# The thumbnail is blank. In the HTTP case, when the site is opened, it displays 502

**URL:** <https://community.kinsta.com/t/the-thumbnail-is-blank-in-the-http-case-when-the-site-is-opened-it-displays-502/4963>\
**Category:** Bug Reports\
**Created:** [April 3, 2025, 4:10am UTC](https://community.kinsta.com/t/the-thumbnail-is-blank-in-the-http-case-when-the-site-is-opened-it-displays-502/4963 "2025-04-03T04:10:06Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![samsularif](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/samsularif/32/4627_2.png) [@samsularif](https://community.kinsta.com/u/samsularif)\
**Post date:** [April 16, 2025, 2:02pm UTC](https://community.kinsta.com/t/the-thumbnail-is-blank-in-the-http-case-when-the-site-is-opened-it-displays-502/4963/6 "2025-04-16T14:02:18Z")

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> [@octoberer](#):
>
> **Q: Date/Time this occurred (Provide your time zone also)**  
> \*\*A:\*\*2025/4/3
> 
> **Q: DevKinsta Version**  
> \*\*A:\*\*Latest version
> 
> **Q: OS Version**  
> \*\*A:\*\*Windows 11
> 
> **Q: Docker Desktop Version**  
> \*\*A:\*\*Current version: 4.29.0 (145265)
> 
> **Q: Were any error codes or messages observed? If so, what were they?**  
> **A:**
> 
> **Q: Detailed Description of the Problem**  
> \*\*A:\*\*The site has been established, but the thumbnail is blank. In the HTTP case, when the site is opened, it displays 502. In the HTTPS case, the URL is [https://testdemo.local/](https://www-tubidy.ws) The webpage may temporarily be unreachable, or it may have permanently moved to a new URL.

Any new update sir @octoberer?

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_[View the full topic](https://community.kinsta.com/t/the-thumbnail-is-blank-in-the-http-case-when-the-site-is-opened-it-displays-502/4963)._