# "Something bad happened" Creating Database | Step 2

**URL:** https://community.kinsta.com/t/something-bad-happened-creating-database-step-2/5577
**Category:** Application Support
**Created:** [October 15, 2025, 12:32pm UTC](https://community.kinsta.com/t/something-bad-happened-creating-database-step-2/5577 "2025-10-15T12:32:00Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![Adrian\_L](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/adrian_l/32/2810_2.png) [@Adrian\_L](https://community.kinsta.com/u/Adrian_L)
#### Post date: [October 15, 2025, 11:26pm UTC](https://community.kinsta.com/t/something-bad-happened-creating-database-step-2/5577/4 "2025-10-15T23:26:47Z")

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Hi @Physiotutors

Regarding the specific error “`Access denied for user ‘root’@‘localhost`’,” I recommend checking the below thread for possible solutions. However, the steps can be quite technical, so it might be simpler to start with a fresh installation of DevKinsta. But before you do that, could you please confirm the following information?

**DevKinsta version:  
Docker Desktop version:  
Computer Operating System version:**

(If you’re using Windows, please confirm if you selected WSL or HyperV during the installation)

> [@Error at creating MySQL](https://community.kinsta.com/t/error-at-creating-mysql/2815/31):
>
> Thank you. Our team dig more through the main.log, it looks like the database (MariaDB) password is successfully reset on each startup. Possible that when trying to authenticate, it still tries with some old password. To continue troubleshooting, you could try to manually login to MariaDB using Docker. To do this: Open Docker Desktop while DevKinsta is running Select devkinsta\_db container and attach a shell to it (see picture below) In the shell, log in with mysql: mysql -u r…

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