# Unable to download the site

**URL:** https://community.kinsta.com/t/unable-to-download-the-site/7332
**Category:** Questions
**Created:** [August 5, 2026, 6:56pm UTC](https://community.kinsta.com/t/unable-to-download-the-site/7332 "2026-08-05T18:56:07Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Bao](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/bao/32/5725_2.png) [@Bao](https://community.kinsta.com/u/Bao)
#### Post date: [August 5, 2026, 6:56pm UTC](https://community.kinsta.com/t/unable-to-download-the-site/7332/1 "2026-08-05T18:56:07Z")

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Hi,

I am trying to download the site from kisnta, using devkinsta but it stopping when the site is suppose to create de database.

 ![Screenshot 2026-08-05 at 15.55.47](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/c/cf4091ae4ae046aae2f6a9df1ca114f0cb8a0030.png)

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<div class="post-metadata">

### Author: ![Adrian\_L](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/adrian_l/32/2810_2.png) [@Adrian\_L](https://community.kinsta.com/u/Adrian_L)
#### Post date: [August 5, 2026, 10:56pm UTC](https://community.kinsta.com/t/unable-to-download-the-site/7332/2 "2026-08-05T22:56:41Z")

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Hi @Bao

Welcome to the Kinsta Community!

I am sorry to see you’re having issues using our DevKinsta app. For us to take a closer look at the issue, could you please provide the following information:

Machine OS version:  
DevKinsta version:  
Docker Desktop version:

Latest DevKinsta main.log

- (For Mac users, the main.log is typically located at `/Users/<username>/Library/Logs/DevKinsta/main.log`)
- For Windows users, you can click the “Reveal log file in File Manager” to copy the main.log file.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/5/530d56fecfde62aceab0091babc385953b88f337.png)

Thanks!