# Unable to create directory wp-content/uploads/. Is its parent directory writable by the server? Permission Issues
**URL:** https://community.kinsta.com/t/unable-to-create-directory-wp-content-uploads-is-its-parent-directory-writable-by-the-server-permission-issues/345
**Category:** Bug Reports
**Created:** [February 9, 2021, 2:50am UTC](https://community.kinsta.com/t/unable-to-create-directory-wp-content-uploads-is-its-parent-directory-writable-by-the-server-permission-issues/345 "2021-02-09T02:50:30Z")
**Posts on this page:** 12
**Page:** 2
### Author:  [@michael](https://community.kinsta.com/u/michael)
#### Post date: [April 15, 2021, 4:25pm UTC](https://community.kinsta.com/t/unable-to-create-directory-wp-content-uploads-is-its-parent-directory-writable-by-the-server-permission-issues/345/22 "2021-04-15T16:25:31Z")
Hi @fmon ! Welcome to DevKinsta. I’m happy to help! I have [a post here](https://community.kinsta.com/t/unable-to-create-directory-wp-content-uploads-is-its-parent-directory-writable-by-the-server/345/15) that might help you with the permission issue. Let me know if that works for you.
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### Author:  [@fmon](https://community.kinsta.com/u/fmon)
#### Post date: [April 15, 2021, 4:25pm UTC](https://community.kinsta.com/t/unable-to-create-directory-wp-content-uploads-is-its-parent-directory-writable-by-the-server-permission-issues/345/23 "2021-04-15T16:25:57Z")
I’ve found this command in another topic to change permissions, run it and solved the problem:
docker exec devkinsta\_fpm chown -R www-data:www-data /www/kinsta/public/
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### Author:  [@michael](https://community.kinsta.com/u/michael)
#### Post date: [April 15, 2021, 4:26pm UTC](https://community.kinsta.com/t/unable-to-create-directory-wp-content-uploads-is-its-parent-directory-writable-by-the-server-permission-issues/345/24 "2021-04-15T16:26:28Z")
That’s great @fmon !
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### Author:  [@GoldyOnline](https://community.kinsta.com/u/GoldyOnline)
#### Post date: [July 27, 2021, 6:10pm UTC](https://community.kinsta.com/t/unable-to-create-directory-wp-content-uploads-is-its-parent-directory-writable-by-the-server-permission-issues/345/25 "2021-07-27T18:10:54Z")
I had similar issues as described above, after importing a site from Kinsta to the local DevKinsta environment, I wasn’t able to delete a plugin and not able to add a new one, etc.
This solution worked just fine for me!
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### Author:  [@amelie](https://community.kinsta.com/u/amelie)
#### Post date: [August 31, 2021, 9:36am UTC](https://community.kinsta.com/t/unable-to-create-directory-wp-content-uploads-is-its-parent-directory-writable-by-the-server-permission-issues/345/26 "2021-08-31T09:36:03Z")
Hi !
I’m posting in this topic because I think it’s related but not sure.
I have created a new site within DevKinsta (my 1st one).
I have a new error (it worked fine up until now) when I try to upload a media
“The uploaded file could not be moved to wp-content/uploads/2021/08.”
Could you help me ?
Thks in advance.
Amelie
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### Author:  [@michael](https://community.kinsta.com/u/michael)
#### Post date: [August 31, 2021, 2:33pm UTC](https://community.kinsta.com/t/unable-to-create-directory-wp-content-uploads-is-its-parent-directory-writable-by-the-server-permission-issues/345/27 "2021-08-31T14:33:40Z")
Welcome to DevKinsta @amelie ! It does appear related. [Try the guide above to and let me know if that helps](https://community.kinsta.com/t/unable-to-create-directory-wp-content-uploads-is-its-parent-directory-writable-by-the-server-permission-issues/345/15).
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### Author:  [@amelie](https://community.kinsta.com/u/amelie)
#### Post date: [August 31, 2021, 3:23pm UTC](https://community.kinsta.com/t/unable-to-create-directory-wp-content-uploads-is-its-parent-directory-writable-by-the-server-permission-issues/345/28 "2021-08-31T15:23:11Z")
I have tried and I have a big problem : I can’t connect any more to wp-admin, I get 403 error …
Permissions have been reset. 644 is not enough ?
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### Author:  [@michael](https://community.kinsta.com/u/michael)
#### Post date: [August 31, 2021, 9:52pm UTC](https://community.kinsta.com/t/unable-to-create-directory-wp-content-uploads-is-its-parent-directory-writable-by-the-server-permission-issues/345/29 "2021-08-31T21:52:21Z")
Hi @amelie Could you try running through the steps again? It sounds like something went wrong here.
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### Author:  [@amelie](https://community.kinsta.com/u/amelie)
#### Post date: [September 1, 2021, 8:50am UTC](https://community.kinsta.com/t/unable-to-create-directory-wp-content-uploads-is-its-parent-directory-writable-by-the-server-permission-issues/345/30 "2021-09-01T08:50:18Z")
Hi @michael ,
Problem persists. Seems to run successfully but I still get 403 error (and 500 if I try to display the site).
Microsoft Windows [version 10.0.19041.1165]
(c) Microsoft Corporation. Tous droits réservés.
C:\Users\Amélie\>docker exec -it devkinsta\_fpm bash
root@c19f13ca9aca:/www/kinsta# echo “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” | base64 -d | bash
Resetting file permissions, this may take a moment…
Resetting ownership…
Recursively setting permissions to 644 on wp-admin…
Recursively setting permissions to 644 on wp-content…
Recursively setting permissions to 644 on wp-includes…
Permissions have been reset.
root@c19f13ca9aca:/www/kinsta#
Thank you in advance for your help.
Amélie
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### Author:  [@michael](https://community.kinsta.com/u/michael)
#### Post date: [September 1, 2021, 2:55pm UTC](https://community.kinsta.com/t/unable-to-create-directory-wp-content-uploads-is-its-parent-directory-writable-by-the-server-permission-issues/345/31 "2021-09-01T14:55:22Z")
@amelie You were right earlier. 644 are good for the files, but 755 for directories. I’ll update the thread above with the new permissions for files and directories.
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### Author:  [@amelie](https://community.kinsta.com/u/amelie)
#### Post date: [September 2, 2021, 11:30am UTC](https://community.kinsta.com/t/unable-to-create-directory-wp-content-uploads-is-its-parent-directory-writable-by-the-server-permission-issues/345/32 "2021-09-02T11:30:47Z")
@michael Many thks for the update. Its works ! (also uploads)
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### Author:  [@alanj](https://community.kinsta.com/u/alanj)
#### Post date: [January 4, 2022, 6:19pm UTC](https://community.kinsta.com/t/unable-to-create-directory-wp-content-uploads-is-its-parent-directory-writable-by-the-server-permission-issues/345/33 "2022-01-04T18:19:39Z")
Just thought I’d add that the problem is still happening - I am unable to upload a new plugin from a zip file.
I ran the above commands and they seem to have fixed it.
So seems to be an issue when importing a Kinsta site, as a newly created scratch site is ok.
Any fixed.
Cheers
Alan
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