# Pull changes from Kinsta : Something bad happened

**URL:** https://community.kinsta.com/t/pull-changes-from-kinsta-something-bad-happened/4946
**Category:** Application Support
**Created:** [March 27, 2025, 4:33pm UTC](https://community.kinsta.com/t/pull-changes-from-kinsta-something-bad-happened/4946 "2025-03-27T16:33:25Z")
**Posts on this page:** 1
**Showing post:** 9

<div class="post-metadata">

### Author: ![jeff\_porter](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/jeff_porter/32/4574_2.png) [@jeff\_porter](https://community.kinsta.com/u/jeff_porter)
#### Post date: [March 28, 2025, 7:19pm UTC](https://community.kinsta.com/t/pull-changes-from-kinsta-something-bad-happened/4946/9 "2025-03-28T19:19:49Z")

</div>

I created the missing .mozilla/firefox folder & this error is no longer in the log & I’m able to enable HTTPS on the DevKinsta app for this site.  
ref: [SSL Update Failed (Linux) - #10 by iMark64](https://community.kinsta.com/t/ssl-update-failed-linux/1773/10)

The pull from Kinsta still fails with the same message though…

[2025-03-28 19:18:11.290] [info] [ProgressIndicator] { isFailed: false, isOpen: true }  
[2025-03-28 19:18:11.379] [info] [ProgressIndicator] { isFailed: false, isOpen: true }  
[2025-03-28 19:18:11.921] [warn] [terminalExec] Error: rsync: [client] failed to open exclude file /tmp/rsync/rsync\_exclude\_pull\_ba4d36e6001a4cc7a3c7f576116d9df2.tmp: No such file or directory (2)  
rsync error: error in file IO (code 11) at exclude.c(1481) [client=3.2.7]

[2025-03-28 19:18:12.105] [info] [terminalExec] Child process exited with code 11  
[2025-03-28 19:18:12.106] [error] [downloadSite] Error while downloading files Error: Encountered an error in child process 47503: 11. rsync: [client] failed to open exclude file /tmp/rsync/rsync\_exclude\_pull\_ba4d36e6001a4cc7a3c7f576116d9df2.tmp: No such file or directory (2)  
rsync error: error in file IO (code 11) at exclude.c(1481) [client=3.2.7]

```
at handleChildProcessClosure (/opt/DevKinsta/resources/app.asar/main.prod.js:2:617689)
at ChildProcess.<anonymous> (/opt/DevKinsta/resources/app.asar/main.prod.js:2:616646)
at ChildProcess.emit (node:events:513:28)
at ChildProcess.emit (node:domain:489:12)
at maybeClose (node:internal/child_process:1091:16)
at Socket.<anonymous> (node:internal/child_process:449:11)
at Socket.emit (node:events:513:28)
at Socket.emit (node:domain:489:12)
at Pipe.<anonymous> (node:net:322:12)

```

[2025-03-28 19:18:12.109] [error] [ipcMainStep] Error in operation SITE\_PULL, step rsync: Error: Encountered an error in child process 47503: 11. rsync: [client] failed to open exclude file /tmp/rsync/rsync\_exclude\_pull\_ba4d36e6001a4cc7a3c7f576116d9df2.tmp: No such file or directory (2)  
rsync error: error in file IO (code 11) at exclude.c(1481) [client=3.2.7]

```
at handleChildProcessClosure (/opt/DevKinsta/resources/app.asar/main.prod.js:2:617689)
at ChildProcess.<anonymous> (/opt/DevKinsta/resources/app.asar/main.prod.js:2:616646)
at ChildProcess.emit (node:events:513:28)
at ChildProcess.emit (node:domain:489:12)
at maybeClose (node:internal/child_process:1091:16)
at Socket.<anonymous> (node:internal/child_process:449:11)
at Socket.emit (node:events:513:28)
at Socket.emit (node:domain:489:12)
at Pipe.<anonymous> (node:net:322:12)

```

[2025-03-28 19:18:12.200] [info] [ProgressIndicator] { isFailed: true, isOpen: true }

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_[View the full topic](https://community.kinsta.com/t/pull-changes-from-kinsta-something-bad-happened/4946)._
