# Updated to 2.11.0 and now get DK0006 Couldn’t download docker images

**URL:** <https://community.kinsta.com/t/updated-to-2-11-0-and-now-get-dk0006-couldn-t-download-docker-images/2312>\
**Category:** Application Support\
**Created:** [June 21, 2023, 9:13am UTC](https://community.kinsta.com/t/updated-to-2-11-0-and-now-get-dk0006-couldn-t-download-docker-images/2312 "2023-06-21T09:13:17Z")\
**Posts on this page:** 12\
**Page:** 1

<div class="post-metadata">

**Author:** ![Tom\_McLean](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/tom_mclean/32/2173_2.png) [@Tom\_McLean](https://community.kinsta.com/u/Tom_McLean)\
**Post date:** [June 21, 2023, 9:13am UTC](https://community.kinsta.com/t/updated-to-2-11-0-and-now-get-dk0006-couldn-t-download-docker-images/2312/1 "2023-06-21T09:13:17Z")

</div>

I updated to DevKinsta version 2.11.0 this morning, and now I can’t access DevKinsta.

It says “Starting Docker…” then nothing for a while, then “Error DK0006 Couldn’t download docker images”.

However, Docker is running fine. In fact, I can access my local dev sites, I just can’t get into DevKinsta to push/pull or generally manage anything. I can’t access the Settings page for example.

I’ve checked the community pages for fixes already. I’ve tried reinstalling and restarting in various combinations.

I’ve tried the Terminal command:  
`sudo ln -s “$HOME/.docker/run/docker.sock” /var/run/docker.sock`

Nothing seems to be working.

Here’s the log file info:

```auto
[2023-06-21 09:48:56.199] [info] [dockerClient/isReady] Check if Docker client is ready
[2023-06-21 09:49:01.251] [info] [setWslVolumePath] set wsl path
[2023-06-21 09:49:01.252] [info] [isWslMode] check if docker runs on wsl mode
[2023-06-21 09:49:01.267] [info] [getDevKinstaPath] get DevKinsta path
[2023-06-21 09:49:01.267] [info] [isWslMode] check if docker runs on wsl mode
[2023-06-21 09:49:01.268] [info] [cleanSiteList] Update site list
[2023-06-21 09:49:01.334] [info] [dockerUtil/getImage] Get Docker image, name: kinsta/devkinsta_nginx:1.3.2
[2023-06-21 09:49:01.334] [info] [dockerUtil/isImageUpToDate] Check if 'kinsta/devkinsta_nginx' Docker image is up to date
[2023-06-21 09:49:01.335] [warn] [dockerUtil/isImageUpToDate] Failed to inspect image undefined
[2023-06-21 09:49:01.336] [info] [dockerUtil/pullImage] Pull Docker image. name: kinsta/devkinsta_nginx, version: 1.3.2
[2023-06-21 09:49:01.338] [error] Error: connect ENOENT /var/run/docker.sock
    at __node_internal_captureLargerStackTrace (node:internal/errors:484:5)
    at __node_internal_exceptionWithHostPort (node:internal/errors:662:12)
    at PipeConnectWrap.afterConnect [as oncomplete] (node:net:1300:16)

```

I’ve also tried to downgrade DevKinsta to a previous version, but I can’t seem to find a download link to previous versions anywhere (maybe I’ve missed something).

Does anyone have any bright ideas?

Thanks for any help you can give me.

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<div class="post-metadata">

**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\
**Post date:** [June 21, 2023, 9:49am UTC](https://community.kinsta.com/t/updated-to-2-11-0-and-now-get-dk0006-couldn-t-download-docker-images/2312/2 "2023-06-21T09:49:24Z")

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Hey @Tom_McLean ! Welcome to DevKinsta Community!

That’s interesting 🤔 let’s check if the docker.sock file is actually there first.  
Open the terminal and run `cd /var/run`, once there run the command `ls`. Do you see the docker.sock file in the list?

Regards,  
Alessandro

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<div class="post-metadata">

**Author:** ![Tom\_McLean](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/tom_mclean/32/2173_2.png) [@Tom\_McLean](https://community.kinsta.com/u/Tom_McLean)\
**Post date:** [June 21, 2023, 9:53am UTC](https://community.kinsta.com/t/updated-to-2-11-0-and-now-get-dk0006-couldn-t-download-docker-images/2312/3 "2023-06-21T09:53:26Z")

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Hi @Alessandro,

Thanks for the quick reply.

Yes, indeed, the docker.sock file is there:

```auto
home@Toms-24-iMac-M1 ~ % cd /var/run
home@Toms-24-iMac-M1 run % ls
auditd.pid
automount.initialized
com.apple.AssetCache
com.apple.DumpPanic.finishedPMUFaultHandling
com.apple.DumpPanic.finishedThisBoot
com.apple.WindowServer.didRunThisBoot
com.apple.logind.didRunThisBoot
com.apple.loginwindow.didRunThisBoot
com.apple.mdmclient.daemon.didRunThisBoot
com.apple.mobileassetd-MobileAssetBrain
com.apple.security.cryptexd
com.apple.softwareupdate.availableupdatesupdated
com.apple.wifivelocity
cupsd
diskarbitrationd.pid
docker.sock
filesystemui.socket
mDNSResponder
mds
portmap.socket
pppconfd
resolv.conf
syslog
syslog.pid
systemkeychaincheck.done
systemkeychaincheck.socket
usbmuxd
utmpx
vpncontrol.sock
wifi

```

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<div class="post-metadata">

**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\
**Post date:** [June 21, 2023, 9:56am UTC](https://community.kinsta.com/t/updated-to-2-11-0-and-now-get-dk0006-couldn-t-download-docker-images/2312/4 "2023-06-21T09:56:22Z")

</div>

Okay, so we can exclude that from being the culprit.  
Is Docker updated to the latest version?

---

<div class="post-metadata">

**Author:** ![Tom\_McLean](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/tom_mclean/32/2173_2.png) [@Tom\_McLean](https://community.kinsta.com/u/Tom_McLean)\
**Post date:** [June 21, 2023, 9:58am UTC](https://community.kinsta.com/t/updated-to-2-11-0-and-now-get-dk0006-couldn-t-download-docker-images/2312/5 "2023-06-21T09:58:54Z")

</div>

Yes, I’m running Docker Desktop 4.20.1 (110738)

It tells me that’s currently the newest version available.

---

<div class="post-metadata">

**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\
**Post date:** [June 21, 2023, 1:24pm UTC](https://community.kinsta.com/t/updated-to-2-11-0-and-now-get-dk0006-couldn-t-download-docker-images/2312/6 "2023-06-21T13:24:16Z")

</div>

@Tom_McLean thanks for sharing that!  
Can you please run

`docker context ls`

and

`docker context inspect $(docker context show)`

and then share a screenshot?

---

<div class="post-metadata">

**Author:** ![Tom\_McLean](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/tom_mclean/32/2173_2.png) [@Tom\_McLean](https://community.kinsta.com/u/Tom_McLean)\
**Post date:** [June 21, 2023, 1:36pm UTC](https://community.kinsta.com/t/updated-to-2-11-0-and-now-get-dk0006-couldn-t-download-docker-images/2312/7 "2023-06-21T13:36:32Z")

</div>

Sure, here you go:

```auto
home@Toms-24-iMac-M1 ~ % docker context ls
NAME TYPE DESCRIPTION DOCKER ENDPOINT KUBERNETES ENDPOINT ORCHESTRATOR
default moby Current DOCKER_HOST based configuration unix:///var/run/docker.sock                                        
desktop-linux * moby Docker Desktop unix:///Users/home/.docker/run/docker.sock      

```

```auto
home@Toms-24-iMac-M1 ~ % docker context inspect $(docker context show)
[
    {
        "Name": "desktop-linux",
        "Metadata": {
            "Description": "Docker Desktop"
        },
        "Endpoints": {
            "docker": {
                "Host": "unix:///Users/home/.docker/run/docker.sock",
                "SkipTLSVerify": false
            }
        },
        "TLSMaterial": {},
        "Storage": {
            "MetadataPath": "/Users/home/.docker/contexts/meta/fe9c6bd7a66301f49ca9b6a70b217107cd1284598bfc254700c989b916da791e",
            "TLSPath": "/Users/home/.docker/contexts/tls/fe9c6bd7a66301f49ca9b6a70b217107cd1284598bfc254700c989b916da791e"
        }
    }
]

```

---

<div class="post-metadata">

**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\
**Post date:** [June 21, 2023, 1:48pm UTC](https://community.kinsta.com/t/updated-to-2-11-0-and-now-get-dk0006-couldn-t-download-docker-images/2312/8 "2023-06-21T13:48:33Z")

</div>

I’m out of ideas 🤔 can you please send me via DM the full main.log file? Perhaps there’s something else there that can point us into the right direction

---

<div class="post-metadata">

**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\
**Post date:** [June 21, 2023, 3:17pm UTC](https://community.kinsta.com/t/updated-to-2-11-0-and-now-get-dk0006-couldn-t-download-docker-images/2312/10 "2023-06-21T15:17:58Z")

</div>

Can you check inside Docker/Settings/Advanced if the checkbox is enabled for `Allow the default Docker socket to be used (requires password)`?

If it is not, be sure to close DevKinsta, enable that checkbox, close Docker and try to open DevKinsta again 🤞

---

<div class="post-metadata">

**Author:** ![Tom\_McLean](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/tom_mclean/32/2173_2.png) [@Tom\_McLean](https://community.kinsta.com/u/Tom_McLean)\
**Post date:** [June 21, 2023, 3:42pm UTC](https://community.kinsta.com/t/updated-to-2-11-0-and-now-get-dk0006-couldn-t-download-docker-images/2312/11 "2023-06-21T15:42:13Z")

</div>

OK, DevKinsta is working! I can access Settings and see my Site Info pages etc.

Thank you!

I wonder what caused the issue in the first place. I haven’t changed that setting or anything. Very odd, but I’m glad it’s working now. 🙂

PS This might be helpful for anyone else who has this issue — initially, after making that change, I couldn’t access my sites. I kept getting the “This site can’t be reached” message in my browser.

I had to go into DevKinsta settings and untick “Auto-detect open ports”, and I then had to change HTTP and HTTPS back to 80/443.

But all is fine now.

Thanks for all your help @Alessandro.

---

<div class="post-metadata">

**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\
**Post date:** [June 21, 2023, 3:44pm UTC](https://community.kinsta.com/t/updated-to-2-11-0-and-now-get-dk0006-couldn-t-download-docker-images/2312/12 "2023-06-21T15:44:31Z")

</div>

You are very welcome @Tom_McLean, I’m glad that worked!

All the best,  
Alessandro

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/8/80f8c4e56fecc02327a0964e6bf63a716483529f.png) [@system](https://community.kinsta.com/u/system)\
**Post date:** [June 24, 2023, 3:45pm UTC](https://community.kinsta.com/t/updated-to-2-11-0-and-now-get-dk0006-couldn-t-download-docker-images/2312/13 "2023-06-24T15:45:22Z")

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