# StartUp-Error on Ubuntu: "GPU process isn't usable. Goodbye."
**URL:** https://community.kinsta.com/t/startup-error-on-ubuntu-gpu-process-isnt-usable-goodbye/1114
**Category:** Bug Reports
**Created:** [November 11, 2021, 11:23am UTC](https://community.kinsta.com/t/startup-error-on-ubuntu-gpu-process-isnt-usable-goodbye/1114 "2021-11-11T11:23:13Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@rafu](https://community.kinsta.com/u/rafu)
#### Post date: [November 11, 2021, 11:23am UTC](https://community.kinsta.com/t/startup-error-on-ubuntu-gpu-process-isnt-usable-goodbye/1114/1 "2021-11-11T11:23:13Z")
**Q: Date/Time this occurred (Provide your time zone also)**
**A:** Just now, 11 AM UTC
**Q: DevKinsta Version**
**A:** 2.3.0
**Q: OS Version**
**A:** Ubuntu 18.04.6 LTS
**Q: Docker Desktop Version**
**A:** Docker version 20.10.9, build c2ea9bc
**Q: Were any error codes or messages observed? If so, what were they?**
**A:** Last error message from log (see full log below):
```auto
[...:FATAL:gpu_data_manager_impl_private.cc(417)] GPU process isn't usable. Goodbye.
Trace/breakpoint trap
```
**Q: Detailed Description of the Problem**
**A:** I used to start dev-kinsta as sudo with `sudo dev-kinsta --no-sandbox`. With the latest update, I’m not longer able to do so. Starting without `sudo` and the `--no-sandbox` also does not work, but it freezes with:
```auto
[...:ERROR:sandbox_linux.cc(374)] InitializeSandbox() called with multiple threads in process gpu-process.
```
This is the full error log from trying to run `sudo dev-kinsta --no-sandbox --enable-logging` (timestamps are in UTC+01:00, if that should be relevant?):
```auto
[bugsnag] Loaded!
[7972:1111/122008.601317:ERROR:bus.cc(392)] Failed to connect to the bus: Could not parse server address: Unknown address type (examples of valid types are "tcp" and on UNIX "unix")
[7972:1111/122008.601394:ERROR:bus.cc(392)] Failed to connect to the bus: Could not parse server address: Unknown address type (examples of valid types are "tcp" and on UNIX "unix")
No protocol specified
[7972:1111/122008.625932:ERROR:gpu_process_host.cc(957)] GPU process exited unexpectedly: exit_code=1024
[7972:1111/122008.625955:WARNING:gpu_process_host.cc(1270)] The GPU process has crashed 1 time(s)
No protocol specified
[7972:1111/122008.631076:ERROR:gpu_process_host.cc(957)] GPU process exited unexpectedly: exit_code=1024
[7972:1111/122008.631097:WARNING:gpu_process_host.cc(1270)] The GPU process has crashed 2 time(s)
No protocol specified
[7972:1111/122008.637638:ERROR:gpu_process_host.cc(957)] GPU process exited unexpectedly: exit_code=1024
[7972:1111/122008.637672:WARNING:gpu_process_host.cc(1270)] The GPU process has crashed 3 time(s)
No protocol specified
[7972:1111/122008.644145:ERROR:gpu_process_host.cc(957)] GPU process exited unexpectedly: exit_code=1024
[7972:1111/122008.644179:WARNING:gpu_process_host.cc(1270)] The GPU process has crashed 4 time(s)
No protocol specified
[7972:1111/122008.651617:ERROR:gpu_process_host.cc(957)] GPU process exited unexpectedly: exit_code=1024
[7972:1111/122008.651635:WARNING:gpu_process_host.cc(1270)] The GPU process has crashed 5 time(s)
No protocol specified
[7972:1111/122008.657950:ERROR:gpu_process_host.cc(957)] GPU process exited unexpectedly: exit_code=1024
[7972:1111/122008.657971:WARNING:gpu_process_host.cc(1270)] The GPU process has crashed 6 time(s)
No protocol specified
[7972:1111/122008.662279:ERROR:gpu_process_host.cc(957)] GPU process exited unexpectedly: exit_code=1024
[7972:1111/122008.662309:WARNING:gpu_process_host.cc(1270)] The GPU process has crashed 7 time(s)
[7972:1111/122008.695564:ERROR:bus.cc(392)] Failed to connect to the bus: Could not parse server address: Unknown address type (examples of valid types are "tcp" and on UNIX "unix")
No protocol specified
[7972:1111/122008.746933:ERROR:gpu_process_host.cc(957)] GPU process exited unexpectedly: exit_code=1024
[7972:1111/122008.746969:WARNING:gpu_process_host.cc(1270)] The GPU process has crashed 8 time(s)
No protocol specified
[7972:1111/122008.796652:ERROR:gpu_process_host.cc(957)] GPU process exited unexpectedly: exit_code=1024
[7972:1111/122008.796709:WARNING:gpu_process_host.cc(1270)] The GPU process has crashed 9 time(s)
[7972:1111/122008.796736:FATAL:gpu_data_manager_impl_private.cc(417)] GPU process isn't usable. Goodbye.
Trace/breakpoint trap
```
While no solution is available, could you provide a download link for an older dev-kinsta version? I’m not quite sure, what version I had installed, but I think it was 2.2.0 or 2.1.0.
Thanks!
---
### Author:  [@michael](https://community.kinsta.com/u/michael)
#### Post date: [November 11, 2021, 4:21pm UTC](https://community.kinsta.com/t/startup-error-on-ubuntu-gpu-process-isnt-usable-goodbye/1114/2 "2021-11-11T16:21:42Z")
Welcome back @rafu ! I’m sorry for the trouble there. My team and I haven’t been able to reproduce this yet. Do you have the project folder inside `root` or under `home`? Depending on where it’s located, you may or may not want to be using `sudo` here. Our recommendation here is running the application as a regular application and not root. If you’re able to, try killing all processes and re-installing it as a regular application under your own `home` directory.
---
### Author:  [@rafu](https://community.kinsta.com/u/rafu)
#### Post date: [November 12, 2021, 8:25am UTC](https://community.kinsta.com/t/startup-error-on-ubuntu-gpu-process-isnt-usable-goodbye/1114/3 "2021-11-12T08:25:29Z")
Hi Michael!
My projects are under the `home` dir in a custom location. I configured the path inside the DevKinsta gui, that has never been a problem.
When I first started using DevKinsta, I quickly switched to run it as sudo, because otherwise it was not able to execute docker (if i recall correctly).
But as I said, the new version now also doesn’t run without sudo. I suspect a graphics-card or drivers problem. Is there a way, I can produce a more complete log or so, that could point you into the right direction? Maybe the error is electron-related? If you could provide me some source-code or the dependency-versions you are using, I could try compiling it on my maschine and see, if that provides additional info?
---
### Author:  [@michael](https://community.kinsta.com/u/michael)
#### Post date: [November 12, 2021, 2:39pm UTC](https://community.kinsta.com/t/startup-error-on-ubuntu-gpu-process-isnt-usable-goodbye/1114/4 "2021-11-12T14:39:56Z")
Thanks @rafu . We’ll take a look at this further and update you shortly. You shouldn’t need to run DevKinsta in sudo though for Docker to run.