# Install new wordpress site
**URL:** https://community.kinsta.com/t/install-new-wordpress-site/5417
**Category:** Bug Reports
**Created:** [August 20, 2025, 8:55am UTC](https://community.kinsta.com/t/install-new-wordpress-site/5417 "2025-08-20T08:55:04Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@bamboosupport](https://community.kinsta.com/u/bamboosupport)
#### Post date: [August 20, 2025, 8:55am UTC](https://community.kinsta.com/t/install-new-wordpress-site/5417/1 "2025-08-20T08:55:04Z")
**Q: Date/Time this occurred (Provide your time zone also)**
**A: 20th August 2025**
**Q: DevKinsta Version**
**A: 2.13.4**
**Q: OS Version**
**A: mac os sequoia** 15.5
**Q: Docker Desktop Version**
**A:4.40.0**
**Q: Were any error codes or messages observed? If so, what were they?**
**A: no error messages**
**Q: Detailed Description of the Problem**
\*\*A:\*\*On Dev kinsta version 2.13.4
Creating a new site
Select add site
select ew wordpress site
added in site name and admin username and password.
site created but shows blank site created
before a based wordpresss site would be created with core wordpress version, but now is blank
---
### Author:  [@VladimirM](https://community.kinsta.com/u/VladimirM)
#### Post date: [August 20, 2025, 9:09am UTC](https://community.kinsta.com/t/install-new-wordpress-site/5417/2 "2025-08-20T09:09:08Z")
Hello @bamboosupport 👋
I’ve tried to replicate this locally on my Mac but I was able to create WP site and an empty site on two separate occasions (from Custom site option).
Can you please provide main.log file here so we can review? [Troubleshooting - Error Codes - Kinsta® Docs](https://kinsta.com/docs/devkinsta/devkinsta-troubleshooting/error-codes/#viewing-the-application-log-file)
Kind regards!
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### Author:  [@bamboosupport](https://community.kinsta.com/u/bamboosupport)
#### Post date: [August 20, 2025, 9:47am UTC](https://community.kinsta.com/t/install-new-wordpress-site/5417/3 "2025-08-20T09:47:41Z")
Hi Vladimir
I wasnt using the custom option just the add new site and new wordpress site
i have tried custom site and selected wordpress and the drop down to select wordpress version states no data so i cannot select a wordpress version on setup
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### Author:  [@bamboosupport](https://community.kinsta.com/u/bamboosupport)
#### Post date: [August 20, 2025, 9:51am UTC](https://community.kinsta.com/t/install-new-wordpress-site/5417/4 "2025-08-20T09:51:37Z")
main.log file when trying to created new website
[log redacted]
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### Author:  [@VladimirM](https://community.kinsta.com/u/VladimirM)
#### Post date: [August 20, 2025, 11:19am UTC](https://community.kinsta.com/t/install-new-wordpress-site/5417/6 "2025-08-20T11:19:01Z")
Hello @bamboosupport 👋
Thank you for providing the log. I’ve redacted it for security reasons, but our staff has an available copy to check.
I wasn’t able to determine what is the exact issue since the log isn’t reporting an actual error, but in certain steps, DevKinsta determines this isn’t a WordPress site for some reason.
The assumption is that something is blocking access to WordPress repo but we would see that as an error. For start, one of the standard troubleshooting steps is to do the following:
- quit DevKinsta and Docker completely
- open Docker, select all **containers** that start with devkinsta\_ and delete them. **Please don’t delete Volumes or Images,** just container.
- start DevKinsta, all volumes should be recreated and show like this:
Try creating the site again using the New WordPress site method (not custom site) and if it fails please send main.log again.
Kind regards!
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### Author:  [@bamboosupport](https://community.kinsta.com/u/bamboosupport)
#### Post date: [August 21, 2025, 10:44am UTC](https://community.kinsta.com/t/install-new-wordpress-site/5417/7 "2025-08-21T10:44:05Z")
Hi Vladimir
I beleuve that the issue is netowrk based our end as tested on a mobile connection that isnt on our wifi and thsi created the wordpress site fine.
We will need to check our network to see if its blocking the resources for wordpress downloading.
Kind regards
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### Author:  [@VladimirM](https://community.kinsta.com/u/VladimirM)
#### Post date: [August 21, 2025, 11:05am UTC](https://community.kinsta.com/t/install-new-wordpress-site/5417/8 "2025-08-21T11:05:11Z")
Thank you for writing back 👋
I’m glad to hear that you were able to isolate the issue. I wish you the best of luck in resolving it, and feel free to write back if you have any questions in regards to DevKinsta 🙂
Kind regards!