# No response in procesbars DevKinsta

**URL:** https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007
**Category:** Application Support
**Created:** [January 19, 2023, 12:07pm UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007 "2023-01-19T12:07:15Z")
**Posts on this page:** 20
**Page:** 2

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### Author: ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)
#### Post date: [January 23, 2023, 9:09am UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/21 "2023-01-23T09:09:04Z")

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Hey @NP_vision can you please send me via DM the last main.log file?

Regards,  
Alessandro

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### Author: ![NP\_vision](https://avatars.discourse-cdn.com/v4/letter/n/a88e4f/32.png) [@NP\_vision](https://community.kinsta.com/u/NP_vision)
#### Post date: [January 23, 2023, 1:55pm UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/22 "2023-01-23T13:55:42Z")

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I shared the mail.log file.

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### Author: ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)
#### Post date: [January 23, 2023, 2:42pm UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/24 "2023-01-23T14:42:06Z")

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Thank you @NP_vision , in this case, the site creation is failing due to the fact that the database already exists. Please proceed with the following:

1. Open Docker and delete the devkinsta\_db container  
 ![Screenshot_2023-01-23_at_14_37_27](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/6/6f0a9655c1456742dbb35f99c3a0c3d2164cf59f.jpeg)
2. Move to Volumes and delete devkinsta\_db\_data  
 ![Screenshot 2023-01-23 at 14.39.08](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/8/81b3e2b582eef2f0a81cfee4d5e763dcd4675f1c.jpeg)  
Then follow the steps shared earlier once again, so close DevKinsta and Docker and remove both the files, and the nginx configuration of the created site.  
Following these steps will cause the loss of the data already existing in DevKinsta regarding your sites.

Regards,  
Alessandro.

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### Author: ![NP\_vision](https://avatars.discourse-cdn.com/v4/letter/n/a88e4f/32.png) [@NP\_vision](https://community.kinsta.com/u/NP_vision)
#### Post date: [January 23, 2023, 4:19pm UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/26 "2023-01-23T16:19:04Z")

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![Scherm­afbeelding 2023-01-23 om 17.16.31](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/9/908f4b6dbd63c3dea9996dfa5056cc6047f4c116.png)  
 ![Scherm­afbeelding 2023-01-23 om 17.17.09](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/e/e0197c6ada0e014903a89ec1f75a39ac67767d5e.png)

The program is not succeeding.  
I also see the memory is getting in trouble because of Virtual Machine Service. Is this something DevKinsta is using?

My machine has 16Gb of RAM.

Resulting in a blanco DevKinsta program.

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<div class="post-metadata">

### Author: ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)
#### Post date: [January 23, 2023, 8:41pm UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/27 "2023-01-23T20:41:33Z")

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Can you please try to close DevKinsta, being sure to close Docker too, and then try starting DevKinsta again?

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### Author: ![NP\_vision](https://avatars.discourse-cdn.com/v4/letter/n/a88e4f/32.png) [@NP\_vision](https://community.kinsta.com/u/NP_vision)
#### Post date: [January 24, 2023, 8:02am UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/28 "2023-01-24T08:02:32Z")

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I restart the process but it take a lot of memory.

I can not open the website resulting in the following error and it’s really slow:

 ![Scherm­afbeelding 2023-01-24 om 08.55.31](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/a/ab07721eeb5752bb39b77af1a92209d7caebfb0c.png)

It show a warning sign in the logo.

 ![Scherm­afbeelding 2023-01-24 om 08.54.14](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/1/13d31dd453d51adf8f1f4246a1b95ae8b0bc927d.png)

I’m not able to click on WP admin:

 ![Scherm­afbeelding 2023-01-24 om 08.58.14](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/1/12eb74dda81917407b42e178cb813afdac822bac.png)

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### Author: ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)
#### Post date: [January 24, 2023, 9:23am UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/29 "2023-01-24T09:23:55Z")

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It looks like that for some reason the local domain hasn’t been added to your host file. Can you please:

1. Open the Terminal app of your Mac
2. Run the following command:

```auto
sudo nano /etc/hosts

```

1. Write your admin password and press enter (don’t worry if while writing the password you don’t see the characters)
2. Send me a screenshot via DM of what the terminal shows

Regards,  
Alessandro

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<div class="post-metadata">

### Author: ![NP\_vision](https://avatars.discourse-cdn.com/v4/letter/n/a88e4f/32.png) [@NP\_vision](https://community.kinsta.com/u/NP_vision)
#### Post date: [January 24, 2023, 9:38am UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/31 "2023-01-24T09:38:22Z")

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The list is much much longer than my screen is.

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<div class="post-metadata">

### Author: ![NP\_vision](https://avatars.discourse-cdn.com/v4/letter/n/a88e4f/32.png) [@NP\_vision](https://community.kinsta.com/u/NP_vision)
#### Post date: [January 24, 2023, 9:39am UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/33 "2023-01-24T09:39:42Z")

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![Scherm­afbeelding 2023-01-24 om 10.39.26](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/8/8fc87595b6944d2639f83c7830eecbf25c736041.png)

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<div class="post-metadata">

### Author: ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)
#### Post date: [January 24, 2023, 9:46am UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/34 "2023-01-24T09:46:11Z")

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For some reason, the domain amberscript.local it’s not part of that list.  
You can edit the last two lines and remove the -1 from amberscript-1.local and www.amberscript-1.local and then press CTRL X, confirm with Y and then press enter.  
Once the browser is restarted, you should then be able to see the site

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<div class="post-metadata">

### Author: ![NP\_vision](https://avatars.discourse-cdn.com/v4/letter/n/a88e4f/32.png) [@NP\_vision](https://community.kinsta.com/u/NP_vision)
#### Post date: [January 24, 2023, 10:03am UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/35 "2023-01-24T10:03:18Z")

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Thanks for the information. I did the adjustments, just restarted the browser but that doesn’t change anything. Check my new host file is this correct?  
 ![Scherm­afbeelding 2023-01-24 om 10.59.46](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/c/ced49cc497704c59c92e44e405dbf3c1253b70ae.png)

Also the WP admin button is still grayed out.

 ![Scherm­afbeelding 2023-01-24 om 11.02.20](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/3/3518d1b238984a664f4788081d8cbff3964bad44.png)

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<div class="post-metadata">

### Author: ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)
#### Post date: [January 24, 2023, 10:10am UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/36 "2023-01-24T10:10:48Z")

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Let’s do the same for the lines that say:

127.0.0.1 amberscript-1.local  
and  
127.0.0.1 www.amberscript-1.local

Regards,  
Alessandro

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<div class="post-metadata">

### Author: ![NP\_vision](https://avatars.discourse-cdn.com/v4/letter/n/a88e4f/32.png) [@NP\_vision](https://community.kinsta.com/u/NP_vision)
#### Post date: [January 24, 2023, 10:25am UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/37 "2023-01-24T10:25:30Z")

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Done! But resulting in the same error after restarting the browser:

 ![Scherm­afbeelding 2023-01-24 om 11.25.10](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/4/4b1f288be18c72aabca9b32f4672a4694d1e005d.png)

![Scherm­afbeelding 2023-01-24 om 11.24.43](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/c/c080e6553314d7dc013e1d214378ff3a9c4860ae.png)

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<div class="post-metadata">

### Author: ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)
#### Post date: [January 24, 2023, 10:29am UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/38 "2023-01-24T10:29:55Z")

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It looks similar but it is not, the page now shows a 500 error. You should be able to find the culprit by looking at the error.log file of your site inside DevKinsta/logs folder

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<div class="post-metadata">

### Author: ![NP\_vision](https://avatars.discourse-cdn.com/v4/letter/n/a88e4f/32.png) [@NP\_vision](https://community.kinsta.com/u/NP_vision)
#### Post date: [January 24, 2023, 10:32am UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/39 "2023-01-24T10:32:29Z")

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Where can I find the error.log? I only have main.log and main.old.log inside the DevKinsta folder.

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### Author: ![NP\_vision](https://avatars.discourse-cdn.com/v4/letter/n/a88e4f/32.png) [@NP\_vision](https://community.kinsta.com/u/NP_vision)
#### Post date: [January 24, 2023, 10:33am UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/40 "2023-01-24T10:33:02Z")

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Ah I got it. I’ll send it via PM

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<div class="post-metadata">

### Author: ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)
#### Post date: [January 24, 2023, 10:48am UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/41 "2023-01-24T10:48:30Z")

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The error shows that some file is missing.  
Please open the site in DevKinsta, click on Sync at the top, select **pull** from Kinsta and after selecting the site, be sure to check only the files. Once you click on the Update local site button, DevKinsta will download the files again.

Regards,  
Alessandro

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<div class="post-metadata">

### Author: ![NP\_vision](https://avatars.discourse-cdn.com/v4/letter/n/a88e4f/32.png) [@NP\_vision](https://community.kinsta.com/u/NP_vision)
#### Post date: [January 24, 2023, 11:17am UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/42 "2023-01-24T11:17:08Z")

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Okey. I’m trying to download the website now.  
But this proces is really slow, this took me hours.

 ![Scherm­afbeelding 2023-01-24 om 12.16.03](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/a/ae4e22a1e1358bd4dd394ba1da8c640241f691ff.png)  
s

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<div class="post-metadata">

### Author: ![NP\_vision](https://avatars.discourse-cdn.com/v4/letter/n/a88e4f/32.png) [@NP\_vision](https://community.kinsta.com/u/NP_vision)
#### Post date: [January 24, 2023, 11:17am UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/43 "2023-01-24T11:17:51Z")

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There is no way to only download some remaining files right?

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<div class="post-metadata">

### Author: ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)
#### Post date: [January 24, 2023, 11:26am UTC](https://community.kinsta.com/t/no-response-in-procesbars-devkinsta/2007/44 "2023-01-24T11:26:51Z")

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There is but that would be a manual process. You would need to access to the site in Kinsta via SFTP, copy the files you need and then move them inside the same location in DevKinsta/public/sitename

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