# Failed in sign up to download DevKinsta

**URL:** <https://community.kinsta.com/t/failed-in-sign-up-to-download-devkinsta/291>\
**Category:** Installation\
**Created:** [January 30, 2021, 4:38pm UTC](https://community.kinsta.com/t/failed-in-sign-up-to-download-devkinsta/291 "2021-01-30T16:38:56Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![lkjune](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/lkjune/32/216_2.png) [@lkjune](https://community.kinsta.com/u/lkjune)\
**Post date:** [January 30, 2021, 4:38pm UTC](https://community.kinsta.com/t/failed-in-sign-up-to-download-devkinsta/291/1 "2021-01-30T16:38:56Z")

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Are there anyone know what can cause this error message?

 ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/1X/d782683a6d1aa25093bc3614c1ab2301472690e5.jpeg)

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**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\
**Post date:** [February 1, 2021, 8:05pm UTC](https://community.kinsta.com/t/failed-in-sign-up-to-download-devkinsta/291/2 "2021-02-01T20:05:59Z")

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Hi @lkjune ! Welcome to DevKinsta and sorry for the trouble you’re having downloading it. Could you try testing this on Incognito/Private mode on your browser? [Here’s the link again to download it](https://kinsta.com/devkinsta/).

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**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\
**Post date:** [March 3, 2021, 4:52pm UTC](https://community.kinsta.com/t/failed-in-sign-up-to-download-devkinsta/291/3 "2021-03-03T16:52:54Z")

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Hi @lkjune . Were you able to get DevKinsta downloaded? If you’re still experiencing issues, please create a new post here and we’d be happy to help!

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**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\
**Post date:** [March 3, 2021, 4:52pm UTC](https://community.kinsta.com/t/failed-in-sign-up-to-download-devkinsta/291/4 "2021-03-03T16:52:57Z")

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