# New Site doesn't create correctly

**URL:** https://community.kinsta.com/t/new-site-doesnt-create-correctly/6223
**Category:** Application Support
**Created:** [May 13, 2026, 8:36pm UTC](https://community.kinsta.com/t/new-site-doesnt-create-correctly/6223 "2026-05-13T20:36:48Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![Adrian\_L](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/adrian_l/32/2810_2.png) [@Adrian\_L](https://community.kinsta.com/u/Adrian_L)
#### Post date: [May 14, 2026, 2:35am UTC](https://community.kinsta.com/t/new-site-doesnt-create-correctly/6223/2 "2026-05-14T02:35:29Z")

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Hi @socialspark,

Welcome to the Kinsta Community!

Regarding the error message “Access denied for user ‘root’@‘172.172.0.5’ (using password: YES)”, could you please try the solution mentioned in this other thread? [Error: Something bad happened - when trying to import site from myKinsta - #15 by VladimirM](https://community.kinsta.com/t/error-something-bad-happened-when-trying-to-import-site-from-mykinsta/5661/15)

Please let us know how it goes.

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_[View the full topic](https://community.kinsta.com/t/new-site-doesnt-create-correctly/6223)._