# errors.RENEW\_SSH\_KEY DK0040 **URL:** \ **Category:** Installation\ **Created:** [July 15, 2021, 5:49am UTC](https://community.kinsta.com/t/errors-renew-ssh-key-dk0040/866 "2021-07-15T05:49:51Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![batty](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@batty](https://community.kinsta.com/u/batty)\ **Post date:** [July 15, 2021, 5:49am UTC](https://community.kinsta.com/t/errors-renew-ssh-key-dk0040/866/1 "2021-07-15T05:49:51Z")
When my coworker import from Kinsta to create new site, she got a message like this. ![スクリーンショット 2021-07-15 14.43.24](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/1X/d2281704133758a73d6b6348025d787835a75db8.png) I can’t find the error code DK0040 in [here](https://kinsta.com/knowledgebase/devkinsta/error-codes/) What happened? ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [July 15, 2021, 2:22pm UTC](https://community.kinsta.com/t/errors-renew-ssh-key-dk0040/866/3 "2021-07-15T14:22:37Z")
@batty Are you able to retry? Does this error occur every time, or did it just happen the one time? ---
**Author:** ![rwky](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/rwky/32/613_2.png) [@rwky](https://community.kinsta.com/u/rwky)\ **Post date:** [July 23, 2021, 7:56am UTC](https://community.kinsta.com/t/errors-renew-ssh-key-dk0040/866/4 "2021-07-23T07:56:43Z")
Same issue here, and I retried a few times. ![Screenshot 2021-07-23 at 10.56.31](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/1X/5fbfc1190e4264972ef70b296a9aec7276817b29.png) ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [July 23, 2021, 2:40pm UTC](https://community.kinsta.com/t/errors-renew-ssh-key-dk0040/866/5 "2021-07-23T14:40:00Z")
Welcome to DevKinsta @rwky ! This error can occur if it has trouble connecting to the internet. Would you happen to have any connection issues or blocks in place that would prevent it from occurring? ---
**Author:** ![rwky](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/rwky/32/613_2.png) [@rwky](https://community.kinsta.com/u/rwky)\ **Post date:** [July 23, 2021, 3:01pm UTC](https://community.kinsta.com/t/errors-renew-ssh-key-dk0040/866/6 "2021-07-23T15:01:15Z")
thx, None that I know of, I do not have a proxy, just the local router that goes directly into the ISP ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [July 23, 2021, 9:43pm UTC](https://community.kinsta.com/t/errors-renew-ssh-key-dk0040/866/7 "2021-07-23T21:43:59Z")
@rwky Could you try re-installing DevKinsta to see if that helps? Perhaps there’s a missing permission? ---
**Author:** ![rwky](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/rwky/32/613_2.png) [@rwky](https://community.kinsta.com/u/rwky)\ **Post date:** [July 26, 2021, 7:14am UTC](https://community.kinsta.com/t/errors-renew-ssh-key-dk0040/866/8 "2021-07-26T07:14:07Z")
Hi there, I’m on macOS 11.4, do I need to do something special besides moving the app to trash? ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [July 26, 2021, 2:09pm UTC](https://community.kinsta.com/t/errors-renew-ssh-key-dk0040/866/9 "2021-07-26T14:09:29Z")
That should do it, although perhaps first try re-installing it without having to uninstall it. ---
**Author:** ![batty](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@batty](https://community.kinsta.com/u/batty)\ **Post date:** [July 27, 2021, 7:35am UTC](https://community.kinsta.com/t/errors-renew-ssh-key-dk0040/866/10 "2021-07-27T07:35:26Z")
Hi, After coworker restarted mac, she could create new site without errors. But hostname seems wrong, it end with dot. so she couldn’t access via https. ![スクリーンショット 2021-07-27 16.13.28](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/1X/b1f5033b25625c897ab82705fbe66910e5e4880f.jpeg) ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [July 27, 2021, 5:33pm UTC](https://community.kinsta.com/t/errors-renew-ssh-key-dk0040/866/11 "2021-07-27T17:33:30Z")
@batty What exactly happens when you click on Open Site? What’s the URL it goes to? ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [October 29, 2021, 2:30pm UTC](https://community.kinsta.com/t/errors-renew-ssh-key-dk0040/866/12 "2021-10-29T14:30:30Z")
We haven’t heard back from you on this topic in a while. However, if you do need further assistance you can simply start a new forum thread. Thank you again for using DevKinsta. Let us know if you need further assistance! 👋 ---
**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\ **Post date:** [October 29, 2021, 2:30pm UTC](https://community.kinsta.com/t/errors-renew-ssh-key-dk0040/866/13 "2021-10-29T14:30:33Z")