# Website Interactivity is Slow

**URL:** https://community.kinsta.com/t/website-interactivity-is-slow/293
**Category:** Bug Reports
**Created:** [January 30, 2021, 9:02pm UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293 "2021-01-30T21:02:03Z")
**Posts on this page:** 20
**Page:** 2

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### Author: ![drandolph](https://avatars.discourse-cdn.com/v4/letter/d/8797f3/32.png) [@drandolph](https://community.kinsta.com/u/drandolph)
#### Post date: [April 6, 2021, 6:53pm UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/21 "2021-04-06T18:53:07Z")

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You can run this on Windows home. You have to have the preview release of Windows and you have to download and enable Hyper-V

> **[How to install and enable Hyper-V on Windows 10 Home](https://www.thewindowsclub.com/how-to-install-and-enable-hyper-v-on-windows-10-home)**
>
> Do you want to enable & use Hyper-V on Windows 10 Home edition? Follow this guide to install Hyper-V using this script.

malawarebytes throws an error, but I didn’t have any issues

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### Author: ![drandolph](https://avatars.discourse-cdn.com/v4/letter/d/8797f3/32.png) [@drandolph](https://community.kinsta.com/u/drandolph)
#### Post date: [April 6, 2021, 6:54pm UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/22 "2021-04-06T18:54:21Z")

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I just installed it and I’m also having VERY slow load times, and it’s taking for ever to update plugins

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### Author: ![Joe\_G](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/joe_g/32/363_2.png) [@Joe\_G](https://community.kinsta.com/u/Joe_G)
#### Post date: [April 16, 2021, 8:00pm UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/23 "2021-04-16T20:00:43Z")

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@michael Any news on this speed issue on Windows machines?

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### Author: ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)
#### Post date: [April 16, 2021, 9:57pm UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/24 "2021-04-16T21:57:26Z")

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@Joe_G Not yet I’m afraid. Are you still experiencing issues with the latest version released this week?

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### Author: ![mattd](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/mattd/32/273_2.png) [@mattd](https://community.kinsta.com/u/mattd)
#### Post date: [April 16, 2021, 11:22pm UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/25 "2021-04-16T23:22:13Z")

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Upgraded to latest version today and can confirm the major slowness issue persists.

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### Author: ![ErikDeNice](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/erikdenice/32/219_2.png) [@ErikDeNice](https://community.kinsta.com/u/ErikDeNice)
#### Post date: [April 17, 2021, 7:16am UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/26 "2021-04-17T07:16:39Z")

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It’s been 3 months and still no solution from the KINSTA development team about the slowness that prevents from using this solution in a professional way. Honestly, you should be a little more active…

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### Author: ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)
#### Post date: [April 19, 2021, 4:23pm UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/27 "2021-04-19T16:23:55Z")

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@ErikDeNice I’m very sorry for the trouble here. We’ll continue looking into this issue.

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### Author: ![chae](https://avatars.discourse-cdn.com/v4/letter/c/c0e974/32.png) [@chae](https://community.kinsta.com/u/chae)
#### Post date: [April 20, 2021, 10:46am UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/28 "2021-04-20T10:46:24Z")

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Same issue here. Could this be related to WSL 2? Every time I run DevKinsta I get the following warning from Docker Desktop:

> Docker Desktop - Filesharing  
> Docker Desktop has detected that  
> you shared a Windows file into a  
> WSL 2 container, which may perform  
> poorly. Click here for more details.

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### Author: ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)
#### Post date: [April 20, 2021, 4:32pm UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/29 "2021-04-20T16:32:40Z")

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Hi everyone. Thank you for reporting on this issue. We’d love to obtain additional information from those affected by this. We’d really appreciate it!

If possible, please let us know the following information:

1. A screenshot from [browser Inspect network activity](https://developer.chrome.com/docs/devtools/network/) that shows the network information from the affected site.
2. The content of the hosts file. You can use `cat /etc/hosts` on your Terminal.
3. The following curl output `curl -s -w "@curl-format.txt" -o /dev/null https://siteName.local`. Note: This curl command requires putting this file to the path where we execute the curl.
4. [Providing us with the HAR file from your browser](https://www.medianova.com/en-blog/2019/07/15/a-step-by-step-guide-to-generating-a-har-file)

Thank you again and apologies for the issues here!

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### Author: ![mattd](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/mattd/32/273_2.png) [@mattd](https://community.kinsta.com/u/mattd)
#### Post date: [April 20, 2021, 10:15pm UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/30 "2021-04-20T22:15:02Z")

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Thanks for the response @michael!

What method would you recommend for sharing the info with ya’ll but not the public? Email address, reference via chat, …?

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### Author: ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)
#### Post date: [April 20, 2021, 11:20pm UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/31 "2021-04-20T23:20:49Z")

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@mattd Good question. You may DM it to me here, through chat, or email [support@kinsta.com](mailto:support@kinsta.com). If you do use chat or email, please reference this thread here so it reaches me.

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### Author: ![Eileen](https://avatars.discourse-cdn.com/v4/letter/e/43a26b/32.png) [@Eileen](https://community.kinsta.com/u/Eileen)
#### Post date: [April 27, 2021, 2:03pm UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/32 "2021-04-27T14:03:11Z")

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I’ve been working with multisite over the past few weeks testing how it works. I’m now creating a brand new instance that I will push to my Kinsta account, but as I’m setting up the subdomain the site is running very slow. No content, no images and everything is correct in the hosts file, it is just super slow. Have there been any reports of this in the latest update?

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### Author: ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)
#### Post date: [April 27, 2021, 4:05pm UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/33 "2021-04-27T16:05:22Z")

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Hi @Eileen. I’m very sorry for the trouble there. I’ve merged your topic with a reported bug here that others are experiencing. We’re still looking into this.

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### Author: ![Chaplin89](https://avatars.discourse-cdn.com/v4/letter/c/d26b3c/32.png) [@Chaplin89](https://community.kinsta.com/u/Chaplin89)
#### Post date: [May 27, 2021, 4:04am UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/34 "2021-05-27T04:04:23Z")

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Hi. I have exactly the same problem. Win10, i7, 12gb RAM. Thanks.

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### Author: ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)
#### Post date: [June 8, 2021, 4:07pm UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/35 "2021-06-08T16:07:26Z")

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A post was split to a new topic: [Slow/Performance Issues with DevKinsta](https://community.kinsta.com/t/slow-performance-issues-with-devkinsta/759)

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### Author: ![GoldyOnline](https://avatars.discourse-cdn.com/v4/letter/g/f17d59/32.png) [@GoldyOnline](https://community.kinsta.com/u/GoldyOnline)
#### Post date: [June 18, 2021, 5:48pm UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/36 "2021-06-18T17:48:48Z")

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Hi @michael, is there any update on this? As others have mentioned, it has been a long time since this performance issue was raised. On my end, I’m hardly seeing improvement (if any at all) in page load times on the local environment, also not after updating DevKinsta to the latest version.

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### Author: ![melissa](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/melissa/32/325_2.png) [@melissa](https://community.kinsta.com/u/melissa)
#### Post date: [June 21, 2021, 1:46pm UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/37 "2021-06-21T13:46:52Z")

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Hi @GoldyOnline! We don’t have any update at this time, though I’ll certainly let the dev team know this is still an ongoing matter. Is it possible to receive the details from your install as outlined by Michael in the [previous](https://community.kinsta.com/t/website-interactivity-is-slow/293/29) post? I’m not sure if it may have been shared yet outside of the community forum or privately via DM to Michael directly so apologies if that has already been done.

We’ll update here once we’ve received additional word from the developtment team, we appreciate the continued feedback!

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### Author: ![GoldyOnline](https://avatars.discourse-cdn.com/v4/letter/g/f17d59/32.png) [@GoldyOnline](https://community.kinsta.com/u/GoldyOnline)
#### Post date: [June 27, 2021, 11:44am UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/39 "2021-06-27T11:44:33Z")

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Sorry for the slow reply but I wanted to find some time to properly site down and collect the data, however, when I did yesterday I ended up spending the time on trying to figure out a solution instead. And I actually did find an alternative solution that resolves the issue completely for my system:  
I upgraded my Windows 10 Home to Windows 10 Pro, and then switched to using Hyper-V instead of WSL 2, as also suggested by others earlier in this topic, this completely resolved the issue for me, the local environment is lightning fast now!  
This might not be a solution for everyone but I’ll share what I did below, perhaps it will help at least some people with similar issues.

What I did is:

First I tried to resolve the issue in the existing Windows 10 Home + WSL 2 environment.

- I (once again) updated Docker to the latest version that just came out but this didn’t help at all.
- Experimented a bit with different resource allocations using “.wslconfig” but again this didn’t help at all.
- I then enabled the feature “Hypervisor Platform” in Windows 10. I’m not sure if it makes much sense from a technical point of view (I don’t know enough about it) but it did seem to improve the situation somewhat. That’s relatively speaking though as page load times were still between 5 an 10 seconds most of the time, and sometimes even more than 10 seconds.

Working in the Wordpress backend was equally slow, dramatic one should say better. Also, CPU usage and Power usage (checked in Task Manager) were very high while loading pages or working in the WP backend. A process called “COM Surrogate” usually would shoot up dramatically in CPU and Power usage and my laptop would get super hot and the fan was blowing like there is no tomorrow. I have no clue why as I was doing almost nothing in the test environment other than opening a few pages. I guess it’s somehow related to the combination of Windows 10 Home, Docker and WSL 2 and perhaps the way the files are shared between Windows and Docker in the DevKinsta setup as per the warning “Docker Desktop has detected that you shared a Windows file into a WSL 2 container, which may perform poorly.” that was mentioned previously in this topic already.

Then I switched to Hyper-V and it makes all the difference! The steps for that were/are:

1. If you are on Windows 10 Home, upgrade to Windows 10 Pro. At least, I believe this is required as Windows 10 Home is not showing the “Hyper-V” and “Container” options in “Turn Windows features on or off”. I did the upgrade to Windows 10 Pro via de Microsoft store and the process is surprisingly simple and quick. It did cost 145 Euro… but for me that was better than wasting more time on a slow environment. The upgrade did initially say it failed, and the license was not activated, however, then I manually rebooted, and Windows then automatically finished the upgrade process anyway and after the reboot I was on Pro with the purchased Pro license active.
2. After the upgrade I tested if the combination Windows 10 Pro + Docker + WSL 2 was any better but it wasn’t, the issue remained the same.
3. After the above, it’s better to first export the mysql database(s) of the local development site(s). (I did it later but it’s easier to do it first to avoid having to switch back to WSL 2 later to get it)
4. Then I enabled the “Hyper-V” and “Container” options in “Turn Windows features on or off”.
5. Then in Docker in Settings \> General, I disabled the “Use the WSL 2 based engine” option. And then clicked Apply & Restart.
6. After that I started DevKinsta which will then attempt to create and update containers for the Hyper-V environment. I ran into an error during this process but the solution described here resolved that: [Windows 10 Pro: DK0005 error](https://community.kinsta.com/t/windows-10-pro-dk0005-error/141) (adding the path mentioned there as described)
7. Once DevKinsta is up and running, import the mysql database(s) in the new environment.

After this my local environment is working very fast and is now a proper environment for development. The funny thing is that in Docker settings it says “WSL 2 provides better performance than the legacy Hyper-V backend.”, which I suppose is normally true but not in this case that is for sure!

All of the above is of course a workaround, it doesn’t solve the issue with WSL 2, but simply avoiding using it at all is good enough for me.😃

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### Author: ![danemorgan](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/danemorgan/32/597_2.png) [@danemorgan](https://community.kinsta.com/u/danemorgan)
#### Post date: [June 27, 2021, 8:50pm UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/40 "2021-06-27T20:50:47Z")

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I just tried this solution and now instead of waiting a minute or more for a page to load, I’m getting almost normal loading times.

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### Author: ![AlbertVR](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@AlbertVR](https://community.kinsta.com/u/AlbertVR)
#### Post date: [June 28, 2021, 7:58am UTC](https://community.kinsta.com/t/website-interactivity-is-slow/293/41 "2021-06-28T07:58:19Z")

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Thank you for sharing your info!

I tried another approach, i managed to enable Hypver-V for windows home following this: [https://www.itechtics.com/enable-hyper-v-windows-10-home/](https://www.itechtics.com/enable-hyper-v-windows-10-home/)

![hypver-v-windows-home](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/1X/3637a3d9767509521251cfe103afea2bad4013d7.jpeg)

But the problem is Docker still knows i am on windows home, so the option “Use the WSL 2 based engine” in step 5 is not possible for me.

 ![docker-option-disabled](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/1X/8cb3ee1651055fc77271666acb20d44eeba6b5ca.jpeg)

Anybody has a solution for this?

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