# Website Malfunctioning

**URL:** <https://community.kinsta.com/t/website-malfunctioning/2071>\
**Category:** Application Support\
**Created:** [February 21, 2023, 3:45pm UTC](https://community.kinsta.com/t/website-malfunctioning/2071 "2023-02-21T15:45:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![aghosby](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/aghosby/32/1835_2.png) [@aghosby](https://community.kinsta.com/u/aghosby)\
**Post date:** [February 21, 2023, 3:45pm UTC](https://community.kinsta.com/t/website-malfunctioning/2071/1 "2023-02-21T15:45:27Z")

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Hello,

Please I am writing to make a complain about some websites I hosted on devkinsta.

They go off with a critical error notification and even after fixing it, it happens again after a while.

[https://cosmopool.de/](https://cosmopool.de/)

> **[Baumaschinen Vermietung & Verkauf l Schimanski GmbH](https://schimanski-gmbh.de/)**
>
> Die Schimanski GmbH ist Ihr Experte für die Vermietung und den Verkauf von Baumaschinen in München, Hamburg und Rostock. Baumaschinen jetzt schnell mieten.

The websites above gave me this issue.

Presently [https://cosmopool.de/](https://cosmopool.de/) is down and I need help in finding out what’s wrong as I do not have access to the wordpress admin right now.

I’ll appreciate a response on this.

Thanks. Regards.

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**Author:** ![Alessandro](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/alessandro/32/2310_2.png) [@Alessandro](https://community.kinsta.com/u/Alessandro)\
**Post date:** [February 21, 2023, 3:52pm UTC](https://community.kinsta.com/t/website-malfunctioning/2071/2 "2023-02-21T15:52:30Z")

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Hello @aghosby ,  
as this is an issue related to a site hosted in Kinsta, you can benefit from our real-time support over via chat. To contact us via chat, access the site from [https://my.kinsta.com](https://my.kinsta.com) and click on the chat icon you see at the bottom right of the screen:  
 ![Screenshot 2023-02-21 at 15.50.24](https://us1.discourse-cdn.com/flex020/uploads/kinsta/original/2X/6/652f26820bbfaab19cee295fc91fb212151d9999.png)

My colleagues will gladly assist you and try to identify the culprit.

Regards,  
Alessandro.