# Sorry, you are not allowed to access this page

**URL:** <https://community.kinsta.com/t/sorry-you-are-not-allowed-to-access-this-page/497>\
**Category:** Application Support\
**Created:** [March 15, 2021, 9:09pm UTC](https://community.kinsta.com/t/sorry-you-are-not-allowed-to-access-this-page/497 "2021-03-15T21:09:52Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\
**Post date:** [March 15, 2021, 9:44pm UTC](https://community.kinsta.com/t/sorry-you-are-not-allowed-to-access-this-page/497/2 "2021-03-15T21:44:43Z")

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Hi @flakyjake40 . Sorry for the trouble here. There’s a few possible causes. We have a [guide here on troubleshooting this issue](https://kinsta.com/knowledgebase/sorry-you-are-not-allowed-to-access-this-page-error-in-wordpress/). Typically this is caused by a plugin or theme feature, but I understand you’ve already done a few of those steps. Would you be able to create an entirely new DevKinsta site (not imported) and let me know if that works?

Additionally, it may help to reset your file permissions. [Try running these steps here and let me know if that helps](https://community.kinsta.com/t/unable-to-create-directory-wp-content-uploads-is-its-parent-directory-writable-by-the-server/345/15)

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