looking forward to your response. ---
**Author:** ![Gelboron](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/gelboron/32/4969_2.png) [@Gelboron](https://community.kinsta.com/u/Gelboron)\ **Post date:** [October 22, 2026, 9:36am UTC](https://community.kinsta.com/t/error-when-pulling-locally-something-bad-happened/8308/3 "2026-10-22T09:36:07Z")
Do You have by any chance WPML installed on that site? It seems that from some recent version `wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/wpml/src`contains folders `Rest` and `REST` which my pull can’t handle because of case sensitivity differences. Had to rsync it from the server myself and dump&replace the DB. ---
**Author:** ![natasha\_nightshift](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/natasha_nightshift/32/652_2.png) [@natasha\_nightshift](https://community.kinsta.com/u/natasha_nightshift)\ **Post date:** [October 22, 2026, 6:57pm UTC](https://community.kinsta.com/t/error-when-pulling-locally-something-bad-happened/8308/4 "2026-10-22T18:57:45Z")
No, it does not contain the plugin WPML ---
**Author:** ![natasha\_nightshift](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/natasha_nightshift/32/652_2.png) [@natasha\_nightshift](https://community.kinsta.com/u/natasha_nightshift)\ **Post date:** [October 22, 2026, 7:02pm UTC](https://community.kinsta.com/t/error-when-pulling-locally-something-bad-happened/8308/5 "2026-10-22T19:02:45Z")
**Hi Merinth,** **Here you go:** - **DevKinsta:** Version 2.13.6 (2.13.6.9096) - **OS Version:** 26.6.2 (25G83) - **Docker:** 4.67.0 (222858) main.log file coming to your inbox shortly. Thank you! ---
**Author:** ![Adrian\_L](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/adrian_l/32/2810_2.png) [@Adrian\_L](https://community.kinsta.com/u/Adrian_L)\ **Post date:** [October 23, 2026, 4:49am UTC](https://community.kinsta.com/t/error-when-pulling-locally-something-bad-happened/8308/7 "2026-10-23T04:49:22Z")
Hi @natasha_nightshift I reviewed your main.log file and noticed the following rsync error. The site you’re trying to pull that failed seems to have a folder permission issue on the /public/.well-known directory. You can review the folder permissions or contact our support team to reset them. ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/9/9c6baecb60bf5e98033b12e4c93a8442c1a34545.png) Let me know how it goes!