# Media upload failed

**URL:** <https://community.kinsta.com/t/media-upload-failed/493>\
**Category:** Application Support\
**Created:** [March 15, 2021, 9:04am UTC](https://community.kinsta.com/t/media-upload-failed/493 "2021-03-15T09:04:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![andresteves](https://avatars.discourse-cdn.com/v4/letter/a/258eb7/32.png) [@andresteves](https://community.kinsta.com/u/andresteves)\
**Post date:** [March 15, 2021, 9:04am UTC](https://community.kinsta.com/t/media-upload-failed/493/1 "2021-03-15T09:04:09Z")

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When i’m trying to upload media on Devkinsta it’s telling me

The uploaded file could not be moved to wp-content/uploads/2021/03.

Anyone encountered this problem

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**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\
**Post date:** [March 15, 2021, 4:30pm UTC](https://community.kinsta.com/t/media-upload-failed/493/2 "2021-03-15T16:30:39Z")

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Hi @andresteves . Welcome to DevKinsta! I’m sorry you’re having trouble. I’m happy to help. This could be a permission related issue. Would you mind trying out the guide suggested in [this thread here](https://community.kinsta.com/t/windows-10-updating-themes-plugins-requires-ftp-creds/178/14) and let me know if that helps?

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**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\
**Post date:** [April 14, 2021, 4:31pm UTC](https://community.kinsta.com/t/media-upload-failed/493/3 "2021-04-14T16:31:40Z")

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We haven’t heard back from you on this topic in a while. However, if you do need further assistance you can simply start a new conversation here on DevKinsta. Let us know if you need further assistance! 👋

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**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\
**Post date:** [April 14, 2021, 4:31pm UTC](https://community.kinsta.com/t/media-upload-failed/493/4 "2021-04-14T16:31:42Z")

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