# Problem with use DevKinsta

**URL:** https://community.kinsta.com/t/problem-with-use-devkinsta/1459
**Category:** Application Support
**Created:** [May 4, 2022, 12:59pm UTC](https://community.kinsta.com/t/problem-with-use-devkinsta/1459 "2022-05-04T12:59:16Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![RobertoAlexandru](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/robertoalexandru/32/1099_2.png) [@RobertoAlexandru](https://community.kinsta.com/u/RobertoAlexandru)
#### Post date: [May 4, 2022, 12:59pm UTC](https://community.kinsta.com/t/problem-with-use-devkinsta/1459/1 "2022-05-04T12:59:16Z")

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**Q: Date/Time this occurred (Provide your time zone also)**  
**A: Since always, I have installed it a few days ago and I have always had errors.**

**Q: DevKinsta Version**  
**A: 2.5.0**

**Q: OS Version**  
**A: Windows 11**

**Q: Docker Desktop Version**  
**A: Docker Desktop 4.7.1 (77678)**

**Q: Were any error codes or messages observed? If so, what were they?**  
**A: Error connecting to the database installating wp**

**Q: Detailed Description of the Problem**  
\*\*A: Hi, I have installed KistaDev to make local versions of my wordpress but it turns out that it does not install wordpress. I do all the steps and when “installed” I get the screen to put the language along with the credentials of the database, when I put it I get error and never get to install the wordpress. the Doker is on and I will attach screenshots of everythin

. \*\*

 ![errro](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/a/acf2c8498bddf01e9510cd5da646084f67759b99.png)

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<div class="post-metadata">

### Author: ![RobertoAlexandru](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/robertoalexandru/32/1099_2.png) [@RobertoAlexandru](https://community.kinsta.com/u/RobertoAlexandru)
#### Post date: [May 4, 2022, 1:01pm UTC](https://community.kinsta.com/t/problem-with-use-devkinsta/1459/2 "2022-05-04T13:01:14Z")

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In all the videos I’ve seen I get that it does the complete installation, not me. It makes me connect to the database and on top of that it gives me e

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### Author: ![RobertoAlexandru](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/robertoalexandru/32/1099_2.png) [@RobertoAlexandru](https://community.kinsta.com/u/RobertoAlexandru)
#### Post date: [May 4, 2022, 1:05pm UTC](https://community.kinsta.com/t/problem-with-use-devkinsta/1459/3 "2022-05-04T13:05:14Z")

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This is the error when I click to view the database  
(SQLSTATE[HY000] [2006] MySQL server has gone away)

 ![Captura de pantalla 2022-05-04 150452](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/6/680fb12d12ec8e3deb81bb0773d72b090bc0e1e9.png)

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### Author: ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)
#### Post date: [May 4, 2022, 4:25pm UTC](https://community.kinsta.com/t/problem-with-use-devkinsta/1459/4 "2022-05-04T16:25:48Z")

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HI @RobertoAlexandru, welcome to DevKinsta!

There was a similar case [here](https://community.kinsta.com/t/cant-connect-to-database/1061/4) that may help, however that shouldn’t be necessary for brand new installations.

Can you try resetting Docker to its factory defaults then starting DevKinsta again?

 ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/c/cb866594d803c4a01d696e914db0618cd0965a58.png)

If creating a new WP site fails again, please share your[main.log file](https://kinsta.com/knowledgebase/devkinsta/error-codes/#info) with me so I can see if there were startup/installation errors.

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### Author: ![system](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/8/80f8c4e56fecc02327a0964e6bf63a716483529f.png) [@system](https://community.kinsta.com/u/system)
#### Post date: [May 7, 2022, 4:25pm UTC](https://community.kinsta.com/t/problem-with-use-devkinsta/1459/5 "2022-05-07T16:25:50Z")

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