# Unable to clone my Live Site To DevKinsta

**URL:** <https://community.kinsta.com/t/unable-to-clone-my-live-site-to-devkinsta/2773>\
**Category:** Bug Reports\
**Created:** [November 24, 2023, 5:33pm UTC](https://community.kinsta.com/t/unable-to-clone-my-live-site-to-devkinsta/2773 "2023-11-24T17:33:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![6real](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/6real/32/2717_2.png) [@6real](https://community.kinsta.com/u/6real)\
**Post date:** [November 24, 2023, 5:33pm UTC](https://community.kinsta.com/t/unable-to-clone-my-live-site-to-devkinsta/2773/1 "2023-11-24T17:33:39Z")

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**Q: Date/Time this occurred (Provide your time zone also)**  
\*\*A: [2023-11-24 18:13:35.356] GTM +1 \*\*

**Q: DevKinsta Version**  
**A: Version 2.11.0 (2.11.0.7044)**

**Q: OS Version**  
**A: macOS 14.1.1 (23B81)**

**Q: Docker Desktop Version**  
**A:4.25.2 (129061)**

**Q: Were any error codes or messages observed? If so, what were they?**  
**A:_From main.log [2023-11-24 18:12:58.214] [info] [ProgressIndicator] { isFailed: false, isOpen: true }  
[2023-11-24 18:12:58.414] [info] [ProgressIndicator] { isFailed: false, isOpen: true }  
[2023-11-24 18:12:58.609] [info] [terminalExec] Child process exited with code 0  
[2023-11-24 18:13:28.826] [info] [containerExec] Command ‘chown -R www-data:www-data /www/kinsta/public/mysite’ on devkinsta\_fpm finished with exit code 0  
[2023-11-24 18:13:28.827] [info] [importBackupToDb] Import db  
[2023-11-24 18:13:28.828] [info] [dockerUtil/getContainer] Get ‘devkinsta\_fpm’ Docker container  
[2023-11-24 18:13:35.299] [info] [containerExec] Command 'mysql -h devkinsta\_db -u root -p_**\*\*\* mysite \< “/www/kinsta/public/mysite/backup.sql”’ on devkinsta\_fpm finished with exit code 0  
[2023-11-24 18:13:35.300] [info] [importBackupToDb] Import db done, deleting dump  
[2023-11-24 18:13:35.300] [info] [dockerUtil/getContainer] Get ‘devkinsta\_fpm’ Docker container  
[2023-11-24 18:13:35.355] [info] [containerExec] Command ‘rm -f /www/kinsta/public/attractiveneon/backup.sql’ on devkinsta\_fpm finished with exit code 0  
[2023-11-24 18:13:35.356] [info] [dockerUtil/getContainer] Get ‘devkinsta\_fpm’ Docker container\*

**Q: Detailed Description of the Problem**  
\*\*A: When i try to pull from Live to DevKista (new site creation) It’s blocked to “Download distant site”  
 ![Capture d’écran 2023-11-24 à 18.33.04](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/2/2d60565249d9cf82ec1556990c3831dd46f3eb10.png)  
\*\*

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**Author:** ![Agus](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/agus/32/1515_2.png) [@Agus](https://community.kinsta.com/u/Agus)\
**Post date:** [November 27, 2023, 12:29am UTC](https://community.kinsta.com/t/unable-to-clone-my-live-site-to-devkinsta/2773/2 "2023-11-27T00:29:15Z")

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Hello there @6real 👋 and welcome to Kinsta Community!

Could you please share your recent full `main.log` file to us (you may want to send it via DM/private message to me and to my colleague @Alessandro ), so that we can check and review further?

Also, could you please tell if you retry to clone your Live site “`attractiveneon`” to your local computer (DevKinsta), does it always stall at the same percentage (49%) when downloading the site’s files/folders (1.91GiB /1.91 GiB) - as shown in your screenshot?  
if that so, I’m wondering and suspecting if there might be something (e.g.: broken symlinks path, permissions issue with files or folders and something like that inside your `~/public` site folder) that would prevent such specific files/folders transfer couldn’t be completed.

Best regards,  
Agus