# Program doesn't start
**URL:** https://community.kinsta.com/t/program-doesnt-start/355
**Category:** Installation
**Created:** [February 10, 2021, 11:36pm UTC](https://community.kinsta.com/t/program-doesnt-start/355 "2021-02-10T23:36:01Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Nils\_Nyvang\_Bacher](https://community.kinsta.com/u/Nils_Nyvang_Bacher)
#### Post date: [February 10, 2021, 11:36pm UTC](https://community.kinsta.com/t/program-doesnt-start/355/1 "2021-02-10T23:36:02Z")
Hi can’t start the program:
Get this after a loong wait:
“DK0006, could not download docker-picture”
Tried to install 3 times with the same result. 
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### Author:  [@michael](https://community.kinsta.com/u/michael)
#### Post date: [February 10, 2021, 11:37pm UTC](https://community.kinsta.com/t/program-doesnt-start/355/2 "2021-02-10T23:37:20Z")
Hi @Nils_Nyvang_Bacher . Welcome to DevKinsta!~
Do you happen to have any software enabled that could be preventing DevKinsta from downloading? If you have antivirus software or other, please try disabling those and let me know if that works for you.
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### Author:  [@Nils\_Nyvang\_Bacher](https://community.kinsta.com/u/Nils_Nyvang_Bacher)
#### Post date: [February 23, 2021, 7:40pm UTC](https://community.kinsta.com/t/program-doesnt-start/355/3 "2021-02-23T19:40:43Z")
Sorry tried everything but Docker do not start: Message “start af docker” (Danish), have disabled antivirus = same result.
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### Author:  [@michael](https://community.kinsta.com/u/michael)
#### Post date: [February 23, 2021, 8:48pm UTC](https://community.kinsta.com/t/program-doesnt-start/355/4 "2021-02-23T20:48:49Z")
Could you try [downloading and installing](https://www.docker.com/products/docker-desktop) Docker manually and let me know if that helps?
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### Author:  [@michael](https://community.kinsta.com/u/michael)
#### Post date: [April 30, 2021, 4:27pm UTC](https://community.kinsta.com/t/program-doesnt-start/355/5 "2021-04-30T16:27:50Z")
We haven’t heard back from you on this topic in a while. However, if you do need further assistance you can simply reply and the conversation will be reopened or you can start a new conversation. Let us know if you need further assistance! 👋
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### Author:  [@michael](https://community.kinsta.com/u/michael)
#### Post date: [April 30, 2021, 4:27pm UTC](https://community.kinsta.com/t/program-doesnt-start/355/6 "2021-04-30T16:27:52Z")