# Something bad happened: in create new site **URL:** https://community.kinsta.com/t/something-bad-happened-in-create-new-site/2190 **Category:** Bug Reports **Created:** [March 30, 2023, 5:05pm UTC](https://community.kinsta.com/t/something-bad-happened-in-create-new-site/2190 "2023-03-30T17:05:09Z") **Posts on this page:** 1 **Showing post:** 2
### Author: ![Agus](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/agus/32/1515_2.png) [@Agus](https://community.kinsta.com/u/Agus) #### Post date: [March 31, 2023, 1:25am UTC](https://community.kinsta.com/t/something-bad-happened-in-create-new-site/2190/2 "2023-03-31T01:25:48Z")
Hello @harmione_johnsson , Yeah based on the reports you provided above, looks like it’s something with the incorrect ROOT MYSQL password related issue set in that “devkinsta\_db” DB container - as you also tried to connect via mysql command line in that container / via its terminal but also getting access denied for that root user (which would also prevent DevKinsta to create/manage databases in that DB container). Do you have any existing sites created in your DevKinsta already? or it’s just a brand new installation (and no local sites created yet)? If you don’t have any local sites created yet in your DevKinsta , then you may want to exit and shutdown both DevKinsta and Docker Dekstop completely. After that please remove and clean-up DevKinsta completely (remove/delete any folders and data related to it, for example, inside these folders: `C:\Users\yourwindowsusername\AppData\Roaming\DevKinsta` , and `C:\Users\yourwindowsusername\DevKinsta` ) . Also please remove all containers, images, network volumes, etc. in your Docker Desktop. Once they’re removed completely, please restart your computer, then you may want to re-install the Docker Desktop first, and once done, you can re-install DevKinsta (it will re-download/setup new images/containers from scratch). The solution I suggested above has helped other user too in the [other thread here](https://community.kinsta.com/t/something-bad-happened-every-time-i-try-to-make-a-site/1950/5). Hopefully it will be working the same on your end! 😃 Cheers, Agus --- _[View the full topic](https://community.kinsta.com/t/something-bad-happened-in-create-new-site/2190)._