# Premissions problem with every site (FTP credentials required)

**URL:** <https://community.kinsta.com/t/premissions-problem-with-every-site-ftp-credentials-required/1463>\
**Category:** Bug Reports\
**Created:** [May 6, 2022, 8:33am UTC](https://community.kinsta.com/t/premissions-problem-with-every-site-ftp-credentials-required/1463 "2022-05-06T08:33:35Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![nyxit](https://avatars.discourse-cdn.com/v4/letter/n/4491bb/32.png) [@nyxit](https://community.kinsta.com/u/nyxit)\
**Post date:** [May 6, 2022, 8:33am UTC](https://community.kinsta.com/t/premissions-problem-with-every-site-ftp-credentials-required/1463/1 "2022-05-06T08:33:35Z")

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**Q: Date/Time this occurred (Provide your time zone also)**  
**A:** 06.05.2022 GMT +3

**Q: DevKinsta Version**  
**A:** Latest

**Q: OS Version**  
**A:** Ubuntu 20.04

**Q: Docker Desktop Version**  
**A:** 20.10.15

**Q: Were any error codes or messages observed? If so, what were they?**  
**A:** FTP credentials required

 ![Screenshot from 2022-05-06 11-22-54](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/2/26ad71b679aeee222b05e05659247b96db375614.png)

**Q: Detailed Description of the Problem**  
**A:** This happened on a new clean installation of DevKinsta on Ubuntu 20.04. So far I’ve tried setting up different permission setups (changing permissions to 775 and changing ownership to the current user/group) on the DevKinsta folder in home directory. Nothing works so far, and I am out of ideas.

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**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\
**Post date:** [May 6, 2022, 4:35pm UTC](https://community.kinsta.com/t/premissions-problem-with-every-site-ftp-credentials-required/1463/2 "2022-05-06T16:35:50Z")

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Hi @nyxit, welcome to DevKinsta!

I know this was an issue in the past but it wasn’t shown up since the original fix. Can you please try [this solution](https://community.kinsta.com/t/windows-10-updating-themes-plugins-requires-ftp-creds/178/7) or any of the solutions in that thread?

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**Author:** ![nyxit](https://avatars.discourse-cdn.com/v4/letter/n/4491bb/32.png) [@nyxit](https://community.kinsta.com/u/nyxit)\
**Post date:** [May 7, 2022, 4:42am UTC](https://community.kinsta.com/t/premissions-problem-with-every-site-ftp-credentials-required/1463/3 "2022-05-07T04:42:23Z")

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Hi, thanks for your suggestion. I’ve tried this workaround, but I still get an error (attaching the screenshot below). I am pretty sure this is a permission problem with the files structure.

![Screenshot from 2022-05-07 07-38-33](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/4/40ad7539953f17938f461a46824d7f2839b83a11.png)

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**Author:** ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)\
**Post date:** [May 9, 2022, 4:08pm UTC](https://community.kinsta.com/t/premissions-problem-with-every-site-ftp-credentials-required/1463/4 "2022-05-09T16:08:11Z")

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Was [this](https://community.kinsta.com/t/windows-10-updating-themes-plugins-requires-ftp-creds/178/14) the command you ran to change the permissions/ownership? I’m not sure what would cause the permissions to not update for you. Manually setting them _should_ work. It’s strange that it isn’t. Are there any relevant errors in the site’s error.log? That would be in the DevKinsta/logs folder.

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**Author:** ![nyxit](https://avatars.discourse-cdn.com/v4/letter/n/4491bb/32.png) [@nyxit](https://community.kinsta.com/u/nyxit)\
**Post date:** [May 9, 2022, 5:56pm UTC](https://community.kinsta.com/t/premissions-problem-with-every-site-ftp-credentials-required/1463/5 "2022-05-09T17:56:40Z")

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Okay, that solution worked. It was my bad running the permission changes directly in the home folder, and not through the docker container. Thank you for your help!

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/8/80f8c4e56fecc02327a0964e6bf63a716483529f.png) [@system](https://community.kinsta.com/u/system)\
**Post date:** [May 12, 2022, 5:57pm UTC](https://community.kinsta.com/t/premissions-problem-with-every-site-ftp-credentials-required/1463/6 "2022-05-12T17:57:28Z")

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