# Ssl-mac cannot be opened because of a problem

**URL:** https://community.kinsta.com/t/ssl-mac-cannot-be-opened-because-of-a-problem/1160
**Category:** Bug Reports
**Created:** [December 2, 2021, 3:03pm UTC](https://community.kinsta.com/t/ssl-mac-cannot-be-opened-because-of-a-problem/1160 "2021-12-02T15:03:51Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![webdevcanuck](https://avatars.discourse-cdn.com/v4/letter/w/3ab097/32.png) [@webdevcanuck](https://community.kinsta.com/u/webdevcanuck)
#### Post date: [December 2, 2021, 3:03pm UTC](https://community.kinsta.com/t/ssl-mac-cannot-be-opened-because-of-a-problem/1160/1 "2021-12-02T15:03:51Z")

</div>

**Q: Date/Time this occurred (Provide your time zone also)**  
**A: Thursday, December 2, 2021 9:55AM EST**

**Q: DevKinsta Version**  
**A: 2.3.0**

**Q: OS Version**  
**A: macOS High Sierra Version 10.13.6**

**Q: Docker Desktop Version**  
**A: Docker Desktop 4.2.0 (70708)**

**Q: Were any error codes or messages observed? If so, what were they?**  
\*\*A:

> **Summary**
>
> Process: ssl-mac [59044]  
> Path: /Applications/DevKinsta.app/Contents/Resources/resources/ssl-mac/ssl-mac  
> Identifier: ssl-mac  
> Version: 0  
> Code Type: X86-64 (Native)  
> Parent Process: DevKinsta [96800]  
> Responsible: ssl-mac [59044]  
> User ID: 502
> 
> Date/Time: 2021-12-02 09:58:05.446 -0500  
> OS Version: Mac OS X 10.13.6 (17G66)  
> Report Version: 12  
> Anonymous UUID: FA40F931-B3AC-FC8A-B607-64A7154DD34C
> 
> Sleep/Wake UUID: 8EA6CF94-55D2-4618-B5DA-7476A6D3273C
> 
> Time Awake Since Boot: 370000 seconds  
> Time Since Wake: 5700 seconds
> 
> System Integrity Protection: enabled
> 
> Crashed Thread: 0
> 
> Exception Type: EXC\_CRASH (SIGABRT)  
> Exception Codes: 0x0000000000000000, 0x0000000000000000  
> Exception Note: EXC\_CORPSE\_NOTIFY
> 
> Termination Reason: DYLD, [0x1] Library missing
> 
> Application Specific Information:  
> dyld: launch, loading dependent libraries
> 
> Dyld Error Message:  
> Library not loaded: @rpath/libswiftCore.dylib  
> Referenced from: /Applications/DevKinsta.app/Contents/Resources/resources/ssl-mac/ssl-mac  
> Reason: image not found
> 
> Binary Images:  
> 0x100195000 - 0x1001a0ff7 +ssl-mac (0) \<44889FE2-217E-3ACD-A561-9637574D0A64\> /Applications/DevKinsta.app/Contents/Resources/resources/ssl-mac/ssl-mac  
> 0x1020ae000 - 0x1020f8acf dyld (551.4) \<8A72DE9C-A136-3506-AA02-4BA2B82DCAF3\> /usr/lib/dyld  
> 0x7fff50264000 - 0x7fff50705fef com.apple.CoreFoundation (6.9 - 1454.90) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation  
> 0x7fff523c5000 - 0x7fff5278bfff com.apple.Foundation (6.9 - 1454.90) \<8EA924F3-ADAE-3F4B-8482-8B11C027D9A5\> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation  
> 0x7fff5c0ca000 - 0x7fff5c3f5fff com.apple.security (7.0 - 58286.70.7) \<9FC166E1-14D0-305C-A086-02B9E83F547E\> /System/Library/Frameworks/Security.framework/Versions/A/Security  
> 0x7fff75e3b000 - 0x7fff75e3cffb libSystem.B.dylib (1252.50.4) /usr/lib/libSystem.B.dylib  
> 0x7fff774f4000 - 0x7fff778e27e7 libobjc.A.dylib (723) /usr/lib/libobjc.A.dylib
> 
> Model: MacBookPro11,4, BootROM 427.140.8.0.0, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.29f24  
> Graphics: Intel Iris Pro, Intel Iris Pro, Built-In  
> Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120  
> Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120  
> AirPort: spairport\_wireless\_card\_type\_airport\_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.77.37.31.1a9)  
> Bluetooth: Version 6.0.7f10, 3 services, 27 devices, 1 incoming serial ports  
> Network Service: Wi-Fi, AirPort, en0  
> Serial ATA Device: APPLE SSD SM0256G, 251 GB  
> USB Device: USB 3.0 Bus  
> USB Device: Apple Internal Keyboard / Trackpad  
> USB Device: Bluetooth USB Host Controller  
> USB Device: USB Optical Mouse  
> Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

\*\*

**Q: Detailed Description of the Problem**  
**A: When I try to activate SSL and HTTPS or try to delete a DevKinsta site I receive an error. ssl-mac cannot be opened because of a problem**

 ![Screen Shot 2021-12-02 at 10.01.50 AM](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/1X/47e2093948850dd81d0b96d018210bcf535f5c3a.png)

---

<div class="post-metadata">

### Author: ![Kevin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/kevin/32/808_2.png) [@Kevin](https://community.kinsta.com/u/Kevin)
#### Post date: [December 2, 2021, 8:43pm UTC](https://community.kinsta.com/t/ssl-mac-cannot-be-opened-because-of-a-problem/1160/2 "2021-12-02T20:43:04Z")

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Hi @webdevcanuck, welcome to DevKinsta!  
After researching and looking into your bug report, it looks like this is related to your version of macOS. The minimum recommended version is 10.14. You can see all the recommendations [here](https://kinsta.com/knowledgebase/devkinsta/installation/#mac).

If updating isn’t possible, the main error is this `dyld: Library not loaded: @rpath/libswiftCore.dylib`. You might be able to fix the error by downloading Swift 5 Runtime Support [here](https://support.apple.com/kb/DL1998?locale=en_US)

If that doesn’t work, using a newer version of macOS is our recommendation 👍

Please let us know if you have any questions or more issues!