# Installing DevKinsta hangs with DK0006 couldn't download docker images **URL:** \ **Category:** Application Support\ **Created:** [November 15, 2023, 8:18pm UTC](https://community.kinsta.com/t/installing-devkinsta-hangs-with-dk0006-couldnt-download-docker-images/2735 "2023-11-15T20:18:46Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![sgelliott](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/sgelliott/32/2679_2.png) [@sgelliott](https://community.kinsta.com/u/sgelliott)\ **Post date:** [November 15, 2023, 8:18pm UTC](https://community.kinsta.com/t/installing-devkinsta-hangs-with-dk0006-couldnt-download-docker-images/2735/1 "2023-11-15T20:18:46Z")
When installing DevKinsta and launching it (while Docker Desktop is already running) I get the DK0006 error saying it can’t download docker images. I already looked at other posts about this, but none of the solutions there worked for me. Here’s what I looked at: 1. [DK0006 Couldn't download docker images](https://community.kinsta.com/t/dk0006-couldnt-download-docker-images/2277) 2. [Updated to 2.11.0 and now get DK0006 Couldn’t download docker images](https://community.kinsta.com/t/updated-to-2-11-0-and-now-get-dk0006-couldn-t-download-docker-images/2312) Docker Desktop: 4.25.1 (128006) DevKinsta: Version 2.11.0 (2.11.0.7044) How do I go about diagnosing the issue further? Thank you! ---
**Author:** ![Aporia](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/aporia/32/2031_2.png) [@Aporia](https://community.kinsta.com/u/Aporia)\ **Post date:** [November 15, 2023, 9:34pm UTC](https://community.kinsta.com/t/installing-devkinsta-hangs-with-dk0006-couldnt-download-docker-images/2735/2 "2023-11-15T21:34:42Z")
Definitely make sure you have stopped both DevKinsta and Docker completely. Both of them run in the background. DevKinsta can be changed in the settings to completely stop when you exit. That is how I have it now, to avoid these issues. ---
**Author:** ![sgelliott](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/sgelliott/32/2679_2.png) [@sgelliott](https://community.kinsta.com/u/sgelliott)\ **Post date:** [November 15, 2023, 10:27pm UTC](https://community.kinsta.com/t/installing-devkinsta-hangs-with-dk0006-couldnt-download-docker-images/2735/3 "2023-11-15T22:27:46Z")
Thank you. Docker Desktop was running when I launched DevKinsta for the first time. I also completely shut down Docker Desktop and ran DevKinsta first. Same issue after DevKinsta started Docker Desktop. I’m not able to get to DevKinsta settings as the app doesn’t fully load due to the error. ---
**Author:** ![Aporia](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/aporia/32/2031_2.png) [@Aporia](https://community.kinsta.com/u/Aporia)\ **Post date:** [November 15, 2023, 10:41pm UTC](https://community.kinsta.com/t/installing-devkinsta-hangs-with-dk0006-couldnt-download-docker-images/2735/4 "2023-11-15T22:41:52Z")
Can you delete all the DevKinsta docker images manually? I remember doing that once ---
**Author:** ![sgelliott](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/sgelliott/32/2679_2.png) [@sgelliott](https://community.kinsta.com/u/sgelliott)\ **Post date:** [November 16, 2023, 1:01am UTC](https://community.kinsta.com/t/installing-devkinsta-hangs-with-dk0006-couldnt-download-docker-images/2735/5 "2023-11-16T01:01:10Z")
There are no images, containers, networks or anything in Docker. DevKinsta doesn’t get far enough to create any and looking at the Docker Dashboard, there are none. ---
**Author:** ![Aporia](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/aporia/32/2031_2.png) [@Aporia](https://community.kinsta.com/u/Aporia)\ **Post date:** [November 16, 2023, 1:40am UTC](https://community.kinsta.com/t/installing-devkinsta-hangs-with-dk0006-couldnt-download-docker-images/2735/6 "2023-11-16T01:40:01Z")
Maybe you should complete uninstall and reinstall Docker ---
**Author:** ![sgelliott](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/sgelliott/32/2679_2.png) [@sgelliott](https://community.kinsta.com/u/sgelliott)\ **Post date:** [November 16, 2023, 2:27am UTC](https://community.kinsta.com/t/installing-devkinsta-hangs-with-dk0006-couldnt-download-docker-images/2735/7 "2023-11-16T02:27:06Z")
Docker is a fresh install already. I’m not sure what reinstalling it would accomplish. ---
**Author:** ![Aporia](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/aporia/32/2031_2.png) [@Aporia](https://community.kinsta.com/u/Aporia)\ **Post date:** [November 16, 2023, 2:49am UTC](https://community.kinsta.com/t/installing-devkinsta-hangs-with-dk0006-couldnt-download-docker-images/2735/8 "2023-11-16T02:49:21Z")
Fair enough. Have you found the main.log in DevKinsta under Help \> Reveal Log Report? ---
**Author:** ![sgelliott](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/sgelliott/32/2679_2.png) [@sgelliott](https://community.kinsta.com/u/sgelliott)\ **Post date:** [November 16, 2023, 2:59am UTC](https://community.kinsta.com/t/installing-devkinsta-hangs-with-dk0006-couldnt-download-docker-images/2735/9 "2023-11-16T02:59:40Z")
Yeah, I have that file. Here’s the attachment… [main.log](https://community.kinsta.com/uploads/short-url/xQInc64h0ixnUqEh8qOCVdnKVvi.log) (186.8 KB) ---
**Author:** ![Aporia](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/aporia/32/2031_2.png) [@Aporia](https://community.kinsta.com/u/Aporia)\ **Post date:** [November 16, 2023, 3:06am UTC](https://community.kinsta.com/t/installing-devkinsta-hangs-with-dk0006-couldnt-download-docker-images/2735/10 "2023-11-16T03:06:21Z")
It seems to be this: Error: failed to register layer: error creating overlay mount to… I do not know that error, but I would pursue it. Perhaps look here: [Docker Error Creating Overlay Mount | Available Fixes](https://bobcares.com/blog/docker-error-creating-overlay-mount/) Also consider contacting Docker specific support. ---
**Author:** ![sgelliott](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/sgelliott/32/2679_2.png) [@sgelliott](https://community.kinsta.com/u/sgelliott)\ **Post date:** [November 16, 2023, 3:31am UTC](https://community.kinsta.com/t/installing-devkinsta-hangs-with-dk0006-couldnt-download-docker-images/2735/11 "2023-11-16T03:31:44Z")
I ended up completely uninstalling and cleaning out my Docker Desktop install. Took a while to find all the different config files everywhere in the system. But I did that and then installed Docker fresh again. For whatever reason that ended up working. Not a great solution for anyone in the future following along on this topic, but that’s what ended up working. Even though my Docker install originally was fresh, the complete and thorough uninstall of it and reinstall did the trick. Frankly, not happy with this solve because it doesn’t offer an explanation, but it did work. @Aporia Thank you for the time you spent and guidance. I very much appreciate it! ---
**Author:** ![Aporia](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/aporia/32/2031_2.png) [@Aporia](https://community.kinsta.com/u/Aporia)\ **Post date:** [November 16, 2023, 3:51am UTC](https://community.kinsta.com/t/installing-devkinsta-hangs-with-dk0006-couldnt-download-docker-images/2735/12 "2023-11-16T03:51:27Z")
Docker remains a little elusive for me. There is a lot going on under the program, that seems to make a big difference. I have recently been trying to improve the performance of it, since my Kinsta sites are large. Still working on. Also DevKinsta’s sync has major issues. I am trying to develop a solution to sync from my own files, rather than use the DevKinsta sync ---
**Author:** ![sgelliott](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/sgelliott/32/2679_2.png) [@sgelliott](https://community.kinsta.com/u/sgelliott)\ **Post date:** [November 16, 2023, 4:12am UTC](https://community.kinsta.com/t/installing-devkinsta-hangs-with-dk0006-couldnt-download-docker-images/2735/13 "2023-11-16T04:12:55Z")
Yeah, I have a lot of experience with Docker, so I was surprised to see this complete reset be the requirement to solve the problem. I guess it makes sense on one level, while also being something that really should not have been required at the same time 🙂 ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/8/80f8c4e56fecc02327a0964e6bf63a716483529f.png) [@system](https://community.kinsta.com/u/system)\ **Post date:** [November 18, 2023, 4:13pm UTC](https://community.kinsta.com/t/installing-devkinsta-hangs-with-dk0006-couldnt-download-docker-images/2735/14 "2023-11-18T16:13:37Z")
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