# Non-saying error **URL:** \ **Category:** Application Support\ **Created:** [July 7, 2022, 9:17am UTC](https://community.kinsta.com/t/non-saying-error/1603 "2022-07-07T09:17:52Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![jarno](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/jarno/32/4097_2.png) [@jarno](https://community.kinsta.com/u/jarno)\ **Post date:** [July 7, 2022, 9:17am UTC](https://community.kinsta.com/t/non-saying-error/1603/1 "2022-07-07T09:17:52Z")
![CleanShot 2022-07-07 at 11.16.55](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/c/ce971c64bd78302151219706dbd76af0d7f27e54.png) Hi there, I get the following error when starting DevKinsta. Sometimes I get a DK0005 or DK0009 error as well. When pressing “Try Again”, I see “Updating Site URL’s” for 1 second and then “errors.” again. ---
**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\ **Post date:** [July 7, 2022, 4:21pm UTC](https://community.kinsta.com/t/non-saying-error/1603/2 "2022-07-07T16:21:24Z")
Hi @jarno, thanks for reaching out. Is this the latest DevKinsta release that you are trying (2.6.0)? Can you please use these instructions to get your main.log file? You can then private message it to me: [DevKinsta Error Codes - Kinsta®](https://kinsta.com/knowledgebase/devkinsta/error-codes/#info) ---
**Author:** ![jarno](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/jarno/32/4097_2.png) [@jarno](https://community.kinsta.com/u/jarno)\ **Post date:** [July 7, 2022, 6:05pm UTC](https://community.kinsta.com/t/non-saying-error/1603/3 "2022-07-07T18:05:20Z")
Hi @Kevin where do I find the main.log file? It’s not in the logs folder. ---
**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\ **Post date:** [July 7, 2022, 6:14pm UTC](https://community.kinsta.com/t/non-saying-error/1603/4 "2022-07-07T18:14:05Z")
The location depends on your Operating System but these are the instructins: ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/8/8ba446d13617fd5a7f06212a7dace26a8e3402ee.png) ---
**Author:** ![jarno](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/jarno/32/4097_2.png) [@jarno](https://community.kinsta.com/u/jarno)\ **Post date:** [July 7, 2022, 6:29pm UTC](https://community.kinsta.com/t/non-saying-error/1603/5 "2022-07-07T18:29:07Z")
Thanks! I’ve send you the main.log file. ---
**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\ **Post date:** [July 7, 2022, 6:44pm UTC](https://community.kinsta.com/t/non-saying-error/1603/6 "2022-07-07T18:44:04Z")
I’m seeing this error: `nginx service failed. Encountered an error: Error: Command failed: docker exec devkinsta_nginx nginx -s reload`so maybe there is something wrong with the NGINX container. Can you try this: 1. Completely close DevKinsta/quit the process. 2. Completely stop/quit Docker (it might be easier to restart your computer) 3. Delete your `devkinsta_nginx` container ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/9/9c0e8605c230f4161ab78997cc05f35bb4778fb2.png) 4. Start DevKinsta again Does it still stop at that step? If so please share the new main.log file and I will have to ask our developers. I think there is just something going wrong with Docker. ---
**Author:** ![jarno](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/jarno/32/4097_2.png) [@jarno](https://community.kinsta.com/u/jarno)\ **Post date:** [July 7, 2022, 7:00pm UTC](https://community.kinsta.com/t/non-saying-error/1603/7 "2022-07-07T19:00:15Z")
Still the same ‘errors.’ error. I’ll send you the new main.log file ---
**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\ **Post date:** [July 7, 2022, 7:12pm UTC](https://community.kinsta.com/t/non-saying-error/1603/8 "2022-07-07T19:12:28Z")
Got it, thank you. I’m going to review this some more and share it with our developers since this does not look like a common error. Can you please share the following: Operating system/version Docker Desktop Version DevKinsta Version ---
**Author:** ![jarno](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/jarno/32/4097_2.png) [@jarno](https://community.kinsta.com/u/jarno)\ **Post date:** [July 7, 2022, 7:32pm UTC](https://community.kinsta.com/t/non-saying-error/1603/9 "2022-07-07T19:32:22Z")
macOS Monterey 12.4 Docker Desktop 4.9.1 (81317) DevKinsta Version 2.6.0 (2.6.0.4180) ---
**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\ **Post date:** [July 7, 2022, 7:36pm UTC](https://community.kinsta.com/t/non-saying-error/1603/10 "2022-07-07T19:36:10Z")
Thanks @jarno. I will share everything with our developers and get back to you this week. ---
**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\ **Post date:** [July 7, 2022, 9:44pm UTC](https://community.kinsta.com/t/non-saying-error/1603/11 "2022-07-07T21:44:58Z")
One more thing @jarno, can you run this command in terminal and screenshot what it says: `docker container list` For example, this is what mine shows: ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/1/1acb6009bc2821aabdcd9251ccee498231783ed5.png) ---
**Author:** ![jarno](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/jarno/32/4097_2.png) [@jarno](https://community.kinsta.com/u/jarno)\ **Post date:** [July 8, 2022, 5:29am UTC](https://community.kinsta.com/t/non-saying-error/1603/12 "2022-07-08T05:29:09Z")
@Kevin ![CleanShot 2022-07-08 at 07.28.32@2x](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/f/fedb4acd170c4934a046413cab425f0b70f4a63d.png) ---
**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\ **Post date:** [July 8, 2022, 3:59pm UTC](https://community.kinsta.com/t/non-saying-error/1603/13 "2022-07-08T15:59:15Z")
Is it just remaining stuck on “restarting” every time you check it? Can you copy the container ID of the devkinsta\_nginx container and run this: ```auto docker container rm CONTAINER_ID ``` After that try starting DK again and see if it remains stuck on “restarting.” Can you also screenshot your Images page in Docker Desktop? I’d like to compare the versions with mine ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/d/d6ce6ce06f0366c23a8fbe460f9e9c3e3afcd5e3.png) ---
**Author:** ![jarno](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/jarno/32/4097_2.png) [@jarno](https://community.kinsta.com/u/jarno)\ **Post date:** [July 10, 2022, 12:08pm UTC](https://community.kinsta.com/t/non-saying-error/1603/14 "2022-07-10T12:08:30Z")
Hey @Kevin - I can’t remove the container because it’s stuck on restarting. I can only delete the container in Docker’s UI. But after restarting DevKinsta, I get the same error. ![CleanShot 2022-07-10 at 14.08.02@2x](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/7/78b7fd63782f178accabcc45398e54c2a6fb5d67.png) ---
**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\ **Post date:** [July 11, 2022, 5:01pm UTC](https://community.kinsta.com/t/non-saying-error/1603/15 "2022-07-11T17:01:46Z")
Okay so `docker rm devkinsta_nginx` didn’t work because it was restarting? Can you follow these steps. 1. Run this command `docker stop devkinsta_nginx` If that doesn’t work try `docker rm -f devkinsta_nginx` If there are no errors please run `docker container list` and screenshot what you see. Please screenshot any errors you receive otherwise. 2. Disable auto restart for Docker containers with this command: `docker update --restart=no $(docker ps -a -q)` Please screenshot what this command returns for you. 3. Now completely stop Docker. The easiest way would be to restart your computer… 4. Take a screenshot of `docker container list` after rebooting/BEFORE opening DevKinsta. Is devkisnta\_nginx still trying to restart? If it’s not there/not restarting, open DevKinsta to see what happens. So if the issue isn’t progressing at all run this command: `docker logs -f devkinsta_nginx`. Please share the log output. ---
**Author:** ![jarno](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/jarno/32/4097_2.png) [@jarno](https://community.kinsta.com/u/jarno)\ **Post date:** [July 11, 2022, 5:16pm UTC](https://community.kinsta.com/t/non-saying-error/1603/16 "2022-07-11T17:16:03Z")
Hi @Kevin - I ran the commands and they were successful. Result: ![CleanShot 2022-07-11 at 19.14.04@2x](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/d/d3c95b4fa163adef15a21447aabef683c5db1443.png) Step 2: ![CleanShot 2022-07-11 at 19.15.50@2x](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/c/cd8a9eda9bc423798f2063aacf5b623b6174577f.png) Step 3: docker container list is empty (all containers are “exited”) Step 4: `docker logs -f devkinsta_nginx` returns `Error: No such container: devkinsta_nginx` Error still persists: ![CleanShot 2022-07-11 at 19.18.13@2x](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/3/3d4409e74df6bafc9f3e6d72f0b3053d3c4205e6.jpeg) ---
**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\ **Post date:** [July 11, 2022, 5:18pm UTC](https://community.kinsta.com/t/non-saying-error/1603/17 "2022-07-11T17:18:11Z")
Okay perfect, now can you restart Devkinsta again and see what happens? You will need to run this command again once devkinsta\_nginx starts: `docker update --restart=no $(docker ps -a -q)` ---
**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\ **Post date:** [July 11, 2022, 5:19pm UTC](https://community.kinsta.com/t/non-saying-error/1603/18 "2022-07-11T17:19:50Z")
Okay now while it is failing can you run `docker logs -f devkinsta_nginx` again? If nothing happens then `docker container list` again ---
**Author:** ![jarno](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/jarno/32/4097_2.png) [@jarno](https://community.kinsta.com/u/jarno)\ **Post date:** [July 11, 2022, 5:26pm UTC](https://community.kinsta.com/t/non-saying-error/1603/19 "2022-07-11T17:26:16Z")
> [@Kevin](#): > > docker logs -f devkinsta\_nginx ![CleanShot 2022-07-11 at 19.26.04@2x](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/8/8292598794a20ab49259fbde826b136f27d43bed.jpeg) ---
**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\ **Post date:** [July 11, 2022, 5:30pm UTC](https://community.kinsta.com/t/non-saying-error/1603/20 "2022-07-11T17:30:46Z")
Ah okay, that’s very helpful. It looks like one of of SSL certificates is missing for some reason. Can you check ~/DevKinsta/ssl for that odanna-1 crt file? Is it missing there too? [Next page](https://community.kinsta.com/t/non-saying-error/1603.md?page=2)