# "Something bad happened" when pulling site from Kinsta

**URL:** https://community.kinsta.com/t/something-bad-happened-when-pulling-site-from-kinsta/1962
**Category:** Bug Reports
**Created:** [December 23, 2022, 9:30pm UTC](https://community.kinsta.com/t/something-bad-happened-when-pulling-site-from-kinsta/1962 "2022-12-23T21:30:08Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Brian\_Burkett](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/brian_burkett/32/1752_2.png) [@Brian\_Burkett](https://community.kinsta.com/u/Brian_Burkett)
#### Post date: [December 23, 2022, 9:30pm UTC](https://community.kinsta.com/t/something-bad-happened-when-pulling-site-from-kinsta/1962/1 "2022-12-23T21:30:08Z")

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**Q: Date/Time this occurred (Provide your time zone also)**  
**A:** Dec 23

**Q: DevKinsta Version**  
**A:** 2.9.0.6039

**Q: OS Version**  
**A:** MacOS Monterey

**Q: Docker Desktop Version**  
**A:** 4.15.0 (93002)

**Q: Were any error codes or messages observed? If so, what were they?**  
**A:**"Something bad happened.

**Q: Detailed Description of the Problem**  
**A:** When attempting to pull down a site using DevKinsta, it fails after “Configuring NGINX” (screenshot of UI: [Image 2022-12-23 at 1.23.45 PM](https://share.getcloudapp.com/yAuArXRK)). I checked the log files for the app, and it appears to be failing to connect docker. I have tried fresh installs of DevKinsta (including removing the directories recommended in the uninstall guide), and fresh installs of docker, and the docker images to no avail. I have also tried pulling down the live site, instead of the staging site, but have the same issue.

Here’s what is in the logfile:  
[2022-12-23 13:26:46.944] [info] [containerExec] Command ‘cd /www/kinsta/public/clubadventures && wp --allow-root --skip-themes --skip-plugins core version’ on devkinsta\_fpm finished with exit code 1  
user: ‘root’,  
[2022-12-23 13:26:46.982] [info] [containerExec] Command ‘cd public/clubadventures && wp --allow-root --skip-themes --skip-plugins db size --size\_format=b --url=[http://clubadventures.local](http://clubadventures.local)’ on devkinsta\_fpm finished with exit code 1  
[2022-12-23 13:26:47.011] [info] [containerExec] Command ‘mysql -u root -p\*\*\*\*\*\* -e “create database Club\_Adventures;”’ on devkinsta\_db finished with exit code 1  
[2022-12-23 13:26:47.011] [error] [ipcMainStep] Error in operation SITE\_CREATION, step database: Error: Error (1): UERROR 1045 (28000): Access denied for user ‘root’@‘localhost’ (using password: YES)

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<div class="post-metadata">

### Author: ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)
#### Post date: [January 3, 2023, 9:29am UTC](https://community.kinsta.com/t/something-bad-happened-when-pulling-site-from-kinsta/1962/2 "2023-01-03T09:29:09Z")

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Hey @Brian_Burkett,

Let’s check if we are able to create a test database manually. First, let’s find the MySQL root password by opening the app Terminal of your mac and using the following command:

`docker inspect devkinsta_db 2>&1 | grep MYSQL_ROOT_PASSWORD`

Then, open Docker, press the tree buttons menu in the same line of devkinsta\_db, and click on open Terminal. Once there, use the following command, being sure to update YOURPASSWORD with the value you got from previous command:

`mysql -u root -pYOURPASSWORD -e "CREATE DATABASE Club_Adventures_Test;"`

Do you get any errors?