# Windows 10 Pro upload theme requires FTP Credentials

**URL:** <https://community.kinsta.com/t/windows-10-pro-upload-theme-requires-ftp-credentials/888>\
**Category:** Application Support\
**Created:** [July 29, 2021, 2:20pm UTC](https://community.kinsta.com/t/windows-10-pro-upload-theme-requires-ftp-credentials/888 "2021-07-29T14:20:45Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![danemorgan](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/danemorgan/32/597_2.png) [@danemorgan](https://community.kinsta.com/u/danemorgan)\
**Post date:** [July 29, 2021, 2:20pm UTC](https://community.kinsta.com/t/windows-10-pro-upload-theme-requires-ftp-credentials/888/1 "2021-07-29T14:20:45Z")

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I’m running into the FTP requirement that people were having earlier in the year.

This is not happening with sites I pull from Kinsta, it is happening with adding new sites directly.

I tried adding `define(‘FS_METHOD’,‘direct’);` to the wp-config but the issue persisted.

Then I tried issuing `docker exec devkinsta_fpm chown -R www-data:www-data /www/kinsta/public/` but ended up terminating it after 5 minutes without getting a new command prompt.

I also tried using the Docker CLI tool to enter devkinsta\_fpm and issue `chown -R www-data:www-data /www/kinsta/public/` but again, I waited about five minutes with no indication anything was happening, and that command should be pretty much instantaneous, I believe.

I’m pretty sure I’m on the latest version of DevKinsta, though I’ve been unable to find anyplace to get the current version number in the app.

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**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\
**Post date:** [July 29, 2021, 9:35pm UTC](https://community.kinsta.com/t/windows-10-pro-upload-theme-requires-ftp-credentials/888/2 "2021-07-29T21:35:51Z")

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If the issue is persisting even after adding `define(‘FS_METHOD’,‘direct’); ` and checking on the permissions then there’s something else occurring here stopping DevKinsta from being able to write to those directories. How about plugins and images? I assume those don’t upload either?

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**Author:** ![danemorgan](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/danemorgan/32/597_2.png) [@danemorgan](https://community.kinsta.com/u/danemorgan)\
**Post date:** [August 5, 2021, 8:57am UTC](https://community.kinsta.com/t/windows-10-pro-upload-theme-requires-ftp-credentials/888/3 "2021-08-05T08:57:48Z")

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They do not. I’m seriously looking at abandoning windows in favor of Linux though.

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**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\
**Post date:** [August 5, 2021, 2:23pm UTC](https://community.kinsta.com/t/windows-10-pro-upload-theme-requires-ftp-credentials/888/4 "2021-08-05T14:23:03Z")

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Between this issue [and](https://community.kinsta.com/t/docker-start-fails-from-devkinsta/885/2), I’m thinking it might be best to completely remove and re-install both Docker and DevKinsta.

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**Author:** ![danemorgan](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/danemorgan/32/597_2.png) [@danemorgan](https://community.kinsta.com/u/danemorgan)\
**Post date:** [August 5, 2021, 9:14pm UTC](https://community.kinsta.com/t/windows-10-pro-upload-theme-requires-ftp-credentials/888/5 "2021-08-05T21:14:38Z")

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Okay. I’m going to hold off on that. If I get up and running with Linux, my plan is a permanent switch away from Windows.

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**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\
**Post date:** [October 29, 2021, 2:28pm UTC](https://community.kinsta.com/t/windows-10-pro-upload-theme-requires-ftp-credentials/888/6 "2021-10-29T14:28:31Z")

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We haven’t heard back from you on this topic in a while. However, if you do need further assistance you can simply start a new forum thread. Thank you again for using DevKinsta. Let us know if you need further assistance! 👋

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<div class="post-metadata">

**Author:** ![michael](https://sea2.discourse-cdn.com/flex020/user_avatar/community.kinsta.com/michael/32/31_2.png) [@michael](https://community.kinsta.com/u/michael)\
**Post date:** [October 29, 2021, 2:28pm UTC](https://community.kinsta.com/t/windows-10-pro-upload-theme-requires-ftp-credentials/888/7 "2021-10-29T14:28:33Z")

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